HOLIDAY RAMBLER Complaints

MONACO COACH HAD A FIRE IN THE SUMMER OF 2002. CONSUMER STATES THAT THE RECALL FOR THE NORCOLD COOLING UNIT IS SIX YEARS AFTER THE FACT. *NJ THE REFRIGERATOR WAS DESTROYED. *JB

AGAIN ON 18 NOV 08, ON A TRIP TO KEY WEST, FL I HAD THERMAL BRAKE FAILURE. THIS TIME THE LEFT REAR CALIPER PISTON FAILED TO RETRACT FULLY AND CAUSED THE PAD TO DRAG ON THE ROTOR AND THIS RESULTED IN AN EXTREMELY HOT SITUATION, WITH SMOKE SMELL AND THEN AN ILLUMINATED ABS WARNING LIGHT CAME ON THE DASH. THIS IS THE 8TH FAILURE WE HAVE ENCOUNTERED SINCE WE HAVE PURCHASED THIS MOTORHOME. MONACO REPRESENTATIVE CONTINUES TO STATE THAT THERE IS NO BRAKE PROBLEM WITH THEIR UNITS AND PLAINLY STATED ON OUR LAST PHONE CONVERSATION, THAT THEY DON'T PLAN TO DO ANYTHING ABOUT MY OR ANY ONE ELSE'S COMPLAINT CONCERNING THIS MATER. IT IS A BOSCH PROBLEM, BUT THE SYSTEM IS INSTALLED ON A MONACO MOTORHOME. *TR

TL*THE CONTACT OWNS A 2008 HALLMARK INDUSTRIES (NA) TRAILER. WHILE DRIVING AT LEAST 70 MPH, THE CONTACT HEARD A SQUEAKING NOISE. HE NOTICED EXTENSIVE WEAR ON THE TIRES. THE REAR LEAF SPRING MOUNT OF THE REAR AXLE OF THE DRIVER'S SIDE TIRE WAS COMPLETELY DETACHED FROM THE VEHICLE. THE AXLE WAS DANGLING FROM THE LEAF SPRING MOUNT. A TRAILER SERVICE DEALER REPAIRED THE FAILURES. THE FAILURE MILEAGE WAS NOT APPLICABLE.

I PURCHASED A 2002 ADMIRAL MOTOR HOME, ON A FORD CHASSIS NEW IN AUGUST OF 2003 FROM PAW PAW'S CAMPER CITY IN PICAYUNE, MS. WHEN I WAS CHANGING THE EXHAUST PIPE TALE END PIECE, I DISCOVERED A SERIOUS SAFETY PROBLEM. WHILE UNDER THE MOTOR HOME I LOOKED UP, AND DISCOVERED THAT THE FRONT BOLT ON THE REAR LEFT LEAF SPRING WAS STICKING OUT ABOUT ONE AND HALF INCHES LOOKING AT IT FROM THE FENDER WELL, AND THEY HAD NO NUT ON THE BOLT THAT HOLES THE LEAF SPRING IN PLACE. I CALLED FORD MOTOR COMPANY ASSISTANCE CENTER, AND TALKED WITH A FORD CUSTOMER ASSISTANT REPRESENTATIVE, AND EXPLAINED TO HIM WHAT I DISCOVERED WHILE WORKING ON THE EXHAUST PIPE. HE SAID IT WAS OUT OF WARRANTY, AND THERE WAS NOTHING THAT FORD WAS GOING TO DO ABOUT IT. I TOLD HIM I NEW MY MOTOR HOME WAS NOT IN WARRANTY, BUT THAT I FEEL THIS IS A SAFETY ISSUE. I ALSO TOLD HIM THAT I ONLY HAVE 27400 MILES ON MY MOTOR HOME, AND THAT IF FORD HAS THIS KIND OF A PROBLEM, THEY SHOULD STOP MAKING TRUCKS, AND PUTTING MOTOR HOMES ON THEIR CHASSIS, BECAUSE I FEEL THIS SHOULD HAVE NEVER HAPPEN. I TOLD HIM THAT I SHOULD FEEL SAFE GOING DOWN THE ROAD IN MY MOTOR HOME AND NOT HAVE TO WORRY ABOUT THINGS LIKE THIS HAPPENING THAT COULD KILL ME AND ANYONE WITH ME. I STRONGLY BELIEVE THAT FORD MOTOR COMPANY SHOULD REIMBURSE ME THE $353.75 IT COST ME FOR TOWING, AND REPAIR. I WOULD NOT BE SUBMITTING THIS COMPLAINT IF THEY DONE THEIR JOB RIGHT WHEN THEY PUT THE CHASSIS TOGETHER. I HAVE PICTURES OF THE LEAF SPRING I CAN E-MAIL IF YOU WOULD LIKE TO SEE IT. *TR

