2015 HONDA CIVIC Complaints

RE. 2015 HONDA CIVIC-EX (VIN #: [XXX]) DEAR SIR, OUR REFERENCED CAR HAS HAD NUMEROUS DEFECTS AND DEFICIENCIES AND IS CURRENTLY INOPERABLE. WHILE WE'VE HAD TO REPAIR THE CAR ON NUMEROUS OCCASIONS WITHIN THE PAST COUPLE OF YEARS, WHAT HAS OCCURRED WITHIN THE PAST 6 MONTHS HAS BEEN NOTHING SHORT OF A NIGHTMARE EXPERIENCE; STARTING IN FEBRUARY AND CONTINUING TO THE PRESENT DAY. THERE IS SOMETHING STRUCTURALLY WRONG WITH THE HONDA CIVIC AS THERE APPEARS TO BE OEM SYSTEMS AND COMPONENTS RELATED DEFECTS AND MALFUNCTIONS THAT ARE UNUSUAL, ANOMALOUS AND TOTALLY ABNORMAL. IN ONE INSTANCE, THE CAR BECAME VERY ERRATIC AND WAS SHAKING AND AERODYNAMICALLY UNSTABLE AND IT ALMOST LOST CONTROL, AS THE STEERING COLUMN BECAME VERY RIGID/STIFF AND WAS NOT ABLE TO INITIALLY ROTATE/TORQUE THE STEERING WHEEL TO NEGOTIATE CERTAIN CORNER TURNS. NUMEROUS DASHBOARD LIGHTS FLASHED SIMULTANEOUSLY INCLUDING, BUT NOT LIMITED TO, CHECK ENGINE SIGN, VSA, TPMS, HSAS, POWER STEERING MALFUNCTION, EXCLAMATION SIGN, ETC. WE'VE REPLACED THE ALTERNATOR II) REPLACED THE BATTERY FIVE TIMES; AND III) CONDUCTED THE REQUISITE ALIGNMENT ADJUSTMENTS AND TIRE PRESSURE AND ROTATION APPLICATIONS AND OTHER RELATED REPAIRS, ETC. NONE OF THE ABOVE REPAIRS FIXED THE ROOT CAUSES OF THE PROBLEM. WE'RE NOT ABLE TO OPEN THE CAR DOORS AT THE PRESENT TIME AS THE VEHICLE IS NOT IN AN OPERATIONAL MODE. THIS CAR IS POTENTIALLY A "LEMON" AND FRANKLY WHATEVER TURNS-OUT TO BE THE ROOT CAUSE OF THE PROBLEM(S), THIS MODEL VEHICLE SHOULD BE A CANDIDATE FOR A RECALL. PLEASE DO THE RIGHT THING AND TAKE THE NECESSARY CORRECTIVE ACTIONS TO HAVE HONDA SATISFACTORILY RESOLVE THIS MATTER ASAP AND WE REQUEST NHTSA TO REPORT THIS INCIDENT SO THAT IT DOESN'T HAPPEN TO ANOTHER DRIVER AS THIS IS A SAFETY ISSUE. THANK YOU FOR YOUR PROMPT AND PROFESSIONAL COOPERATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 77 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT VEERED TO SHOULDER OF THE ROADWAY AND THE FRONT WHEEL SEIZED. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS SLOWLY DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE THEN WAS TOWED TO BOB HOWARD HONDA (13201 N KELLEY AVE, OKLAHOMA CITY, OK 73131) AND IT WAS CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 66,084.

