2015 HONDA ACCORD HYBRID Complaints

I HAD PURCHASED BRAND NEW ACCORD HYBRID 2015 IN DECEMBER 2015 AND IN JANUARY 2018 CAR BATTERY IS DRAINED FULLY DUE TO UNKNOWN REASON. LAST NIGHT , IN -5F TEMPERATURE MY CAR BROKE ON THE ROAD AND I HAVE SEEN WORST IN MY LIFE DUE TO CAR ISSUE ON THE ROAD. I WOULD APPRECIATE , IF YOU LOOK INTO THE QUALITY OF BATTERY ISSUE BEING PLACED IN CAR FROM HONDA AND VARIOUS DEALERS AS IT SOUNDS SKETCHY TO ME. EVEN IF I DROVE 45K MILES BATTERY SHOULD LAST LONGER ON NEWER CAR COMPARE OLDER CARS. I WOULD APPRECIATE , IF YOU CAN LOOK INTO IT MORE CLOSELY.

TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE AND THEN THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HONDA SUPERSTORE OF LISLE (4475 LINCOLN AVE, LISLE, IL 60532, (630) 852-7200) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I HAVE HAD 3 OF 4 TIRES FAIL (BLOW OUT) WITH LESS THAN 20,000 MILES ON THE CAR. THE FIRS WAS LESS THAN 10,000, SECOND I BELIEVE AROUND 14,000 THEN THE THIRD AT 19,000. VEHICLE WAS IN MOTION.

VEHICLE STALLED WHILE DRIVING ON A HIGHWAY WITH POWER SYSTEM FAILURE WARNING. I COULD NOT ACCELERATE THE CAR. I HAD TO TAKE THE EXIT SINCE I WAS LUCKILY IN THE RIGHT LANE AND CLOSE TO THE EXIT. CAR WAS RUNNING ON BATTERY ONLY AT AROUND 30 MPH. I PULLED OUT IN THE PARKING LOT, TURNED OFF POWER AND TURNED BACK ON AND WAS ABLE TO REACH HOME. I TOOK THE CAR TO THE DEALER, THEY COULD NOT DIAGNOSE THE ISSUE RIGHT AWAY AND ASKED ME TO LEAVE THE CARDIE TO DRIVABILITY ISSUE. THEY CALLED US BACK AFTER 2 DAYS AND TOLD US THAT THEY UPDATED THE SOFTWARE. I DO NOT FEEL SAFE DRIVING THIS CAR. PLEASE TAKE NECESSARY ACTION IMMEDIATELY.

DUE TO HONDA USING SOY BASED WIRING, RODENTS CHEWED THROUGH THE WIRING IN OUR ENGINE AREA AND IN THE UNDERSIDE OF OUR HOOD AREA. REQUIRED REPAIR OF OVER $3000 AT FOLSOM LAKE HONDA. HONDA KNOWS THIS IS A PROBLEM... WHY NO RECALL? THEY SHOULD PAY FOR REPAIRS. THEY ARE SELLING RODENT PROOF TAPE AT DEALER OR SUGGEST PUTTING DRYER SHEETS IN OUR ENGINE AREA??!,, I BELIEVE CLASS ACTION SUIT HAS BEGUN IN CALIFORNIA. WE WOULD LIKE TO BE INVOLVED.

I WAS DRIVING TO WORK AT APPROXIMATELY 6:45AM ON FRIDAY, 10/14/2016. I WAS TRAVELING ON AT APPROXIMATELY 70 MPH ON I95 NORTH IN LIGHT TRAFFIC. WEATHER CONDITIONS WERE IDEAL. AFTER DRIVING FOR APPROXIMATELY 15 MINUTES, I HEAD A DEAFENING AND STARTLING EXPLOSION; THE NOISE WAS SIMILAR TO THAT OF A LOUD SHOTGUN BLAST. I SWERVED TO THE RIGHT - I WAS LUCKY TRAFFIC WAS LIGHT. I LOOKED AROUND BUT TRAFFIC WAS PROCEEDING NORMALLY. MY FIRST THOUGHT WAS OF A TRUCK TIRE EXPLODING BUT I SAW NO TRUCKS. I THEN CONSIDERED SOMEONE MAY BE DISCHARGING A WEAPON. FINALLY, I HEARD NOISE OF THE WIND ABOVE MY HEAD AND PULLED OFF AT THE CLOSEST REST AREA. ONCE I STOPPED SHAKING, I INSPECTED THE ROOF OF THE CAR AND SAW THE SHATTERED GLASS. I CALLED MY HUSBAND THEN MY SUPERVISOR. FINALLY, I DROVE TO THE DEALERSHIP AND REPORTED THE ISSUE. THE CUSTOMER SERVICE AGENT TOLD ME THEY WOULD HAVE TO CONTACT HONDA TO REPORT THE EVENT. THEY INITIALLY TOLD ME THAT RENTING A VEHICLE WOULD BE $33 PER DAY. AFTER THE SERVICE MANAGER ARRIVED AND THE CUSTOMER SERVICE REP SPOKE TO HIM, HE AUTHORIZED A RENTAL AT NO COST. AFTER SEVERAL HOURS, I WAS ASSIGNED A RENTAL VEHICLE AND I DROVE HOME. THE CSA CALLED ME AND REPORTED THAT THE DEALERSHIP HAD FOUND EVIDENCE OF SOMETHING STRIKING THE FRONT OF THE CAR, BOUNCING ONTO AND SHATTERING THE SUNROOF, THEN DENTING THE TRUCK OF THE CAR. FROM A DYNAMIC PERSPECTIVE, I DO NOT BELIEVE THIS IS POSSIBLE PLUS THE ONLY NOISE OF WHICH I WAS AWARE WAS FROM OVERHEAD. ALSO, GRANTED IT HAS BEEN ONLY FOUR DAYS, BUT I AM VERY SKITTISH ABOUT DRIVING. I HAVE LOST ALL CONFIDENCE. *TR