THERMAL BRAKE FAILURE ON FLORIDA STATE ROAD 33 JUST NORTH OF GROVELAND, FL. ON 8 OCT 08. RIGHT REAR CALIPER OVERHEATED AND CAUSED BURNED BRAKE SMELL AND RESULTANT FAILURE OF THE ABS SENSOR. PISTONS FAILED TO FULLY RETRACT WHICH CAUSED THE PADS TO DRAG ON THE ROTOR AND CAUSE HEAT BUILD UP. THIS IS THE 8TH FAILURE SINCE I HAVE PURCHASED THIS MORTORHOME NEW APRIL 2000. RECALL IN 2004 ONLY INVOLVED AN INSPECTION FOR MY MOTORHOME AND THEY DETERMINED THAT MY INSTALLED CALIPERS THAT WERE INSTALLED AT THE FACTORY IN 2003 WERE PROPER. I STILL BELIEVE THAT I DO NOT HAVE THE PROPER CALIPERS DUE TO THE CONTINUED THERMAL BRAKE FAILURES. I SEND A COURTESY COPY OF EACH COMPLAINT I FILE TO MONACO. MONACE REPRESENTATIVE MR. MICHAEL BECKER CONTINUES TO STATE THAT THERE IS NO BRAKE PROBLEM ON HOLIDAY RAMBLER MOTORHOMES AND THAT THE RECALL CORRECTED THE ORIGINAL PROBLEM. THE BOSCH REPRESENTATIVE WOULD NOT DISCUSS THIS MATTER WITH ME. *TR

WHILE DRIVING ON FLORIDA TURNPIKE A SHORT DISTANCE FROM HOME EXPERIENCED VIBRATION IN RIGHT FRONT WHEEL PULLED OVER AND DETERMINED THAT THE RIGHT FRONT BRAKE WAS EXTREMELY HOT WITH THE DISTINCTIVE ODOR OF HOT BRAKES. THE OTHER WHEELS ALSO WERE WARM .DETERMINED THAT THE RIGHT FRONT WAS LOCKED UP. AFTER COOLING OFF MADE IT TO A LOCAL RELIABLE REPAIR SHOP WITH THE ABS LIGHT ON. WORKHORSE CALIPER LOCATED AND SEVEN DAYS LATER THE RIGHT FRONT CALIPER PADS BRAKE LINE HOSE REPLACED. THE SHOPS COMPUTER ANALYZER COULD NOT CLEAR THE CODES AND AT THAT TIME I DIRECTED BY WORKHORSE TO PROCEED TO A WORKHORSE DEALER . THE DEALER DETERMINED THAT THE THREE REMAINING WHEELS HAD ALSO SUSTAINED EXTREME HEAT DAMAGE WITH THE ABS SENSORS MELTED OFF THE OTHER WHEELS AND THE CALIPERS NEEDING REPLACEMENT. THE VEHICLE AWAITING REPAIR OF THE OTHER THREE CALIPERS. THE REPLACED CALIPER SHOULD BE AVAILABLE. *TR

DRIVERS SIDE REAR BRAKE ON 2003 WORKHORSE W-22 MOTORHOME CHASSIS LOCKED AFTER COMING DOWN STEEP GRADE. BRAKE RELEASED AFTER COOLING FOR ABOUT 20 OR 30 MINUTES. ABS LIGHT STAYS ON NOW MOST OF THE TIME. NO DAMAGE TO PADS OR ROTOR. THE BRAKE LOCKUP HAS NOT REPEATED SINCE. *TR