WHILE DRIVING ON THE HIGHWAY AT 70MPH, THE ENGINE RPM RAPIDLY INCREASED WITH NO ACCELERATION. THE DRIVER WAS ABLE TO CROSS 4 LANES AND GET TO THE SHOULDER SAFELY. MULTIPLE WARNING LIGHTS CAME ON TO INCLUDE: CHECK ENGINE, CHECK TRANSMISSION, POWER STEERING, HILL START, AND TPMS. THE CAR WOULD NOT SHIFT GEARS OTHER THAN PARK OR NEUTRAL. THE ENGINE WOULD RESPOND NORMALLY WHEN THE PEDAL WAS PRESSED BUT WAS NOT ENGAGED BY THE DRIVE TRAIN. THE CAR WAS TOWED TO A HONDA DEALER THAT FOUND THE TRANSMISSION DRIVE PULLEY HAD BROKEN REQUIRING A TOTALLY NEW TRANSMISSION. NHTSA RECALL NUMBER 15V574000 WAS REFERENCED BUT HONDA WOULD NOT ACCEPT IT FOR COVERAGE OR AS A CAUSAL ISSUE. SERVICE DEPARTMENT MEMBERS AT THE DEALER ADMITTED THAT THAT RECALLED ISSUE WAS AT FAULT FOR WHAT HAPPENED TO THE VEHICLE. HONDA RECALL STILL REFUSED THAT THE CAR WAS NOT AFFECTED BY THE ISSUE LISTED IN 15V574000 AS IT WAS NOT TIED TO THE VIN IN THE HONDA DATABASE. CAR INDICATIONS AND MAINTENANCE REPORTS LIST THE SAME INDICATIONS AND PROBLEMS LISTED IN THE RECALL.

FULL TRANSMISSION FAILURE. VEHICLE WAS TRAVELLING ON THE HIGHWAY AT APPROXIMATELY 70 MILES PER HOUR WHEN THE VEHICLE LOST TRACTION AND THE ENGINE REVVED TO THE REDLINE. NEARLY ALL WARNING LIGHTS ILLUMINATED ON THE DASH. DRIVER MADE HIS WAY TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. UPON RESTARTING THE VEHICLE, THE TRANSMISSION REFUSED TO TO SHIFT INTO DRIVE. VEHICLE WAS TOWED TO A LOCAL HONDA DEALER AND DIAGNOSED WITH TRANSMISSION FAILURE. $3500. VEHICLE HAS 75,000 MILES AND IS EQUIPPED WITH THE AUTOMATIC TRANSMISSION.

CAR STOPPED PROPELLING FORWARD AS IF TRANSMISSION SUDDENLY WENT OUT WHILE I WAS DRIVING ON INTERSTATE 29 JUST BEFORE THE ON RAMP TO INTERSTATE 80 AT STEADY SPEED (NOT SPEEDING, NOT ACCELERATING...JUST WENT OUT AS I WAS DRIVING). NO CLUNKS, JOLTS, LOUD NOISES...THE ABILITY TO ACCELERATE WAS JUST GONE. COASTED TO THE SIDE OF THE ROAD. NO GEARS WOULD ENGAGE WHEN I TRIED TO PUT IT IN GEAR. THE HANDLE MOVED, BUT ENGAGED WITH NOTHING. TRANSMISSION FLUID HAD BEEN CHANGED IN JUNE 2020. THIS HAPPENED ON SEPT 28, 2020. LIGHT NOISE AT PARKING LOT BEFORE THAT ON ACCELERATION. I STOPPED AND LOOKED AT IT, BUT NOTHING OBVIOUS. IT WAS DANGEROUS IN THAT THERE WAS NOTHING I COULD DO EXCEPT COAST OFF TO THE SIDE OF THE ROAD. THERE WAS CONSTRUCTION THERE, BUT FORTUNATELY I COULD PULL OVER BEFORE THE ACTUAL ON RAMP, BUT THAT PARTICULAR CURVE IS DANGEROUS BECAUSE IT'S VERY BUSY WHERE TWO INTERSTATES CROSS SO I WAS STALLED IN A BAD PLACE. DON'T KNOW THE PARTS OR INVOICES YET. (THIS BOX IS SO SMALL I CAN'T SEE THE WHOLE PARAGRAPH. I CAN ONLY SEE TWO LINES AT A TIME.)

