2002 GMC YUKON XL Complaints
View complaints related to 2002 GMC YUKON XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2002 GMC YUKON XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC YUKON XL- WARNER ROBINS , GA
I AM THE ORIGINAL OWNER OF A 2002 YUKON XL TRUCK. I PURCHASED THE TRUCK TWO YEARS AGO FROM A GMC DEALER IN MACON GA. I NOTICED THE STEERING COLUMN FELT LOOSE AND MADE UNUSUAL NOISE WHEN GOING OVER BUMPS AND WHEN TURNING. I TOOK THE TRUCK INTO A LOCAL DEALER UNDER A WARRANTY CALL. THE SERVICE DEPARTMENT REPAIRED/ADJUSTED THE STEERING SYSTEM AND THE VEHICLE DROVE FINE FOR APPROXIMATELY 6 MONTHS. HOWEVER THE SAME NOISE CAME BACK AND THE TRUCKS ANTI LOCK BRAKE LIGHT AND TRACTION ASSISTANCE LIGHTS CAME ON. I TOOK THE TRUCK TO A REPAIR SHOP TO HAVE IT LOOKED. THE SHOPS OWNER DISCOVERED ONE OF THE FRONT HUB ASSEMBLIES HAD FAILED AND NEEDED TO BE REPLACED. THE OWNER TOLD ME THE HUBS BEARINGS HAD COMPLETELY FAILED AND THERE WAS A STRONG POSSIBILITY THE WHEEL COULD HAVE SEPARATED FROM THE VEHICLE. THIS TRUCK IS 2 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *JB
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- MEDFIELD, MA
THE PARKING BRAKE DID NOT ENGAGE WHEN DEPRESSED ALL THE WAY TO THE FLOOR. THE OWNER HAS CONTACTED THE MANUFACTURER AND THE DEALERSHIP AND THEY STATED THERE WAS NOTHING WRONG. THE OWNER RECEIVED A SECOND OPINION AND WAS TOLD THAT THE POSITIONING OF THE PARKING BRAKE WAS DEFECTIVE. PROVIDE FURTHER DETAILS. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL DENALI- HUNTINGTOWN, MD
BRAKE FAILURE. IT APPEARS THE MATERIAL THE ROTORS ARE MADE OF ARE NOT UP TO SPECIFICATIONS PROBABLY MADE IN CHINA. THE SURFACE OF THE BRAKE PAD AREA IS FLAKING OFF THUS DRASTICALLY, REDUCING THE BARKING POWER OF THE VEHICLE, 2002 GMC YUKON XL DENALI. *AK
Source: NHTSA WEB SITE -
2002 GMC YUKON XL DENALI- RANCHO CUCAMONGA, CA
VECHICLE HESITATION, I WAS PROCEEDING TO MAKE A LEFT HAND TURN WHEN MY DENALI HESITATED TO MOVE AND I WAS STUCK IN AN INTERSECTION, IT TOOK MY VECHILE MORE THAN 5 SECONDS TO KICK INTO GEAR LUCKILY THERE WAS NO CARS COMING IN THE OPPOSITE DIRECTION OR MY DAUGHTER AND MYSELF WOULD PROBABLY NOT BE HERE. THIS PROBLEM HAS BEEN GOING ON FOR MORE THAN A YEAR AND A HALF. WHICH OF COURSE THE DEALER CANT DIAGNOSE, CHANGING THE THROTTLE BODY & TURBINE SHAFT HAS NOT DONE ANYTHING FOR MY VECHILE IT STILL HESITATES....I REPORTED IT TO MY INSURANCE COMPANY IN CASE OF AN ACCIDENT DUE TO THE FAILURE OF THE VECHICLE. IT IS DEFINITLY AN UNSAFE VECHILE TO DRIVE.