PULLING OUT OF A SHOPPING PLAZA ONTO THE HIGHWAY, DRIVING ABOUT 20MPH AT FIRST, THE REAR OF THE CAR STARTED SHAKING MILDLY. WITHIN A FEW SECONDS THE CAR STARTED SHAKING EXCESSIVELY, VIBRATING VERY LOUDLY. I THOUGHT I HAD 2 FLAT TIRES BUT THEN THE INDICATOR LIGHTS CAME ON...THE CHECK ENGINE SYMBOL AND THE "POWER SYSTEM PROBLEM" I IMMEDIATELY PULLED OVER AND CHECKED THE VEHICLE ALL OF THE TIRES WERE OK. I SAT FOR A FEW MINUTES LETTING IT COOL DOWN STARTED THE VEHICLE AND ALL OF THE DISPLAY WARNINGS WERE OFF I TURNED OFF THE "ECON" OPTION AND PUSHED THE "EV" (ELECTRIC VEHICLE) BUTTON HOPING IF THE PROBLEM WAS RELATED TO THAT, THOSE OPTIONS WOULD NOW BE DISABLED I VERY SLOWLY DROVE IT HOME (ABOUT 2 MILES). DRIVING ABOUT 55MPH ON THE HIGHWAY THE EXACT SAME HAPPENED AS ABOVE EXCEPT THIS TIME THE CAR SLOWED DOWN ALMOST IMMEDIATELY AND THE STEERING WHEEL GOT VERY LOOSE I PULLED INTO THE MEDIAN THE RUMBLING IS VERY CONCERNING IT IS SO AGGRESSIVE THAT IT SOUNDS LIKE THE CAR IS FALLING APART. IT SEEMS LIKE THE ENGINE IS ALL MESSED UP. I'M NOT SURE IF THE OPTIONS I CHECKED ARE CORRECT, THE OPTIONS TO CHECK FOR THE PROBLEMS IT MIGHT INCLUDE SOMETHING I DIDN'T CHECK MARK OR I MIGHT HAVE CHECK MARKED SOMETHING UNRELATED. I JUST DID MY BEST TO GUESS. I DON'T KNOW A LOT ABOUT CARS SO MAYBE YOU COULD VERIFY THAT THE INFORMATION PROBLEM AREAS ARE CORRECT. THANK YOU PLEASE ADVISE THE EXACT SAME THING HAPPENED. *TR

TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING AT 65 MPH, THE VEHICLE INADVERTENTLY ENTERED FAIL SAFE MODE, WHICH CAUSED THE ENGINE TO STALL AND THE VEHICLE TO ENTER BATTERY MODE. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER AND SHUT OFF THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER UPDATED THE SOFTWARE PATCH; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS UNABLE TO START THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