THE STEERING WHEEL ON MY 2015 HONDA CIVIC IS DEFECTIVE. THE STEERING WHEEL IS DISINTEGRATING MAKING THE HAND GRIP ON THE WHEEL UNSAFE. THIS ISSUE HAS BEEN KNOWN BY HONDA CORP FOR YEARS AND THEY REFUSE TO REPLACE THIS UNSAFE STEERING WHEEL DUE TO VEHICLE WARRANTY HAS EXPIRED. HOWEVER THEY DID NOT STATE THAT THE STEERING WHEEL IS OPERATION IS SAFE. HONDA STATED THEY WOULD ONLY REPLACE IF THE NHTSA DIRECTED A RECALL FOR REPLACEMENT. I HAVE SEEN NUMEROUS 9TH GENERATION HONDA CIVIC'S WITH THIS SAME ISSUE. MY GRANDSON'S CAR IS A 2013 CIVIC WITH THE SAME ISSUE DISINTEGRATION AND GUMMY STICKY STEERING WHEEL. WHY WOULD THIS BE CONSIDERED A SAFE OPERATION OF A MOTOR VEHICLE? A SEARCH ONLINE WILL SHOW A NUMBER OF CIVIC OWNERS HAVE REPLACED THIS MODEL STEERING WHEEL AT THEIR OWN COST. I HAVE OWNED A NUMBER OF HONDA'S TO INCLUDE CIVIC, PILOT, ACURA TL, ACCORDS AND I HAVE NEVER HAD THIS PROBLEM BEFORE. IT SHOULD BE A RECALL ISSUE FOR ALL 9TH GENERATION HONDA CIVIC'S, ESPECIALLY WITH YOUNG PEOPLE PURCHASING THIS AFFORDABLE CAR.

TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT AFTER STOPPING AND ATTEMPTING TO MOVE OFF, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SERRA HONDA O'FALLON (1268 CENTRAL PARK DR, O'FALLON, IL 62269) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE AND THE RETURNED THE VEHICLE TO THE CONTACT EACH TIME. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT NHTSA CAMPAIGN NUMBER :15V574000 (POWER TRAIN) WAS LINKED TO HER FAILURE. THE MECHANIC THEN REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2015 HONDA EX WITH 55,000 MILES WHEN I START THE CAR AND BEGIN TO DRIVE WHEN I HIT THE BRAKES THE RIGHT FRONT OF MY CAR MAKES A LOUD CLUNKING NOISE I HAVE BEEN TOLD THIS IS MY HALF SHAFT MAKING THE NOISE EVERYDAY WHEN I AM PULLING OUT OF MY DRIVEWAY AND THE FIRST TIME I USE MY BRAKES THIS NOISE OCCURS AND AFTER I PARK MY CAR FOR ANY PERIOD OF TIME FIRST TIME I HIT MY BRAKES WHEN LEAVING THE NOISE IS THERE IT GOES AWAY AFTER THAT WHEN I AM DRIVING BUT ALWAYS COMES BACK AFTER BEING PARKED HIT THE BRAKES AND LOUD CLUNKING NOISE ALWAYS IS THERE LOUD ENOUGH FOR ME AND THE PEOPLE IN THE CAR TO CLEARLY HEAR IT

TAFETTA WHITE HONDA CIVIC SI PAINT PEELING AROUND BACK WINDOW FOR THE 2ND TIME WITHIN 1 YEAR.

I HAVE 89000 MILES ON THIS VEHICLE OVER THE PAST 12 MONTHS MY JUNE CONSUMPTION HAS DECREASED 12-25 MILES PER GALLON. UNDER SIMILAR DRIVING CONDITIONS MY MILEAGE DROPPED FROM AVG OF 50MPG TO 42 MPG. HONDA DEALER INFORMED ME THAT THEY DO NOT KNOW WHAT CAUSES THE PROBLEM DRIVING CONDITIONS ARE DAILY 8-10 STOP & GO AND HIGHWAY DRIVING AT SNAGGED OF 45 MPG