2020 HONDA ACCORD Complaints

I have had two (2) separate incidents of the automatic emergency braking system engaging suddenly & without reason as I was driving. Once on a residential street & the second on the freeway at approx. 65 mph. The AEBS released very quickly each time, but is a highly and potentially dangerous thing to happen. There are numerous reports & complaints about this in the 2016-2019 Honda Accords, but it is now happening in the 2020 year cars.

This seems to carry over from problems with prior year models. I can be on the highway with no vehicle in front of me and the brakes apply by themselves (foot not even near the brake pedal). It is a brief braking, but it can be dangerous when someone decides to ride on my tail. I notice it does happen when I'm going around a curve and a railing next to me on the outside of the curve is near the lane. It also happens at times when a vehicle is in the next lane (right or left) and slightly ahead of me, even on a straight-a-way. It has happened multiple times. Date below is just the latest. I approximate my speed at 65MPH and my car low mileage.

Multiple times while driving the emergency braking has engaged briefly. At first I thought it was detecting something in the road or a vehicle to the side of my car. That is not the case. It will apply this brake no matter what is in front of or around me. I have not noticed it doing it on secondary roads but it does it on highways and the interstate. This has created an unsafe situation many times.

Five times over two years, the collision mitigation system has activated while the car was in motion but no object was in front of the car. Three minor activations, meaning a brief yellow glow on the dash, have occurred. Two more significant activations have also occurred with a yellow rectangle on the dash with the word BRAKE visible. The most serious activation was at highway speeds. I was concerned that the car was going to automatically brake on the highway. I have returned this two year old car to the dealership multiple times for evaluation and have found little motivation on the part of the dealership to deal with this problem and other more minor problems the car is demonstrating. I consider the above complaint to be potentially life-threatening. I will not drive in this car unless the collision mitigation is turned off.

The contact owns a 2020 Honda Accord. The contact stated while entering a parking lot at 10 MPH, he started to hear an abnormal noise. The contact stated no warning light was illuminated. The contact continued driving the vehicle but shortly after the drive shaft fractured. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driveshaft to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.

With seemingly no impediments ahead of it our 2020 Honda Accord will suddenly brake forcefully when changing lanes or exiting the freeway. it is not constant, but it is scary since there is no reason to brake at this point. this could cause us to be rear-ended the thing this system is supposed to keep us from doing. the dealer says unless it occurs when they drive it, unless, unless. The 'advisor' said he had heard of a few examples. they are all over the internet. What is being done to address this issue? oh, and he mentioned that we could always turn it off. we bought this car because being in our sixties and reflexes not necessarily being what they once were we wanted to avoid hitting someone from behind. this has happened on dozens of occasions. the listed date was the last.

The contact owns a 2020 Honda Accord. The contact stated the passenger’s side front windshield was distorted and replaced by dealer. The replacement windshield is worse than the original. The vehicle was taken to the local dealer where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted but, no further assistance was provided. The failure mileage was approximately 3,731. On January of 2021 I called again and was told that my case had been closed. I asked that the case be reopened. On February 9, 2022, dealer said that Honda refuses to replace the windshield and that I have no recourse.

While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.

The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

While early driving in early December 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a Christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to Gainesville, Florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on December 11, 2021 in Leesburg, Florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall BMC software update 20-039 and BGCM software update. The reason I brought the car in was not specified on my invoice. However, The dealer did say that my transponder for the EZ highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the Gainesville cancer hospital. Upon return the lights went back to normal. I don't believe Honda dealers know what the problem is or why it continues in many millions of similar Hondas. My research on the Internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems.