2014 HONDA CIVIC Complaints

FROM PURCHASE DATE 10-24-14 THRU TODAY, WHEN VEHICLE BEGINS TO ACCELERATE FROM A DEAD STOP, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS BEFORE ACCELERATION RESUMES. THIS ONLY HAPPENS WHEN TURNING LEFT OR RIGHT, NEVER STRAIGHT FORWARD. THESE EPISODES HAPPEN 3-5 TIMES PER WEEK. THE HONDA TRANSMISSION IS THE "CVT/ DRIVE BY WIRE SYSTEM". I DRIVE @ 20 MILES PER DAY. IT HAS BEEN EVALUATED 3 TIMES AT THE DEALERSHIP HERE IN LONGMONT, COLORADO AND THEY HAVE NOT FOUND A PROBLEM SAYING EVERYTHING IS OK. THIS PROBLEM IS NOT OK FOR A NEW CAR AND IS A SAFETY ISSUE. *TR

I HAVE CURRENTLY LODGED MORE THAN SIX COMPLAINTS WITH THIS AGENCY IN REGARD TO A 2014 HONDA CIVIC I PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE VEHICLE CONTINUES TO EXPERIENCE THE SAME ISSUES ON A DAILY BASIS. THIS INCLUDES STALLING, TRANSMISSION SLIPPING, JERKING AND AN OVERALL ROUGH RIDE. THE DEALERSHIP WAS SERVED ON FEBRUARY 3, 2015 WITH A CERTIFIED LETTER MAKING A WRITTEN DEMAND UNDER THE ARKANSAS NEW MOTOR VEHICLE QUALITY ASSURANCE ACT (ACT 297 OF 1993) TO PROVIDE COMPENSATION UNDER SAID LAW. HONDA AMERICA WAS ALSO SERVED WITH THE SAME LETTER. THE DEALERSHIP AND HONDA AMERICA HAVE HAD AMPLE TIME TO CORRECT THIS SITUATION BUT HAVE DONE NOTHING TO DATE. BOTH ENTITIES HAVE PLACED ME AND MY FAMILY IN JEOPARDY BY CHOOSING TO ANSWER MY REQUEST FOR A SAFE VEHICLE. MY ATTORNEY, WHO DREW UP THE LETTER, STATED THE CAR FALLS UNDER THE "LEMON LAW" AND I'M CURRENTLY DRIVING "HALF A VEHICLE." *TR

AS MY HUSBAND WAS TURNING A CORNER, THE CLUTCH DROPPED, AND THE SERVICE CENTER REPORTED THAT THE CLUTCH FIBERS ARE TORN UP. COST OF REPAIR = $1700. WE HAVE BEEN LIFELONG MANUAL TRANSMISSION DRIVERS. WE DO NOT MISUSE VEHICLES, AND THE CLUTCH GOING OUT SO SOON FOR US IN PARTICULAR IS INDICATIVE OF A MANUFACTURING PROBLEM RATHER THAN OPERATOR ERROR. *TR

AIR PRESSURE ON MY FRONT PASSENGER TIRE HAS BEEN LOW SINCE A MONTH INTO THE PURCHASE OF THIS CAR. THE ALERT ONLY WENT OFF ONCE, BUT WHEN I GOT THE TIRES REFILLED, THE TIRE STILL SEEMED FLAT. I JUST LET IT BE BECAUSE NO FURTHER ALERTS CAME ON. BUT I WAS IN AN ACCIDENT AND SLIPPED ON SNOW THE OTHER DAY AND HIT A CURB, WHICH DEPLOYED MY AIRBAGS. I DO NOT THINK THAT IF THIS TIRE WAS DEFECTIVE I WOULD HAVE GOTTEN INTO THIS ACCIDENT. I WAS GOING AROUND 10MPH, AS I WAS PULLING OUT OF A PARKING LOT. *TR

