HEARTLAND Complaints

TL* THE CONTACT OWNS A 2010 HEARTLAND CYCLONE TRAILER EQUIPPED WITH DELTA HI-RUN TIRES, SIZE ST235/80/R16. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE FAILED AND EXPLODED. THE FRONT DRIVER SIDE PANELS OF THE TRAILER WERE DESTROYED. THE BRAKE LIGHT WIRING WAS ALSO DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE FAILURE WITH TIRE WAS DUE TO TREAD SEPARATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE FOR THE VEHICLE WAS 5,000. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE WAS 800. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HEARTLAND SUNDANCE 5TH WHEEL. THE CONTACT STATED THAT THE FURNACE AND AIR CONDITIONER FAILED TO OPERATE WHEN ACTIVATED DUE TO A SHORT CIRCUIT. THE SAME FAILURE OCCURRED EIGHT DIFFERENT TIMES AND THE VEHICLE WAS REPAIRED EACH TIME BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE.

TL* THE CONTACT OWNS A 2010 HEARTLAND NORTH TRAIL 28BHS RV. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT END WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FIBERGLASS FOR THE FRONT END WAS DETACHED FROM THE PHYLON BACKING. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HEARTLAND NORTH COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V335000 (EQUIPMENT:RECREATIONAL VEHICLE:LPG FURNACE). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT GIVEN PERMISSION TO THE DEALER TO PERFORM THE REPAIRS. THE DEALER ALSO STATED THAT THE MANUFACTURER HAD YET TO RELEASE THE NECESSARY PARTS TO PERFORM THE RECALL REPAIRS. THE CONTACT WAS IN CONSTANT CONTACT WITH THE MANUFACTURER, BUT THE MANUFACTURER WAS NON RESPONSIVE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 HEARTLAND LANDMARK OAKMOND TRAILER. THE CONTACT STATED THAT THE BRAKES WOULD NOT ENGAGE WHILE DRIVING AT SPEEDS OVER 20 MPH. THE CONTACT ALSO STATED THAT THE TRAILER WAS TOO LARGE FOR THE BRAKES. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE PRESENT. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/12/12*LJ THE CONSUMER STATED THE RV WOULD NOT STOP AT ANY SPEED ABOVE 20 MPH. THE CONSUMER STATED HE WAS TOWING A PICK UP TRUCK. THE CONSUMER STATED HE HAS THE EXHAUST BRAKE AS WELL AS THE AUTOMATIC TRANSMISSION WITH A TOW RANGE. HE ALSO STATED HE WAS USING THE PRODIGY ELECTRONIC BRAKE CONTROL WHICH HE HAS USED FOR MANY YEARS. THE CONSUMER WAS INFORMED THE BRAKES WERE NOT LARGE ENOUGH FOR A 38FT TRAILER AND BELIEVED THE CONSUMER SHOULD HAVE HAD 8 TON AXLES. UPDATED 02/27/12

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/28/11*LJ THE CONSUMER STATED THE R BOUNCES EXCESSIVELY. UPDATED 02/06/12

TL* THE CONTACT OWNS A 2011 NORTH COUNTRY TRAILER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FLOORS WERE UNEVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRAME WAS NOT WELDED PROPERLY. THE DEALER ATTEMPTED TO REPAIR THE FRAME, BUT THEY WERE NOT SUCCESSFUL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

TL* THE CONTACT OWNS A 2007 HEARTLAND BIG HORN TRAILER, WHICH WAS ATTACHED TO A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS COMPLETELY DEFLATED AND WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A NEW TIRE WAS INSTALLED. ONE YEAR LATER, ALL OF THE OTHER TIRES ON THE VEHICLE EXPLODED AT DIFFERENT TIMES AND WERE REPLACED. THE AUTHORIZED DEALER STATED THAT THE TIRE FAILURES WERE CONTRIBUTED TO A FAULTY SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

2008 CYCLONE TOYHAULER, HEARTLAND. I HAVE HAD UP TO EIGHT BLOW OUTS ON THIS TRAILER DUE TO UNDER RATED TIRES AND AXLE. I HAVE HAD TO HAVE THE SIDES OF THE CAMPER REPAIRED ON BOTH SIDES IN 2009. THEN THIS YEAR I HAD TWO BLOW OUT AND NOW HAVE TO HAVE THE SIDE OF CAMPER REPAIRED AGAIN. CAN SOME ONE DO SOMETHING TO HEARTLAND ABOUT THIS? THERE ARE PEOPLE OUT THERE WITH THE SAME ISSUES. *TR

CONSUMER STATES PROBLEM WITH WIRING *TGW THE HITCH PIN WAS LOOSE AND TIPPED AT AN ANGLE, THE RADIO CAME ON BY ITSELF, THE FRAME WAS FLEXING ON THE DRIVER'S SIDE, THE LANDING GEAR SWITCH WAS INOPERATIVE, THE 110 VOLT WAS TRIPPING THE BREAKER AND WAS NOT IN COMPLIANCE CODE. ALSO, THE 12 VOLT WIRING WAS NOT IN COMPLIANCE CODE WHICH CAUSED THE LIGHT SWITCH TO BECOME HOT AND CHARRED THE CONNECTORS.