2002 GMC YUKON XL Complaints
View complaints related to 2002 GMC YUKON XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2002 GMC YUKON XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 GMC YUKON XL- KINGWOOD, TX
IN MAY 2005 MY VEHICLE FAILED STATE INSPECTION DUE TO PARKING BRAKE COULD NOT HOLD VEHICLE. PRIOR TO HAVING THE REPAIRS DONE I CONTACTED THE DEALERSHIP WHERE I HAD PURCHASED IT AND WAS TOLD THERE WAS NO RECALL AT THIS TIME. I THEN HAD THE PLACE WHERE THE INSPECTION WAS DONE REPAIR THE VEHICLE. IN APRIL OF 2006 I NOTICED MY BRAKES WERE SQUEAKING WHEN I WAS IN REVERSE. I TOOK IT IN FOR REPAIR AND WAS TOLD THE BACK PADS THAT WERE REPLACED LAST YEAR NEEDED TO BE REPLACED AGAIN. I CONTACTED GM AND WAS TOLD THERE WAS NOTHING TO BE DONE BECAUSE THERE IS NO RECALL ON MY VEHICLE. THIS IS A 2002 GMC YUKON I BOUGHT NEW IN 2001. IT HAS 56000 MILES ON IT. I DO NOT FEEL I SHOULD BE HAVING THIS MANY PROBLEMS. THE GM REP WAS NOT HELPFUL AT ALL. I WILL NEVER BUY ANOTHER GM VEHICLE AGAIN. *NM
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- COLONIAL BEACH, VA
DT*: THE CONTACT STATED THE PARKING BRAKE FAILED TO PASS INSPECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PARKING BRAKE WAS REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL- DADE CITY, FL
DT*: THE CONTACT STATED WHEN THE FUEL TANK HAS LESS THAN A QUARTER OF A TANK OF GASOLINE, THE VEHICLE WOULD NOT START UNLESS MORE GASOLINE WAS ADDED TO THE TANK. THE VEHICLE WAS SEEN BY A DEALER AND THE FUEL PUMP WAS REPLACED. THERE IS A NHTSA RECALL, # 05V155000, REGARDING THE FUEL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/10/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL- MEMPHIS, TN
ORIGINAL PROBLEM: MY 2002 YUKON XL WAS RUNNING POORLY WHEN THE WEATHER TURNED COLD - BELOW 30 DEGREES. PROBLEM DIAGNOSED AS FAULTY INTAKE GASKETS DUE TO IMPROPER DESIGN. SECOND PROBLEM: IT BECAME HARD TO START, AND A COUPLE OF DAYS LATER, IT WOULD NOT START AT ALL. PROBLEM DIAGNOSED AS FAULTY FUEL PUMP. BOTH PROBLEMS ARE BECAUSE THEY WERE DESIGNED FOR USE WITH ETHANOL OR UNLEADED GAS. I ONLY USE UNLEADED (NEVER HAVE SEEN A STATION THAT SELLS ETHANOL). IF YOUR GM VEHICLE HAS A 5.3L V8 ENGINE, AND THE VIN HAS A Z IN THE 8TH POSITION, BE AWARE THAT THIS MIGHT HAPPEN TO YOUR VEHICLE. IF NOT UNDER WARRANTY, IT IS VERY COSTLY! THE GASKETS AND THE FUEL PUMP ALONE COST OVER $630. LABOR OVER $500. *NM
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- MIAMI, FL
DT*: THE CONTACT STATED THE ABS PUMP STAYS ON AFTER SHUTTING THE VEHICLE OFF. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2002 GMC YUKON XL- WABASH, IN
CONSUMER'S VEHICLE FOLLOWED A SCHOOL BUS, NO CHILDREN WERE ON THE BUS. AROUND 7:50 AM THE BUS STOPPED FOR RED LIGHT. SPEED WAS APPROXIMATELY 20-25 MPH. AS THE BRAKE PEDAL WAS PUSHED DOWN THE VEHICLE BEGAN TO SLOW DOWN, BUT IT DID NOT SLOW AS QUICKLY AS NORMAL. THE ABS ENGAGED, BUT THE VEHICLE CONTINUED TO PROCEED FORWARD. THERE WAS PLENTY OF ROOM AND TIME THAT THE VEHICLE SHOULD HAVE STOPPED BUT IT DID NOT. THE VEHICLE BUMPED THE REAR OF THE BUS, PUSHING IN THE BUMPER OF VEHICLE. THIS INCIDENT FOLLOWED THE PATTERN SET FORTH IN NHTSA RECALL 05V379000 ON AUGUST 29 2005. HOWEVER, ON NOVEMBER 18, 2005 THE LOCAL DEALER PERFORMED THE PROCEDURE THAT GMC RECOMMENDED TO CORRECT THIS PROBLEM, BUT I FEEL THAT THE VEHICLE STILL FAILED IN THIS INCIDENT.*AK
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- KENSINGTON, MD
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V379000 REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL- DENVER, CO
ON 07/14/03 AT 22602 MILES, WE TOOK OUR 2002 YUKON XL (REGENCY EDITION) TO SUSS PONTIAC IN DENVER, COLORADO, TO INVESTIGATE A CLUNKING/KNOCKING SOUND COMING FROM THE SUSPENSION WHEN TURNING WHICH CAUSED THE STEERING WHEEL TO VIBRATE. ON OCCASION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN THE WHEEL AND WOULD HESITATE WHEN TURNING. SUSS PONTIAC VERIFIED THE COMPLAINT AND FOUND THE "INTERMEDIATE STEERING SHAFT" DRY AND CLUNKING. THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR. THE PROBLEM RECURRED DURING THE FALL OF 2005 WHILE VACATIONING IN TEXAS. AFTER DISCUSSING THE INCIDENT OVER THE PHONE WE WERE TOLD THAT IT WAS NOT A SAFETY CONCERN, MORE OF AN IRRITATION TO THOSE INSIDE THE VEHICLE AND WE SHOULD HAVE NO PROBLEM GETTING HOME. WE MADE IT BACK TO DENVER WITHOUT INCIDENT, BUT VERY ANNOYING. ON 10/25/05, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALERSHIP (LEN LYALL OF AURORA, CO) ONLY TO LEARN THAT A NEW BULLETIN (# UNKWN) HAD BEEN ISSUED REQUIRING THAT THE "INTERMEDIATE STEERING SHAFT" BE REPLACED. LEN LYALL THEN PULLED A VEHICLE SERVICE INQUIRY LISTING ALL SERVICES PERFORMED ON THE VEHICLE. HOWEVER, IT WAS NOTED IN THE SUMMARY THAT THE SHAFT HAD BEEN REPLACED, BUT MY COPY OF THE INVOICE REFERRED TO THE SHAFT BEING LUBED. I AM NOW TROUBLED BY THE FACT THAT GMC FOUND IT NECESSARY TO REPLACE THE SHAFT AND STILL TELLING ME THAT IT IS NOT A SAFETY CONCERN. I WOULD THINK THAT ANYTHING HAVING TO DO WITH THE ESSENTIAL COMPONENT (BRAKES, STEERING, TIRES, ETC) IS A LIFE SAFETY ISSUE. DOES IT TAKE SOMEONE TO BE SERIOUSLY INJURED OR DIE TO INSTITUTE A MANDATORY RECALL? *JB
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- PONCHATOULA, LA
2002 YUKON. STEERING PART ISSUE. REPLACED TWICE IN TWO YEARS, LUBRICATED PRIOR TO THAT. BEEN IN SHOP FOR SAME THING 4 TIMES OR MORE FOR SAME ISSUE. WHEN MANUFACTURER CONTACTED ABOUT THIS AFTER THE FOURTH TIME IN THE SHOP FOR SAME ISSUE....STATED "IF STAYS FIXED FOR A YEAR, SERVICE DEPARTMENT DOING THEIR JOB AND NOT GM'S PROBLEM....NO PERMANENT RESOLUTION" MANUFACTURER REQ# 1-375628602. IF THIS PERSISTS, COULD CAUSE MAJOR ACCIDENT/INJURIES. *JB
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- WACONIA, MN
GMC 2002, YUKON: THE REACTION SUNSHELL BROKEN INSIDE OF TRANSMISSION. ONLY 64,000 MILES. 1) NO EVENT LEADING TO FAILURE: CALLED GMC PETERSON IN GURNEE ILLINOIS, GMC KNOWS OF THIS PROBLEM AND IN FACT CHANGED THE DESIGN OF THE SUNSHELL YET WILL NOT RECOVER MY COST. I NOW LIVE IN MINNESOTA AND GMC HERE IS DOING THE TRANSMISSION FIX. 2) FAILURE AND CONSEQUENCES: COULD BE EXTREMELY SERIOUS IF DRIVING ON A BUSY HIGHWAY. LOSS OF POWER AND ACCELERATION COULD CAUSE AN ACCIDENT. 3) CORRECT FAILURE: GMC IS DOING NOTHING TO CORRECT THIS FAILURE THAT I KNOW OF. CUSTOMERS ARE BEING TOLD THAT THIS IS A RARE OCCURRENCE. HOWEVER, AFTER TALKING WITH GURNEE PETERSON GMC ILLINOIS AND VALLEY GMC FROM WACONIA MINNESOTA, THIS REPAIR IS NOT UNCOMMON AND IS OCCURRING EVERY COUPLE OF MONTHS. I FEEL THIS WARRANTS A CORRECTIVE ACTION. *NM
Source: NHTSA WEB SITE