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- PORT SAINT LUCIE, FL
UPON ROTATING THE TIRES MECHANIC DETERMINED THAT ALL 4 TIRES INNER TREAD WAS CUPPING. HOWEVER, MECHANIC COULD NOT IDENTIFY THE CAUSE OF THE TIRE CUPPING BECAUSE VEHICLE'S ALIGNMENT WAS UP TO SPECS, AND TIRE PRESSURE WAS WELL MAINTAINED.*AK *MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC YUKON XL- SUN CITY WEST, AZ
FUEL TANK LEAKS WHEN FILLED BEYOND 2/3-3/4 FULL. GAS TANK LEAKED GAS ON GARAGE FLOOR DAMAGING COATED/SEALED FLOOR. FORTUNATELY LEAKAGE WAS DISCOVERED BEFORE IT WAS ABLE TO IGNITE. VEHICLE WAS TAKEN TO DEALER AND I WAS ADVISED THAT IN FACT THE PROBLEM WAS A FAULTY GAS TANK. I WAS ALSO ADVISED INITIALLY THAT A REPLACEMENT TANK WOULD NOT BE AVAILABLE UNTIL JANUARY, 2004. AS IT TURNS OUT, THEY OBVIOUSLY HAVE HAD A SIGNIFICANT NUMBER OF THESE COMPLAINTS AND I SUSPECT THAT THEY HAVE HAD TO REDESIGN AND PRODUCE A SAFER REPLACEMENT TANK. MY DEALER HAS REPLACED "SEVERAL" OF THESE TANKS. WHY WAS THERE NOT A NOTICE SENT OUT TO THE OWNERS OF THESE VEHICLES WHEN THEY ARE AWARE OF THE SIGNIFICANCE OF THE PROBLEM. ARE WE GOING TO HAVE TO WAIT UNTIL THE LEAKAGE OF FUEL IN OUR GARAGES IS IGNITED WITH A WATER HEATER COMING ON WHILE WE ARE SLEEPING? THIS PROBLEM MUST BE ADDRESSED IMMEDIATELY. I PURCHASED ANOTHER IDENTICAL YUKON XL WITH MY DAUGHTER FROM THIS SAME DEALER. THIS VEHICLE IS CURRENTLY OUT OF SERVICE AT THE DEALERS LOCATION WAITING FOR A REPLACEMENT GAS TANK. *LA
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- WESTON, FL
TIRES ON 2002 GMC YUKON XL FIRESTONE WILDERNESS P265R70-16 ARE CUPPING AND ARE WORN OUT. 26000 MILES. GMC DEALER SAYS IT IS TIRE DEFECT, FIRESTONE DEALER SAYS IT A DESIGN DEFECT IN VEHICLE. FIRESTONE DEALER SAYS THEY SEE NUMEROUS CASES OF PREMATURE TIRE WARE DUE TO DESIGN DEFECT IN VEHICLE FRONT SUSPENSION. NEED ASSISTANCE IN RESOLVING ISSUE OF DEFECT TIRE VS VEHICLE. *LA
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- NEWBORN, GA
I REALIZE THIS MAY NOT SEEM LIKE A SAFETY ISSUE; BUT BEAR WITH ME. WE HAVE A YUKON XL GMC 2002 MODEL. WE HAVE HAD THE CARPET REPLACED 3 TIMES!! THERE IS A DEFECT IN THE CARPET ON THIS MODEL. IT SHEDS, NOT A LITTLE HAND FULLS. IF YOU ROLL THE WINDOW DOWN "FUZZ" FROM THE CARPET IS FLYING EVERYWHERE. AFTER DISCUSSION WITH ANNE MARIE EXECUTIVE FOR GMC, I LEARNED THAT 2002, 2003, AND SOON TO BE 2004 CARPET IS LIKE THIS. THIS WILL CAUSE AN ACCIDENT COUNT ON IT. YOU ARE SO CAUGHT OFF GUARD AT THE FLYING CARPET. PLEASE JUST LOOK INTO THIS MATTER. I RECEIVED AN ANSWER OF THAT IS JUST THE WAY IT IS AND WE DON'T HAVE TO CHANGE IT.
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- CONWAY, AR
I HAVE A 2002 GMC YUKON XL. I BOUGHT THE VEHICLE BRAND NEW IN JUNE OF 2002. AT 376 MILES MY BRAKE SYSTEM LOCKED UP. I HAVE CONTINUED TO HAVE THIS PROBLEM EVER SINCE. AS YOUR DRIVING THE BRAKES APPLY AND YOU LOOSE CONTROL OF YOUR STEERING. THIS PROBLEM DOES NOT OCCUR ALL THE TIME, BUT DOES HAPPEN. THEY HAVE REPLACED MY MASTER CYLINDER, POWER BOOSTER, AND ALL 4 ROTORS. THIS PROBLEM IS STILL NOT FIXED AND BECAUSE THE DEALERSHIP CAN NOT GET IT TO DUPLICATE THE PROBLEM WHILE THEY ARE DRIVING IT, THEY SAY THERE IS NOTHING ELSE THEY CAN DO. I AM FILING THIS COMPLAINT BECAUSE I FEAR FOR MY SAFETY. THE LAST TIME IT HAPPENED ON 9/11/03 IT WAS TOWED TO THE NEAREST DEALERSHIP, THEY HAVE INFORMED ME THERE IS NOTHING THEY CAN DO. I HAVE LEFT THE VEHICLE THERE BECAUSE I FEAR DRIVING IT. LAST THING I HEARD WAS THEY WERE SHIPPING IT TO THE DEALERSHIP WHERE I BOUGHT IT BECAUSE IT WAS THERE PROBLEM. PLEASE IF YOU KNOW ANYTHING I CAN DO PLEASE LET ME KNOW. I WOULD LIKE TO ADD THAT THERE HAS BEEN EVIDENCE OF DEFECT BECAUSE THE ROTORS HAVE SHOWN DAMAGE DUE TO DEFECT. *JB
Source: NHTSA WEB SITE -
2002 GMC YUKON XL DENALI- TURLOCK, CA
CONSUMER COMPLAINED ABOUT VEHICLE HESITATION. DEALER WAS CONTACTED, AND HAD REPLACED THE THROTTLE BODY SENSOR. ALSO ABS LIGHT TURNED ON DASH, AS WELL AS THE GAUGES. DEALER WAS CONTACTED ANDS STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE