2002 GMC YUKON XL Complaints

(1) NONE (2) PULLED OUT ON HWY AT NORMAL SPEED, LOUD WINING, AND LOUD POP.TRANSMISSION FAILED, LEFT WITH ONLY 2ND AND 3RD GEAR.(3) CALLED TRANSMISSION SHOP AND THEY DESCRIBED IN DETAIL THE FLAW THAT CAUSED FAILURE. THEY INFORMED ME THAT THIS WAS QUITE COMMON IN THIS MODEL. I FEEL THAT THIS SHOULD BE REPORTED AS A RECALL, TO CORRECT THIS DEFECT.

SPARE TIRE CARRIER WINCH CABLE FAILED ON 2002 GMC YUKON XL AT HIGHWAY SPEED. THE SPARE TIRE COLLIDED WITH THE AUTO FOLLOWING ME CAUSING EXTENSIVE DAMAGE.*AK

ON 11/23/04 LEFT FOR VACATION NOTICED THAT FLUID WAS LEAKING ABOUT TWO HOURS INTO OUR TRIP. STOPPED AT DEALERSHIP IN BARSTOW, WHERE WE WERE TOLD TRANSFER CASE WAS HEATING UP AND EXPANDING AND THAT IT HAD TINY CRACKS THAT THE FLUID WAS LEAKING OUT OF. NEEDED A NEW TRANSFER CASE ORDERED ON 11/24 AND AUTHORIZED OVERNIGHT SHIPPING. CALLED FROM 11/29 TO 12/3 WHEN I WAS FINALY TOLD THAT PART WAS ON NATIONWIDE BACKORDER AND WOULD NOT BE SHIPPED. MY CAR WAS NOT READY UNTIL 12/15. I HAVE CONCERNS THAT THIS IS A WIDE SPREAD PROBLEM SINCE THE PART WAS ON BACKORDER AND THAT GMC WILL NOT REIMBURSE PARTS AND LABOR OR RENTAL CAR FEES. I WAS ALSO VERY DISAPPOINTED IN THE CUSTOMER SERVICE DEPARTMENT. CONTACTED THEM AND WAS TOLD WHAT INFO. TO SEND. SENT IT DID NOT HEAR FROM FOR APPROXIMATELY THREE WEEKS THEN WAS TOLD THAT THEY DID NOT RECEIVE ALL INFO. LEFT AT LEAST 15 MESSAGES AND NEVER RECEIVED PHONE CALL BACK CALLED AND ASKED TO SPEAK TO SUPERVISOR AND FIRST WAS TOLD NO THEN FINALLY FOUND A REPRESENTATIVE THAT GAVE ME SUPERVISOR. I RESENT PAPERWORK THAT WAS SUPOSSEDLY MISSING AND WAS TOLD ABOUT A WEEK AND A HALF LATER THAT THEY WOULD GIVE ME CREDIT TOWARD A NEW PURCHASE OR OIL CHANGES FOR THE EQUIVELANT OF 1 YEAR. *AK

WE ARE NOW REPLACING THE BUSHING IN THE STEERING COLUMN FOR THE SECOND TIME WITH LESS THAN 42,000 MILES. THIS COMPONENT WAS REPLACED ORIGINALLY AT 28,000 MILES AND HAS FAILED AGAIN. WITH THIS FAILURE HAS CAUSED LEFT WHEEL BEARING TO GO OUT. AT 58,000 MILE THE RIGHT WHEEL BEARING IS NOW IN NEED OF REPAIR, SHOULD HAVE GOTTEN THE EXTENDED WARRANTY, NONE OF THIS IS COVERED AFTER 36,000 MILES. ALSO, THE REAR AIR WILL EITHER BLOW COLD UNTIL THE THERMASTAT IS CHANGE TO THE RED SETTING COMPLETELY. WHEN TAKEN IN WITH THE INITIAL FAILURE OF THE STEERING COLUMN, I WAS TOLD THAT THE SETTING WORKED FINE BUT WOULD BE NOTED INCASE OF LATER FAILURE SO IT MIGHT BE COVERED UNDER WARRANTY.*AK

WHILE BACKING OUT OF THE DRIVEWAY POWER STEERING FAILED. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL LEFT/RIGHT WITHOUT EXCESSIVE FORCE. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, AND WAS INFORMED THAT THE VEHICLE WAS 5,000 MILES PASSED THE WARRANTY. HOWEVER, THE DRIVER WAS GIVEN AN OWNER'S LOYALTY CERTIFICATE, WHICH COULD BE USED FOR FUTURE PURCHASES. *AK