2004 31SKT ALUMASCAPE 5TH WHEEL HAD TIRE BLOW OUT AND THE WRONG SIZE TIRES. *NJ THE CONSUMER EXPERIENCED 3 TIRE BLOWOUTS ON DIFFERENT OCCASIONS. THE SECOND BLOWOUT CAUSED DAMAGED TO THE TRAILER. THE CONSUMER STATED THE TREAD FLEW OFF. THE CONSUMER ASKED WHAT THE WEIGHT CAPACITY WAS FOR THE TIRES AND WAS TOLD THE WEIGHT WAS NOT QUITE 11,000. THE TRAILER WEIGHED 12,400. ALSO, NO ONE COULD TELL THE CONSUMER WHAT THE EMPTY WEIGHT OF THE TRAILER WAS. GOODYEAR TOLD THE CONSUMER THE WEIGHT FOR THE TIRES WAS ABOUT 10,500. THE CONSUMER WAS ALSO TOLD, IF THE TIRES WERE CHANGED THEN THE RIMS WOULD NEED TO BE CHANGED AS WELL. *JB

WAS PREPARING TO DETAIL OUR RV, WHEN WE NOTICED THAT THE PAINT IS BUBBLING UP AND THE PLACES WHERE THE PAINT IS BUBBLED THERE ARE HOLES IN THE FIBER GLASS. WAS TOLD BY AUTO BODY REPAIR SHOP THAT THIS IS A MANUFACTURE DEFECT AND WE SHOULD CONTACT THEM. *TR

I OWN A SMALL RV RENTAL COMPANY WITH 4 TRAVEL TRAILERS. ALL OF THESE TRAILERS WERE MANUFACTURED BY R-VISION, A SUBSIDIARY OF MONACOCOACH CORP. THE GRAY/BLACK WATER TANK MOUNTS ARE DEFECTIVE ON THE SE UNITS AND THE TANKS WILL FALL OUT FROM UNDER THE UNITS WHEN THEY ARE HALF FULL AND ABOVE. THE METAL ANGLE IRON(4' LENGTHS) ALSO COME LOOSE AND CAN FALL OUT ONTO THE ROAD. I HAVE 3 DIFFERENT MODELS, MAX-SPORT, TRAILCRUISER, AND TRAIL-LITE, AND ALL THREE HAVE HAD FAILURES. I SPOKE TO AN R-VISION DEALER AND HE TOLD ME THAT THEY HAVE A FIX FOR THIS SO IT IS SOMETHING THAT IS MORE COMMON THAN JUST MY UNITS. I CONTACTED MONACO LAST MONTH REGARDING THIS SAFETY ISSUE AND THEY TOLD ME THEY DIDN'T SEE A PATTERN SO WOULD NOT ADDRESS THE ISSUE. THEY DID OFFER TO PAY FOR ONE OF MY REPAIRS. I HAVE TOTALLY REDONE THE SUPPORT SYSTEM FOR THE TANKS IN MY COMPANY OWNED TRAILERS BUT MONACO HAS STILL NOT ADDRESSED THIS ISSUE. THIS IS, IN MY OPINION A VERY SERIOUS MATTER AND SOMEONE WILL BE SERIOUSLY INJURED OR KILLED BY THIS DEFECT IF IT IS NOT CORRECTED. THE WATER TANKS CAN HOLD 30-35 GALLONS OF WATER AND WEIGH 250LBS. WHEN FULL, SO HITTING ONE WOULD BE LIKE HITTING A BOULDER. THE METAL SUPPORT BRACKETS ARE 1"X1" ANGLE IRON FOUR FEET LONG AND COULD GO RIGHT THROUGH A WINDSHIELD. SOME OF THE SUPPORTS ARE SPOT WELDED IN PLACE WHILE OTHERS ARE SCREWED IN PLACE WITH 1" SELF TAPPING SCREWS. THESE RATTLE LOOSE AND FALL OUT IN THE STREET CAUSING A TIRE DAMAGE DANGER. *TR UPDATED 11/17/08. *JB