2015 HONDA ACCORD Complaints

TL* THE CONTACT OWNS A 2015 HONDA ACCORD. THE CONTACT STATED THE VEHICLE HAD AN ABNORMAL EXHAUST ODOR AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

THE TRUNK LID WILL NOT STAY IN THE OPEN POSITION WHEN PARKED ON AN INCLINE. NO ISSUES WITH LID CLOSING HAVE OCCURRED WHILE PARKED ON LEVEL GROUND. BUT, WHEN PARKED ON A SLOPING DRIVEWAY, TRUNK LID WILL DROP TO THE CLOSED POSITION WITHOUT WARNING HITTING ANYONE ACCESSING ITEMS IN THE TRUNK. INCIDENTS OF THE TRUNK LID HITTING SOMEONE IN THE HEAD OR BACK HAVE OCCURRED. WHILE IT HAS NOT HAPPENED SO FAR, IF TRUNK LID WERE TO FALL THE ENTIRE DISTANCE AND HIT SOMEONE'S HANDS, THERE IS THE POTENTIAL FOR MAJOR INJURY.

PAGE 2 OF 2 - I HAVE SINCE TAKEN THE VEHICLE TO BRANDON HONDA AND BASICALLY WAS ADVISED BY A SERVICE ADVISOR, MANAGER AND AMERICA HONDA CO THAT MY VEHICLE IS 'OPERATING BY DESIGN', 'MY ISSUES COULD NOT BE DUPLICATED ON SEVERAL TEST DRIVE ATTEMPTS' AND 'IT'S A SAFETY FEATURE' TALKING ABOUT WHEN THE VEHICLE CAN ENGAGE INTO REVERSE. AS OF TODAY I HAVE NO RESOLUTION TO THE CVT TRANSMISSION AND FRONT END CONCERNS BROUGHT TO THE ATTENTION OF BRANDON HONDA. I WAS ALSO TOLD BY A SERVICE TECHNICIAN THAT 'THIS WAS A SAFETY FEATURE' AND 'IT'S OPERATING AS DESIGNED' WHICH BOTH ARE NOT SOLUTIONS TO RESOLVE A MECHANICAL/SAFETY DEFECT IN THE VEHICLE OR DESIGN. I HAVE GIVEN BRANDON HONDA MULTIPLE TSBS TO REVIEW EACH VISIT AND KEPT HAVING THEM REJECTED. ONE OF THOSE TSBS MENTIONS HAVING TO DROP THE TRANSMISSION TO REPLACE A MODULE INSIDE OF THE CASING. OBVIOUSLY THE DEALERSHIP IS DOING WHATEVER THEY CAN TO AVOID HAVING TO PERFORM THIS REPAIR AND KEEP DRAGGING THEIR FEET TO ACCOMPLISH ABSOLUTELY NOTHING. THE ORIGINAL HONDA CASE # [XXX] WAS OPENED AND THEN CLOSED VIA VOICEMAIL PRIOR TO ME RECEIVING MY VEHICLE BACK FROM THE DEALERSHIP TO DETERMINE IF THE ISSUE WAS RESOLVED, YET TO MY SATISFACTION. WHAT WILL IT TAKE FOR HONDA TO ACT AND MAKE MY VEHICLE, EXPERIENCE WHOLE????? I BOUGHT MY VEHICLE WITH HARD EARNED $ NOT COUNTERFEIT, BROKEN OR LIFE THREATENING. NOTE: I HAVE VIDEO OF THE VEHICLE IN REVERSE MOTION WHILE CONTINUING FORWARD, ALONG WITH SEVERAL TSBS, WORK ORDERS, PICTURES AND DOCUMENTS TO SUPPORT MY CASE. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I'M DRIVING OVER THE HOWARD FRANKLIN BRIDGE (15,899') EVERY DAY IN MY COMMUTE TO AND FROM MY OFFICE. FEEL FREE TO CONTACT ME FOR THE VIDEO, PICTURES OR DOCUMENTS NEEDED TO SUPPORT MY CASE. RESPECTFULLY, A VERY UNSATISFIED BRANDON HONDA CUSTOMER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PAGE 1 OF 2 - I PURCHASED MY 2015 HONDA ACCORD COUPE EX-L WITH 2.4L CVT IN JUNE OF 2015 NEW WITH MAYBE 5 MILES ON THE ODOMETER. I STARTED HAVING ISSUES JUST MONTHS AFTER PURCHASING THE VEHICLE FROM BRANDON HONDA. THE FIRST INCIDENT OCCURRED WHEN PULLING OUT OF MY OFFICE COMPLEX ONTO A BUSY HIGHWAY WHEN THE CAR DECIDED TO JUST SHUT OFF CAUSING THE STEERING COLUMN TO ALSO SEIZE WHILE THE ODOMETER FLASHED "FCW FAILURE" ALONG WITH SEVERAL OTHER INSTRUMENT PANEL LIGHTS ON STEADY. SINCE THAT OCCURRENCE IT SEEMS AS IF I'VE HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. I HAVE ON SEVERAL OCCASIONS TAKEN THE VEHICLE IN FOR REPEATED TRANSMISSION/FRONT END ISSUES ' SUCH AS JERKING BETWEEN RPMS, DOWN 'SHIFTING' FOR NO REASON CAUSING RPMS TO JUST DROP INSTEAD OF HOLDING WHEN RELEASING MY FOOT FROM THE ACCELERATOR AND WHILE TRAVELING AT HIGHWAY/INTERSTATE SPEEDS OF 55+ MPH, ETC. THE LAST 3 TIMES INCLUDED AN ADDITIONAL ISSUE WHERE THE GEARSHIFT WOULD GO FROM (D) DRIVE AND INTO (R) REVERSE WHILE CONTINUING TO GO IN A FORWARD MOTION WITH BACK UP CAMERA DISPLAYING ON DASH SCREEN AND (R) DISPLAYING ON THE ODOMETER WHERE THE GEAR IS DISPLAYED. THE DISCOVERY OF THIS SAFETY HAZARD TOOK PLACE FOR THE FIRST TIME ON AN INTERSTATE WHILE TRAVELING 65+ MPH. THE PASSENGER AT THE TIME WAS REACHING TO GRAB THEIR BEVERAGE FROM CUP HOLDER CLOSEST TO THE GEAR SHIFTER WHEN IT WAS HIT/TAPPED IN THE UPWARD MOTION ENGAGING THE TRANSMISSION INTO (R) REVERSE. IT TOOK ME A MINUTE TO GRASP WHAT HAPPENED BECAUSE WHILE I'M LOOKING FORWARD INTO THE DIRECTION I'M DRIVING, I GLANCE DOWN AT THE ODOMETER AND NOTICE (R) IN PLACE OF THE (D) WHERE THE CURRENT GEAR ENGAGED WOULD BE INDICATED. THEN OUT OF THE CORNER OF MY EYE I NOTICE THE CAMERA WAS ON DISPLAY BUT NOT REALIZING THE CAMERA WAS FROM THE REAR AND COULD SEE THE VEHICLES DIRECTLY BEHIND ME ON THE INTERSTATE. *TR

