2016 GMC YUKON XL Complaints

WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.

ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.

RECEIVED A RECALL NOTICE FOR MY 2016 YUKON XL, DUE TO BRAKE VACUUM PUMP FAULTY. HOWEVER MCGRATH AUTO IN CEDAR RAPIDS, IA RESOLVE TO THIS RECALL WAS TO SIMPLY REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE. THIS WAS COMPLETED 12/19. BY 2/20 MY BRAKES WERE REQUIRING ME TO PUSH HARDER AND AT TIMES SOUNDED LIKE THEY WERE SKIPPING AND BRAKING FELT DELAYED. I ALSO WAS HEARING A SQUEAK/CLICKING SOUND COMING FROM WHAT SEEMS THE FRONT OF MY VEHICLE ENGINE AREA. DUE TO QUARANTINE I WAS NOT DRIVING OR GOING PLACES BUT ONCE OUR STATE RE-OPENED I CALLED THIS DEALERSHIP TO REPORT THE BRAKE CONCERN AND SCHEDULED APPT. A DAY BEFORE APPT, WHILE STOPPED AT A RED LIGHT AS I MOVED FORWARD IN A VERY SLOW CRAWL MY BRAKES FAILED ME AND I COULD NOT STOP. I BUMPED THE CAR IN FRONT OF ME WHICH RESULTED IN DAMAGE TO BOTH VEHICLES. I REPORTED THIS TO MCGRATH AS I WAS SCARED IMMENSELY ABOUT THE SAFETY OF MY VEHICLE. DURING THE SERVICE APPT 6/11/20 MY CAR WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE VACUUM PUMP WAS REPLACED AND I WAS TOLD I WAS STILL WITHIN THE WARRANTY . HOWEVER THEY REPLACE ALL 4 TIRES AND CLAIMED TO RECALIBRATE. ON 6/25 WHILE IN COLORADO BRAKE, ABS AND CAL LIGHTS LIT UP, THE STEERING WHEEL POWER WAS GONE, TRAILER BRAKE SYSTEM ILLUMINATE, (NEVER EVEN TOWED A TRAILER) CALLED MCGRATH FROM COLORADO AS I COULDN'T DRIVE MY CAR, I EXPLAINED WHAT WAS HAPPENING, THEIR RESOLVE WAS TO GOOGLE GMC DEALERSHIP IN AREA FOR ME. I FOUND MY OWN IN CADILLAC/GMC DEALERSHIP IN BOULDER. MY CHILDREN AND I ARE WITHOUT A VEHICLE WHILE OUT OF STATE. DEALERSHIP IN BOULDER DIAGNOSED MY VEHICLE WITH FAULTY ELECTRONIC BRAKE CONTROL MODULE. I AM FURIOUS AS THEY SAY IT WILL NOT BE COVERED THROUGH WARRANTY. MY 2016 YUKON IS IN IMPECCABLE CONDITION, ISSUES ALL HAPPENED UPON RECALL WITH ONLY 35,000 MILES. MY EXPERIENCE IS EXACTLY WHAT IS BEING REPORTED BY OTHERS IMPACTED BY THIS RECALL. *TR