I WAS PARKING MY CAR ON AN UPWARD INCLINE AND TURNING LEFT INTO A PARKING SPACE WHEN I SUDDENLY HAD NO CONTROL OVER THE CAR AND IT JUST KEPT LURCHING/MOVING FORWARD. THE CAR STOPPED ONLY BECAUSE THE FRONT WHEELS WENT UP AND OVER A CONCRETE CURB.,,,THERE WAS A LINK FENCE AND THEN A DEEP EMBANKMENT BEYOND I WAS ABLE TO TURN THE ENGINE OFF AND THEN BACK UP OVER THE CURB TO PARK THE CAR I DO NOT FEEL THIS CAR IS SAFE TO DRIVE. IT IS PRESENTLY AT A HONDA DEALER WHO SAY THERE IS NOTHING WRONG WITH THE CAR THERE IS ALSO A PROBLEM WITH THE TIRE PRESSURE WARNING COMING ON AND WHEN CHECKED THERE IS NOTHING WRONG WITH THE TIRE PRESSURE BUT THE WARNING LIGHT WILL NOT GO OFF. *TR

THIS IS THE SEVENTH (7) COMPLAINT I HAVE FILED IN REGARD TO A NEW HONDA CIVIC I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS ALSO BEEN TAKEN TO THE DEALERSHIP SEVEN TIMES WITH NO RESOLUTION. I AM STILL BEING FORCED TO DRIVE A VEHICLE WHICH IS NOT SAFE. AT APPROXIMATELY 1:45 P.M. MY HUSBAND PICKED ME UP FROM WORK FOR LUNCH. AS WE WERE DRIVING DOWN THE RODE, WE FELT A "SLIPPING" MOVEMENT AND THE CAR BEGAN TO STALL OUT. FOLLOWING THIS WAS A SERIES OF SMALL JERKING MOVEMENTS AS WE CONTINUED TO DRIVE. A WEEK AGO MY ATTORNEY FILED LEGAL DOCUMENTS UNDER THE ARKANSAS AUTO LEMON LAW AGAINST HONDA AMERICA. THE VEHICLE HAS MET ALL REQUIREMENTS UNDER THIS LAW. I AM HOPING NHTSA WILL TAKE MY COMPLAINTS SERIOUSLY AND MONITOR HONDA AMERICA'S ACTIONS TOWARDS CONSUMERS AND THE VEHICLES THAT ARE BEING SOLD WHICH HAVE SAFETY ISSUES. *TR

MY CAR IS 2014 HONDA CIVIC EX-L NAVI WITH PUSHBUTTON ENGINE START/STOP. I WAS APPROACHING AN INCIDENT ON THE HIGHWAY AND HAD SLOWED DOWN TO ABOUT 30 MPH. I THOUGHT I SHOULD ACTIVATE THE 4-WAY FLASHERS AS A WARNING TO OTHER DRIVERS. WHEN I PUSHED THE BUTTON, I PUSHED THE START/STOP BUTTON BY MISTAKE AND SHUT OFF THE ENGINE. THE START/STOP BUTTON IS JUST BEHIND THE STEERING WHEEL, AND THE FLASHER BUTTON IS ABOUT SIX INCHES TO THE LOWER RIGHT OF THE START/STOP BUTTON. OF COURSE WHEN THE ENGINE STOPPED I LOST POWER STEERING AND POWER BRAKE BOOST. IT WAS REALLY HARD TO CONTROL THE VEHICLE AT THAT POINT. THANKFULLY TRAFFIC WAS LIGHT. THE STEERING WHEEL WAS TURNED SLIGHTLY TO THE LEFT AND I CONTINUED TO COAST SLIGHTLY LEFT. I ORDER TO RESTART THE ENGINE, I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND PUSH LIGHTLY ON THE BRAKE PEDAL. THIS IS A DIFFICULT SEQUENCE TO PERFORM WHEN ONE'S VEHICLE IS DEAD AND COASTING WITH MINIMAL CONTROL. BY THE TIME I RESTARTED THE ENGINE AND REGAINED CONTROL I WAS APPROACHING THE JERSEY BARRIERS IN THE CENTER OF THE HIGHWAY AND WAS BEING PASSED BY THE VEHICLES BEHIND ME. THE START/STOP BUTTON IS REAL EASY TO OPERATE. IT DOES NOT HAVE TO BE FULLY DEPRESSED, JUST A SLIGHT TOUCH WILL ACTIVATE IT. MORE FORCE IS REQUIRED TO OPERATE THE FLASHER BUTTON THAN THE START/STOP BUTTON. PLUS, THE START/STOP BUTTON PROTRUDES FROM THE SURFACE OF THE DASH AND CAN BE EASILY PRESSED BY ACCIDENT. THE START/STOP SHOULD BE RECESSED INSIDE A SHROUD AND ACTIVATION SHOULD REQUIRE A FULL DEPRESSION AND BE HELD FOR AT LEAST TWO SECONDS. AND IDEALLY THE FLASHER BUTTON SHOULD BE RELOCATED TO THE TOP CENTER OF THE DASHBOARD. THE EVENT DATE AND MILEAGE ARE APPROXIMATE. *TR

TIRE PRESSURE MONITORING LIGHT COMES ON EVERY COUPLE OF MONTHS. CHECKED TIRES AND PRESSURE EVERYTHING IS OK HAVE TO RESET., THEN IS OK FOR AWHILE THIS IS VERY ANNOYING HAVE TO PULL OVER TO CHECK EVER TIME.THIS CAN BE UNSAFE AT TIMES. HONDA CALLS IT TPMS LIGHT. *TR

THIS CAR HAS HAD A CONTINUAL PROBLEM WITH THE TIRE PRESSURE SENSOR MECHANISM AND HAS BEEN SERVICED THREE TIMES WITHOUT ANY SUCCESS. AND WHEN THE BRAND NEW TIRE BLEW OUT THE SENSOR FAILED. ALSO THE POWER TRAIN IS BAD, THE CAR DRIVES SLUGGISH AND LOSES POWER DURING TURNS AND ALSO IN JUST REGULAR DRIVING .. I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR

ON DECEMBER 20 AT APPROXIMATELY 1:30 P.M., MY HUSBAND WAS RUNNING AN ERRAND TO THE STORE WHEN THE CAR STALLED OUT WHILE DRIVING ON A TWO-LANE ROAD. THE CAR WAS PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THIS IS MY SIXTH (6) COMPLAINT TO NHTSA. FRANK FLETCHER HONDA TECHNICIANS STATE THEY CANNOT REPLICATE THE ISSUE. I HAVE EXPRESSED TO GENERAL MANAGER RYAN BLAKE THAT I DISAGREE WITH THE FINDINGS AS I DRIVE THE VECHILE EVERY DAY. I HAVE HAD ISSUES WITH THE CAR SINCE I PURCHASED IT. WHILE SUMPATHETIC, MR. BLAKE STATED THERE WAS NOTHING HE OR THE DEALERSHIP COULD DO. AFTER EXPRESSING MY CONCERN FOR THE SAFETY OF MY FAMILY, I HAVE BEEN FORCED TO DRIVE THIS CAR AS IT IS THE FAMILY'S ONLY SOURCE OF TRANSPORTATION. MR. BLAKE, MR. FLETCHER, AND THE DEALERSHIP TECHNICIANS BASICALLY IGNORED MY CONCERNS UNTIL NHTSA WAS CONTACTED. HONDAAMERICA HAS ALSO BECOME INVOLVED BE THERE HAS BEEN NO RESOLUTION. I AM REACHING OUT AND ASKING THAT A RESOLUTION BE REACHED SO I NOT HAVE TO DRIVE WHAT I CONSIDER TO BE AN UNSAFE VEHICLE. I DON'T REALLY LIKE TO TALK ABOUT THIS BUT I HAVE AN INCURABLE LIVER DISEASE AND IT WOULD PUT MY MIND TO REST IF I KNEW I HAVE RELIABLE TRANSPORTATION. *TR