THE TRUNK ON MY CAR AUTOMATICALLY OPENS SO I HAVE TO PULL OVER AND CLOSE THE TRUNK. I HAVE NOTICED THAT USUALLY THIS HAPPENS WHEN I AM LEAVING MY HOUSE SO I BELIEVE THERE IS A DEFECT IN THE AUTOMATIC TRUNK OPENING FEATURE ON THIS CAR. I BACK OUT OF THE DRIVE WAY AND AFTER DRIVING FOR 1/2 A BLOCK OR 1 BLOCK THE TRUNK OPEN LIGHT COMES ON. THEN I HAVE TO PULL OVER AND SHUT THE TRUNK OR THE TRUNK LID WILL OPEN FULLY AND BLOCK MY VISIBILITY OUT OF MY REAR WINDOW. THE VEHICLE IS IN MOTION AND ON A CITY STREET WHEN THIS HAPPENS. I AM NOT SURE IF STARTING THE CAR CAUSES THIS PROBLEM OR PUTTING THE CAR IN GEAR OR AUTOMATICALLY UNLOCKING THE CAR DOORS BUT THERE IS SOMETHING IN THAT SERIES OF ACTIONS THAT CAUSES THE TRUNK TO OPEN. THIS DOES NOT HAPPEN EVERY TIME I LEAVE MY HOUSE BUT IT HAPPENS SPORADICALLY. I WENT ONLINE TO RESEARCH THIS PROBLEM AND THERE ARE CUSTOMER COMPLAINTS ABOUT THIS ISSUE ON HONDA CARS SO I AM NOT THE ONLY ONE HAVING THE PROBLEM. *TR

I WAS DRIVING TO WORK AT APPROXIMATELY 6:45AM ON FRIDAY, 10/14/2016. I WAS TRAVELING ON AT APPROXIMATELY 70 MPH ON I95 NORTH IN LIGHT TRAFFIC. WEATHER CONDITIONS WERE IDEAL. AFTER DRIVING FOR APPROXIMATELY 15 MINUTES, I HEAD A DEAFENING AND STARTLING EXPLOSION; THE NOISE WAS SIMILAR TO THAT OF A LOUD SHOTGUN BLAST. I SWERVED TO THE RIGHT - I WAS LUCKY TRAFFIC WAS LIGHT. I LOOKED AROUND BUT TRAFFIC WAS PROCEEDING NORMALLY. MY FIRST THOUGHT WAS OF A TRUCK TIRE EXPLODING BUT I SAW NO TRUCKS. I THEN CONSIDERED SOMEONE MAY BE DISCHARGING A WEAPON. FINALLY, I HEARD NOISE OF THE WIND ABOVE MY HEAD AND PULLED OFF AT THE CLOSEST REST AREA. ONCE I STOPPED SHAKING, I INSPECTED THE ROOF OF THE CAR AND SAW THE SHATTERED GLASS. I CALLED MY HUSBAND THEN MY SUPERVISOR. FINALLY, I DROVE TO THE DEALERSHIP AND REPORTED THE ISSUE. THE CUSTOMER SERVICE AGENT TOLD ME THEY WOULD HAVE TO CONTACT HONDA TO REPORT THE EVENT. THEY INITIALLY TOLD ME THAT RENTING A VEHICLE WOULD BE $33 PER DAY. AFTER THE SERVICE MANAGER ARRIVED AND THE CUSTOMER SERVICE REP SPOKE TO HIM, HE AUTHORIZED A RENTAL AT NO COST. AFTER SEVERAL HOURS, I WAS ASSIGNED A RENTAL VEHICLE AND I DROVE HOME. THE CSA CALLED ME AND REPORTED THAT THE DEALERSHIP HAD FOUND EVIDENCE OF SOMETHING STRIKING THE FRONT OF THE CAR, BOUNCING ONTO AND SHATTERING THE SUNROOF, THEN DENTING THE TRUCK OF THE CAR. FROM A DYNAMIC PERSPECTIVE, I DO NOT BELIEVE THIS IS POSSIBLE PLUS THE ONLY NOISE OF WHICH I WAS AWARE WAS FROM OVERHEAD. ALSO, GRANTED IT HAS BEEN ONLY FOUR DAYS, BUT I AM VERY SKITTISH ABOUT DRIVING. I HAVE LOST ALL CONFIDENCE. *TR

BOUGHT THE CAR BRAND NEW BACK IN JULY 2015. ON 10/16/2016 I TOOK THE CAR ON I-66 AND AT ABOUT 80 MPL THE CAR STARTED JERKING AND KNOCKING. ENGINE RUNS FINE AT IDLE BUT KNOCKS EVEN AT A SPEED < 20 MPH. HAD THE CAR TOWED TO NEAREST HONDA DEALERSHIP AND WAITING TO HEAR FROM THEM. IT HAS ABOUT 11K MILES ON IT. CAN SEE A SAFETY RECALL ON 2015 HONDA ACCORD WITH SIMILAR SYMPTOMS.

SUNROOF EXPLODED ON 2015 HONDA ACCORD AT 9:30 AM ON 9/19/16 WHILE TRAVELING ON HIGHWAY ONE MILE BEFORE EXITING. SOUNDED AS IF A SEMI TIRE EXPLODED NEAR BY. IT WAS NOT AN IMPACT BREAK. IT EXPLODED OUTWARD NOT INWARD. THERE WERE NO VEHICLES CLOSE ENOUGH TO SHOOT A ROCK AND IT WOULD HAVE HIT WINDSHIELD. I NOW HAVE ON MY ONCE PERFECT UNBLEMISHED CAR SCRATCHES ON TOP AND ON TRUNK. VEHICLE IS 1.5 YEARS OLD, 18,000 MILES AND HONDA HAS INFORMED ME THEY WILL NOT COVER UNDER THE WARRANTY DESPITE THAT IT IS OBVIOUSLY A KNOWN DEFECT. I HAVE IMAGES ON PHONE BUT HAVING A HARD TIME ATTACHING.

TL* THE CONTACT OWNS A 2015 HONDA ACCORD. WHILE ATTEMPTING TO PARALLEL PARK THE VEHICLE, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO OPERATE THE VEHICLE. THE DEALER STATED THAT THE ELECTRIC POWER STEERING MOTOR OVERHEATED AND CAUSED THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

WHEN MAKING A LANE CHANGE AT A SPEED OF ~60MPH ON THE HIGHWAY. THE CAR LOST CONTROL AND JERKED TOWARDS THE LEFT. IT ZIGZAGGED BETWEEN THE LEFT AND MIDDLE LANE AND HIT ANOTHER VEHICLE TWICE. ALTHOUGH DAMAGE TO OUR HONDA ACCORD WAS MAINLY COSMETIC, THE ENGINE WAS DEAD BEFORE/AFTER THE COLLISION. THE ACCIDENT OCCURRED IN NEW BRIGHTON, MN, AND THE LAW ENFORCEMENT CASE # IS 16507355. WE'VE REPORTED THIS ISSUE TO AMERICAN HONDA (CASE NUMBER 04824446) ON JULY 11TH, 2016, BUT DIDN'T RECEIVE PROPER ATTENTION. AFTER A SIMPLE CHECK AND TEST DRIVE, THEY CLAIMED THERE WAS NO ISSUE/DEFECT WITH THE VEHICLE. CONTACTED AMERICAN HONDA SEVERAL TIMES BUT HAVEN'T RECEIVE ANY FOLLOW-UP YET.