BOTH SIDES BRAKE LIGHTS STOP WORKING INTERMITTENTLY THEN COME BACK ON AGAIN. *TR

INSTRUCTED GMC DEALER TO PERFORM 90,000 MILE TRANSMISSION MAINTENANCE (AS PER GMC MANUAL: "CHANGE AUTOMATIC TRANSMISSION FLUID, IF EQUIPPED. IF FILTER IS SERVICEABLE, CHANGE FILTER"). GMC DEALER DECIDED TO PERFORM TRANSMISSION FLUSH INSTEAD WHICH DOES NOT INCLUDE A FILTER CHANGE. WITHIN SHORT PERIOD OF TIME, TRANSMISSION STARTED TO SHUDDER WHEN IN 3RD AND 4TH GEAR. DEALER INSISTS THIS HAS NOTHING TO DO WITH SERVICE THEY PERFORMED AND TOLD ME THERE IS A KNOWN PROBLEM WITH THE TORQUE CONVERTERS. DEALER STATED ON THE PHONE "WE DO 2 OR 3 OF THESE A WEEK... OFTEN ON VEHICLES WITH ONLY 20,000 MILES". A QUICK SEARCH ON THE WEB FOR GM 6L80 TRANSMISSION PROBLEMS WILL SHOW ALL OF THE OWNERS WITH SIMILAR TORQUE CONVERTER ISSUES. DEALER GAVE ROUGH ESTIMATE OF $1700 TO REPLACE TORQUE CONVERTER. *TR

PASSENGER SIDE REAR BRAKE LIGHT WORKING INTERMITTENTLY. TAKEN TO DEALER TWICE FOR ISSUE AND WAS WORKING WHEN DEALER CHECKED IT. 90,000 MILES ON VEHICLE SO WELL OUT OF WARRANTY. DROVE HOME FROM DEALER... STOPPED WORKING ON WAY HOME. STARTED WORKING NEXT DAY. PART IS $600-800 FOR SOMETHING THAT IS CLEARLY A MANUFACTURER DEFECT. I DON'T CONSIDER A CIRCUIT BOARD THAT CRACKS IN THE SAME PLACE ON MANY SAME MODEL VEHICLES (AS PER INTERNET FORUMS) TO BE "NORMAL WEAR AND TEAR". GM WON'T DO ANYTHING ABOUT IT. THIS IS CLEARLY A SAFETY ISSUE. BRAKE LIGHT IS A SERIES OF LEDS ON A THINLY PRINTED CIRCUIT BOARD. *TR

RIGHT REAR BRAKE LIGHT WORKS INTERMITTENTLY. NO WARNING LIGHTS OR MESSAGES ON THE DASH. PEOPLE HAVE TOLD ME WE HAVE A BRAKE LIGHT OUT, BUT WHEN I CHECK IT LATER IT WORKS. WAS PULLED OVER FOR INOPERABLE BRAKE LIGHT, BUT LATER THAT EVENING THE TAIL LIGHT WAS WORKING. SEEMS TO BE A LOT OF INFO ON INTERNET ABOUT A BROKEN STRIP OF METAL. SAFETY ISSUE. *TR

REAR TAIL LIGHTS (BRAKE LIGHTS) WORK INTERMITTENTLY. THERE IS A "SPECIAL COVERAGE ADJUSTMENT" BUT IT IS SET FOR A MAXIMUM NUMBER OF MILES OR TIME (6-YEARS). I HAVE A 2016 GMC YUKON XL. THE PASSENGER'S SIDE WAS REPLACED IN 2018 AND NOW THE DRIVER'S SIDE IS DEFECTIVE/INOPERABLE. BUT BECAUSE WE ARE AT 96000 THEY WON'T REPAIR. *TR

RIGHT REAR TAIL LIGHT / BRAKE LIGHT QUIT WORKING. VEHICLE HAS 74,200 MILES. WHOLE TAIL LIGHT ASSEMBLY HAS TO BE REPLACED. THIS IS A $800 DOLLAR REPAIR FOR A DEFECTIVE PART THAT GM KNOWS IS DEFECTIVE AND A SAFETY ISSUE. HOW IS IT A VEHICLE MANUFACTURER CAN SELL A VEHICLE WITH A DEFECTIVE PART? THIS IS A SEALED PART THAT THE OWNER CANNOT REPAIR ON THEIR OWN. THIS ISSUE IS NOT DUE TO OWNER NEGLECT OR MISUSE BUT MANUFACTURER'S DEFECT. *TR

VEHICLE SHUDDERS WHEN SHIFTING IN LOWER GEARS. POSSIBLE TORQUE CONVERTER OR OTHER TRANSMISSION PROBLEM. *TR