PROBLEM USUALLY OCCURS DURING THE DAY AND WHEN THE WEATHER IS HOT. POWER SYSTEM PROBLEM DISPLAY COMES ON AND ENGINE SERVICE LIGHT AS WELL. TURNING THE CAR OFF AND ON HELPS BUT THE ENGINE LIGHT STAYS ON FOR ANOTHER 24 HRS OR SO BEFORE TURNING OFF. THE CAR FELT LIKE IT LOSE GAS ENGINE POWER AND OPERATES ELECTRIC ONLY. I WAS GOING 65MPH ON THE FREEWAY, AND WHEN I TRY TO STEP ON THE GAS PEDDEL, I CAN MAINTAIN THAT SPEED AS LONG AS THE BATTERY HAD ENOUGH POWER BUT THE GAS ENGINE WILL NOT KICK ON. IT WAS NOT A PLEASANT EXPERIENCE AS I WAS DRIVING ON THE LEFT LANE AND WAS QUICKLY TRYING TO MOVE OVER TO THE RIGHT ON A FREEWAY WITHOUT SHOULDERS. LUCKILY I WAS ABLE TO MAKE IT TO THE NEXT NEAREST EXIT, HALF A MILE AWAY. HAD THE ERROR MSG APPEAR 4 TIMES IN 2 WEEKS. TOOK THE CAR TO THE DEALER 3 TIMES WITHIN THAT TIME FRAME. MY FIRST VISIT, THEY DIDNT SEE ANYTHING WRONG, NO DTC CODES, NO CHECK ENGINE LIGHT. SECOND VISIT, I TOLD THEM ABOUT THE SOFTWARE UPDATE I SAW ON THIS SITE. THEY APPLIED PATCH TSB 15-057 HV CELL VOLTAGE SENSOR (CVS) SOFTWARE UPDATE, TOOK THE CAR HOME, WHEN TO WORK LATER IN THE AFTERNOON, AND POWER SYSTEM PROBLEM MESSAGE CAME ON AGAIN. THIRD VISIT, NO DASHBOARD LIGHTS STAYED ON ONCE AGAIN, TOLD THEM ABOUT HOW IT WAS MY 3RD VISIT IN 2 WEEKS. TECH DROVE THE CAR FOR 10 MILES, POWER SYSTEM PROBLEM POPS UP. FOUND DTCS CODES FINALLY. CODE P108 - GENERATOR MOTOR INVERTERS, AND CODE 0562 - GENERATOR MOTOR CONTROL MODULE SYSTEM LOW VOLTAGE. TECH PERFORMED TROUBLESHOOTING FOR P108C AND REAPPLIED PATCH, I GUESS IT DIDNT GO THRU THE FIRST TIME? DROVE IT FOR ANOTHER 10 MILES AND FOUND NO ERRORS THIS TIME. IT HAS BEEN 5 DAYS SINCE MY LAST VISIT AND I HAVE NOT HAD THE ISSUE SINCE. ALSO TO NOTE, IT HAS NOT BEEN AS HOT HERE IN THE NORTHEAST THE LAST FEW DAYS. HIGHS IN THE 70S COMPARE TO 80S-90S WHEN I BEGAN HAVING THIS ISSUE.

WHILE DRIVING MY HONDA ACCORD 2015 ON INTERSTATE 75 IN THE LEFT LANE, THE DASHBOARD DISPLAYED A WARNING THAT THERE WAS A POWER SYSTEM FAILURE, THE ENGINE LIGHT CAME ON. THE VEHICLE IMMEDIATELY LOST ALL POWER. THE DASHBOARD DISPLAY WAS STILL LIT AND THE RADIO CONTINUED TO PLAY. THERE WAS NO RESISTANCE WITH THE GAS PEDAL AND THE CAR COULD ONLY COAST. I CHECKED TRAFFIC AND CHANGED LANES TO THE FAR RIGHT EMERGENCY PULL OFF. I TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER SYSTEM FAILURE WARNING WAS GONE BUT THEN A BRAKE SYSTEM WARNING CAME ON. THE CAR DID TRAVEL FOWARD WITH GAS PEDAL AND THE BRAKE SEEMED TO WORK SO I STAYED IN EMERGENCY LANE AND PROCEEDED TO CLOSET EXIT OFF I75. I WENT TO AUTO ZONE BUT THEY COULD NOT ASSIST ME. WHEN THE CAR WAS RESTARTED ALL THE WARNINGS WERE CLEAR. I TOOK IT THE A HONDA DEALER AND ASK FOR A DIAGNOSTIC. HONDA SERVICE PERSON SAID THAT IF I WAS DRIVING WITH BOTH FEET (ONE ON GAS AND ONE ON BRAKE) THAT LOSS OF POWER. I WAS NOT DRIVING WITH BOTH FEET, SO I ASKED HIM TO RUN A DIAGNOSTICS SO I FELT SAFE ENOUGH TO DRIVE HOME. THE DIAGNOSTICS REVEALED THAT THE COMPUTER NEEDED AN UPDATE THAT WAS PERFORMED BY SERVICE. I READ THE PAPERWORK ON THE DIAGNOSITCS AND THERE WAS A STATEMENT THAT DESCRIBED MY INCIDENT COMPLETELY WITH SUDDEN LOSS OF POWER. MY CAR IS NOT ON A RECALL LIST. HONDA SEEMED TO KNOW EXACTLY WHAT TO FIX, BUT I WAS NEVER NOTIFIED THAT MY CAR NEEDED AN UPDATE RESULTING IN POWER SYSTEM FAILURE. WHY WAS THIS INFORMATION NOT COMMUNICATED TO THE OWNERS OF THESE CARS? FOR A BRAND NEW CAR TO BE ABLE TO DISPLAY ALL KINDS OF INFORMATION (IE, OIL LIFE, RANGE OF MILES, TIME FOR SERVICE) WHY CAN NOT THE CAR DISPLAY THAT ITS COMPUTER NEEDS AN UPDATE AND TO TAKE IN FOR SERVICE? THERE WAS NO INJURY THANKFULLY, BUT EASILY THIS COULD HAVE HAPPEN, I WAS JUST LUCKY THAT I WAS ABLE TO COAST OVER TO THE EMERGENCY LANE AND WAS NOT GOING UPHILL.