2002 GMC YUKON XL Complaints
View complaints related to 2002 GMC YUKON XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2002 GMC YUKON XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC YUKON XL DENALI- GREENWICH, CT
BRAKE LINE FAILURE ON MY 2002 GMC YUKON DENALI. ALL BRAKE LINES RUSTED AND ONE FAILED WITHOUT A CRASH. *TR
Source: NHTSA WEB SITE -
2002 GMC YUKON XL DENALI- BLOOMINGDALE, NJ
VEHICLE FAILED TO STOP DUE TO BRAKE FAILURE, AFTER PULLING OVER THE DISABLED VEHICLE A QUICK INSPECTION REVEALED ROTTED BRAKE LINES RUNNING TO THE ABS CONTROL UNIT WHICH HAD FAILED UNDER BRAKE PRESSURE CAUSING IMMEDIATE LOSS OF BRAKING WITH NO WARNING OR ANY MIL LIGHT STATUS PRIOR TO FAILURE. ALL THE FRONT BRAKE LINES WERE HEAVILY CORRODED AND ALL NEEDED REPLACING BEFORE THE VEHICLE WAS USABLE. *KB
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- HIUTCHINSON, KS
TL* THE CONTACT OWNS A 2002 GMC YUKON XL. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION, THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE VIBRATED AS THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED AND WAS IN THE INTERSECTION BEFORE IT FINALLY STOPPED. THE BRAKING ISSUES PERSISTED AS THE VEHICLE WAS CONTINUOUSLY DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ELECTRONIC BRAKE CONTROL MODULE HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 156,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL- MINNEAPOLIS, MN
TL*THE CONTACT OWNS A 2002 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STOPPED ACCELERATING AND A BATTERY INDICATION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WHEN IT WAS RESTARTED, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC YUKON XL 1500- VERONA, KY
THE BRAKES RECENTLY FAILED ON OUR 2002 GMC YUKON XL 1500 4WD SUV. WHILE DESCENDING A MODERATELY STEEP HILL ON OUR STREET, MY WIFE DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE, AND THE PEDAL WENT ALL OF THE WAY TO THE FLOOR. THANKFULLY, SHE WAS ABLE TO COAST THE VEHICLE UP THE NEXT HILL AND BRING IT TO A STOP. INSPECTION REVEALED BRAKE FLUID HAD LEAKED FROM A HIGHLY CORRODED BRAKE LINE ON THE UNDERSIDE OF THE VEHICLE, BELOW THE DRIVER'S SEAT. THREE OTHER ADJACENT BRAKE LINES WERE ALSO SIMILARLY CORRODED. UPON CONTACTING THE NEAREST GM DEALER (TOM GILL CHEVROLET, FLORENCE, KY), THE SERVICE AGENT INFORMED ME "THAT'S NOT UNCOMMON IN A 9-YEAR OLD VEHICLE." FOUR ALMOST COMPLETELY RUSTED BRAKE LINES, IN JUST 8 YEARS? THAT RIDICULOUS! I HAVE A 16-YEAR-OLD TOYOTA IN THE DRIVEWAY THAT DOESN'T HAVE THIS PROBLEM, AND I SHOULDN'T EXPECT TO HAVE IT WITH MY MUCH MORE EXPENSIVE AND FAR NEWER AMERICAN MADE SUV. TOM GILL SERVICE REFUSED TO GIVE ME AN ESTIMATE OF REPAIR, STATING I WOULD HAVE TO HAVE IT TOWED THE 17 MILES TO THE DEALERSHIP, WITH A "WE'RE COMPETITIVE--WE'LL GIVE YOU A COMPETITIVE PRICE." COMFORTING. A FEW MORE CALLS TO LOCAL SHOPS REVEALED AN ESTIMATE OF BETWEEN $850-1,100 FOR REMOVAL AND REPLACEMENT OF ALL FOUR LINES. I ENDED-UP SPENDING 22 HOURS PULLING-OUT THE OLD LINES AND BENDING/FLARING/INSTALLING ENTIRELY NEW FRONT LINES MYSELF. LAST WEEK I LEARNED I'M NOT ALONE--A WCPO NEWS REPORT REVEALED THIS IS PROBLEMATIC WITH GM TRUCKS/SUVS, WITH GM DEFLECTING BLAME TO "SALT BRINE." AFTER ALL OF THESE YEARS, AMERICAN MANUFACTURERS ARE STILL TAKING SHORTCUTS AND CANNING ETHICS...TOYOTA WILL CONTINUE TO WIN MARKET SHARE AS LONG AS THIS CRAP CONTINUES. I'M ANGRY BECAUSE IT'S PUTTING OUR FAMILIES AT RISK. NO ONE GOT HURT THIS TIME, AT LEAST NOT IN MY FAMILY, BUT THE POTENTIAL IS CERTAINLY THERE. I THINK GM SHOULD BE HELD ACCOUNTABLE, AND I AM HOLDING ONTO THE CORRODED BRAKE LINES AS EVIDENCE IN THE EVENT OF A FUTURE RECALL. I'D ALSO LIKE THOSE 22 HOURS BACK. *TR
Source: NHTSA WEB SITE -
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2002 GMC YUKON XL 1500- ISLAND PARK, ID
I PURCHASED A 2002 GMC YUKON XL 2 DAYS AGO, SOLD "AS IS" WITH NO WARRANTY. AT THE BOTTOM OF THE SPEEDOMETER ARE THE LIGHTS THAT INDICATE THE POSITION OF THE SHIFTER (PARK, REVERSE, NEUTRAL, OVERDRIVE, AND GEARS 3,2 AND 1) AND ALSO THE ODOMETER READING. THESE INDICATOR LIGHTS WORKED FINE DURING THE TEST DRIVE BUT BECAME INTERMITTENT ON THE DRIVE HOME FROM THE DEALERSHIP AND WHILE DRIVING THE VEHICLE SINCE THEN. YOU LOSE ALL INDICATION OF WHAT GEAR YOU ARE IN AND OF THE ODOMETER READING. THIS PROBLEM COULD LEAD TO A DRIVER SHIFTING GEARS IMPROPERLY AND UNSAFELY, SUCH AS SHIFTING INTO A FORWARD GEAR IN A PARKING LOT WHEN THE REVERSE GEAR IS INTENDED OR SHIFTING INTO REVERSE WHILE DRIVING AND SEEKING OVERDRIVE AFTER BEING IN A LOWER GEAR. I HAVE NOW BEEN TOLD BY A FEW DEALERS THAT INSTRUMENT CLUSTER FAILURES ARE SOMEWHAT COMMON IN YUKON XLS AND ARE COSTING AN AVERAGE OF ABOUT $700 TO REPLACE THE ENTIRE INSTRUMENT CLUSTER WHEN ONLY A SINGLE GAUGE IS HAVING AN INTERMITTENT PROBLEM. SINCE THE PROBLEM SEEMS TO BE COMMON AND CAN EFFECT SAFETY, AS IN THE EXAMPLES I GAVE ABOVE, PLEASE INVESTIGATE THIS PROBLEM AND SEE IF A RECALL/MANUFACTURER FIX IS WARRANTED. I JUST INVESTIGATED DRIVER COMPLAINTS AROUND THE INTERNET AND FOUND SEVERAL COMPLAINTS ABOUT YUKON XL SPEEDOMETER FAILURE/INTERMITTENT, FOR INSTANCE. IF A DRIVER DOESN'T KNOW WHAT SPEED HE IS TRAVELING AT HE IS A LESS SAFE DRIVER AND A POTENTIAL HAZARD TO OTHERS. EXCESSIVELY SLOW DRIVERS AND EXCESSIVELY FAST DRIVERS CAN BOTH CAUSE SERIOUS PROBLEMS IN TRAFFIC, AND IN RURAL AREAS THERE MAY BE FEWER, IF ANY, DRIVERS ALONGSIDE TO HELP GAUGE THE NORMAL SPEED THAT IS APPROPRIATE. ALSO A VEHICLE COULD UNEXPECTEDLY FAIL OR STALL IN TRAFFIC, CAUSING AN ACCIDENT, IF A DRIVER IS UNAWARE OF AN EXTREMELY LOW BATTERY OR LOW FUEL, ETC. INSTRUMENT CLUSTERS ARE VERY IMPORTANT FOR SAFETY IN MANY WAYS. PLEASE INVESTIGATE PROBLEMS WITH INTERMITTENT AND FAILURES IN THE INSTRUMENT CLUSTERS USED IN 2002 GMC YUKON XLS. (MINE IS A 1500). *TR
Source: NHTSA WEB SITE -
2002 GMC YUKON XL- SHARPSBURG, GA
2002 GMC YUKON XL REAR TAILGATE GLASS FAILED/BROKEN HINGE DUE TO POOR DESIGN. THIS RESULTS IN THE REAR GLASS HELD ON BY ONE HINGE INSTEAD OF TWO. REAR GLASS DOES NOT CLOSE PROPERLY AND IS AT RISK TO DETACH FROM VEHICLE. MANY OWNERS OF THIS VEHICLE (AND SISTER VEHICLES TAHOE AND SUBURBAN) HAVE EXPERIENCED THIS DEFECT. GM FAILS TO ACKNOWLEDGE OR ASSUME RESPONSIBILITY. *TR
Source: NHTSA WEB SITE -
2002 GMC YUKON XL DENALI- EAST ISLIP, NY
THE MAIN REAR METAL BRAKE LINE ON MY 2002 GMC YUKON XL HAS SPRUNG A LEAK DUE TO RUST. THE VEHICLE HAS 63,000 MILES. THERE WAS A SEVERE LOSS OF PEDAL PRESSURE,A LARGE INCREASE IN STOPPING DISTANCES AND LARGE PUDDLES OF BRAKE FLUID UNDER THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 GMC YUKON XL 1500- WINDHAM, ME
I OWN A 2002 CHEVY TAHOE, AND I'M IN CHARGE OF SERVICING THREE, 2002 AND 2003 GMC YUKONS FOR MY PLACE OF EMPLOYMENT. THE MIDDLE ROW SEATS IN ALL OF THESE HAVE SEATBELT ISSUES. THESE ARE EXTREMELY EXPENSIVE TO FIX OR REPLACE AND ALL FOUR VEHICLES THAT I DEAL WITH HAVE AT LEAST ONE OF THE SHOULDER BELTS IN THAT MIDDLE ROW SEAT THAT EITHER WONT COME OUT OR WON'T RETRACT. *TR
Source: NHTSA WEB SITE -
2002 GMC YUKON XL 2500- CENTERVILLE, OH
2002 GMC YUKON XL 8.1 VORTEC ENGINE TURNS OFF. POSSIBLY CRANKSHAFT POSITION SENSOR. *TR
Source: NHTSA WEB SITE