PROMBLEMS STARTED AT 16,471 STEERING STARTED RATTLING,AND FELT LOOSE,DEALER LOOKED AT & LUBRICATED INTERMEDIATE SHAFT ALONG WITH DOWNSHIFTING ON ITS OWN ?? 12/05/02. *AK AT 20226 02/20/03 STILL HAVING PROMBLEMS WITH TRANSMISSON CLUNKING BETWEEN SHIFTING POINTS R/R AND GREASED SPLINES AT TRANSMISSION,ALONG WITH HARMONIC NOISE COMMING FROM RUNNING BOARDS,TIGHTEN UP RUNNING BOARDS,TRANSMISSINON WAS ALSO SLIPPING & THEY RESET TRANSMISSION ADAPTIVES, 09/04/03 STILL HAVING PROMBLEMS WITH TRANSMISSION CLUNKING AT SHIFT POINTS THEY RESET SHIFT ADAPTIVES & RELEARN SHIFT POINTS STILL SAME PROMBLEMS WHEN I LEFT DEALER. 06/16/04 36987 LAST WARRANTY WORK...SAME COMPLAINT AS ALWAYS ABOUT STERRING NOISE AND TRANSMISSION,INSPECTED AND REPLACED INTERMEDIATE STEERING SHAFT,DRIVERS WINDOW STOPPED WORKING THEY REPLACED WINDOW REGULATOR,FLUIDS LEAKING THEY REPLACED LEAKING TRANS GASKET. NOW OUT OF WARRANTY,AT 49,000 JUST REPLACED WINDOW REGULATOR AGAIN,STEERING STILL A PROMBLEM BUT NOW STEERING BOX IS SHOOTING FLUID OUT TOP SEAL ON BOX,NEED TO REPLACE STEERING BOX AT MY COST.STILL VERY WORRIED ABOUT STEERING ..I AM SO DISAPPOINTED WITH MY YUKON,I WILL NEVER BUT ANOTHER CMC PRODUCT AGAIN,NO ONE SEEMS TO CARE BUT FOR $43,000 YOU WOULD THINK THEY WOULD.WE USE ALL CHEVY TRUCKS IN OUR FLEET IN MY BUSSINESS WE ARE CONSIDERING GOING FOREIGN,NOT VERY PROUD OF OUR AMERICAN TRUCKS.

OWNER COMPLAINED ABOUT A STEERING SHAFT PROBLEM. THE POWER STEERING BECAME VERY DIFFICULT WHEN DRIVING. OWNER TOOK THE VEHICLE TO A SERVICE SHOP PRIOR TO RECEIVING A RECALL NOTICE FOR THIS DEFECT. *AK

WHILE DRIVING MY 2002 YUKON XL, THERE IS YELLOW LIGHT APPEARED ON THE I/P CLUSTER MESSAGE CENTER. "SERVICE 4WD" AND WHEN GENTLY APPLY/PRESSING ON THE BRAKE PEDAL, THE IS SOME KIND OF LOUD MECHANISM NOISE IN THE FRONT WHEEL DRIVER SIDE, AND PREVENT THE BRAKE PEDAL FROM COMING DOWN. THREE TIMES THAT I ALMOST REAR END OTHER VEHICLES. TOOK THE VEHICLE TO THE DEALERSHIP TO GET IT FIXED, THE COST WAS $2212.93 FOR FIXING BRAKE SYSTEM FAILURE INCLUDING ANTI BRAKE SYSTEM AND 4WHEEL DRIVE. DEALER RECOMMENDED TO A REPORT TO NHTSA.

DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. GMC CUSTOMER ASSISTANCE NOTIFIED 01/25/05. NOT SURE ON RESOLUTION. DEALER WANTS TO REPLACE ENTIRE REAR BRAKE ASSEMBLY, QUOTE HIGH COST FOR WORK, NOT COVERED UNDER EXTENDED WARRANTY, DEALER BLAMING ON NORMAL WEAR AND TEAR. INSPECTION PLACE COMMENTED ON SIMILAR ISSUES WITH ALL OTHER GMC YUKON 2002 MODEL. *NM

DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. GMC CUSTOMER ASSISTANCE NOTIFIED 12/21 AND DIAGNOSIS AND REPAIR TO BEGIN 12/22. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. *JB