GRAND DESIGN Complaints

BOTH ACCESS doors are opening in transit along with pass thru baggage storage doors this has been brought to the attention of the manufacturer and the selling dealership We have had to tape the doors shut just to get somewhere safe These problems started shortly after purchasing its been back to the factory for repairs where they found abnormal frame flex / failure ,we were told additional frame gussets were added There was stress cracks in the front cap area which we found out later that is a sign of abnormal frame flex which we believe is causing the doors to open allowing items to eject onto the roadway

Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.

A spring snapped in two near the mounting point to the frame. Rv was not overloaded. Grand design authorized replacement of all springs which is now complete. Others have had similar failures. Im guessing the metal used was too brittle. The busted spring can cause the rv to pull sideways a bit making safe controlling on the highway a possible hazard to everyone on the highway. An accident could occur endangering everyone around the rv with failed suspension. I managed to catch the failure before any injuries occured.

Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022

I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.

Frame failure at the pin box, 2 cracked welds, missing lag screws on upper decking rails and wrong size, had dealer inspect and make repairs per Grand Design, these defects are putting me and my family, and other people on our highways at risk due to possibility of complete king pin failure and rv coming detached from tow vehicle, I personally feel that Grand Design and Lippert are covering up a severe defect on these frames and poor construction quality at the expense of the consumer, which has drastically decreased the value of my rv which I now feel is defective and just waiting for a serious accident every time I hitch it up to my vehicle. The way I was aware of issue was from other Solitude owners who were having same issues. I feel there should be a recall or buy back of these defective rv's to remove them from our highways before a fatality occurs.

We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.

On this RV the back man door will not close/latch. We have to use a bungy cord to keep it closed. The latch on the door doesn't catch on the wall catch plate.

When checking for frame failure per Grand Designs TSB. My RV shop found 4 missing lag bolts and the ones installed were incorrect ( 3/8 installed should be 1/2 ). Then in examining the front upper frame they found cracks on both sides. I have pictures of the cracks.

we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.