2014 HONDA CIVIC Complaints

ON FRIDAY, DECEMBER 19 AT APPROXIMATELY 2 P.M., MY HUSBAND AND I WERE PULLING OUT OF THE PARKING LOT OUT ONTO A FOUR-LANE ROAD WHEN THE CAR STALLED. OUT. I HAD JUST GOTTEN MY HAIRCUT AND WAS HEADING BACK TO WORK. I PURCHASED THIS AS A NEW CAR FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER. THE TECHNICIANS AND THE DEALERSHIP GENERAL MANAGER [XXX] HAVE STATED THEY CANNOT REPLICATE THE ISSUE. DUE TO THIS, THE DEALERSHIP, [XXX] AND THE DEALERSHIP OWNER [XXX] ARE GIVING ME NO CHOICE OTHER THAN TO DRIVE A VEHICLE I'M AFRAID TO DRIVE. HONDAAMERICA HAS NOW BECOME INVOLVED IN THE SITUATION BUT THERE HAS BEEN NO RESOLUTION. I HAVE A CHILD WHO RIDES IN THIS CAR AND I FEAR FOR HER AND MY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS IS THE SIXTH COMPLAINT I'VE MADE TO NHTSA FOR THE SAME ISSUE. I PURCHASED THE CAR NEW FROM FRANK FLETCHER HONDA AND IT'S BEEN TO THE DEALERSHIP SEVEN TIMES FROM SEPTEMBER THROUGH DECEMBER 2014 WITH NO RESOLUTION. ON SUNDAY DECEMBER 21 THE CAR HAD TWO SEPARATE INCIDENTS WHERE IT STALLED OUT. THE FIRST WAS AT APPROXIMATELY 8:45 A.M. MY HUSBAND WAS DRIVING TO THE NEIGHBORHOOD MARKET TO PICK UP BREAKFAST ITEMS WHEN THE CAR STALLED OUT. THE SECOND INCIDENT OCCURRED WHEN ME AND MY 15-YEAR-OLD WERE DRIVING TO KOHL'S TO DO SOME CHRISTMAS SHOPPING AT APPROXIMATELY 3:30 P.M. IT STALLED OUT AS I WAS TURNING OFF THE MAIN ROAD INTO THE PARKING LOT. THIS UPSET ME, ESPECIALLY SINCE MY CHILD WAS IN THE CAR. I DON'T WANT ANYTHING TO HAPPEN TO HER DUE TO A FLAW IN THE VEHICLE. I HAVE NO CHOICE, HOWEVER, SINCE WE ONLY HAVE ONE VEHICLE. I NEED HELP REACHING A RESOLUTION WITH HONDA AMERICA AND FRANK FLETCHER HONDA. I HAVE A PROBLEM WITH THE CAR EVERY TIME I DRIVE IT. *TR

TELL US WHAT HAPPENED: AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY HUSBAND WAS DRIVING MY 2014 HONDA CIVIC ON DECEMBER 17, 2014 WHEN AT APPROXIMATELY 5:30 P.M. THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. FORTUNATELY, NO ONE WAS HURT. I PURCHASED THIS VEHICLE FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. WE HAVE BROUGHT THE VEHICLE IN SIX TIMES FROM SEPTEMBER THROUGH DECEMBER COMPLAINING OF STALLING, JERKING ISSUES. I LODGED A COMPLAINT WITH HONDA AMERICA. THE DEALERSHIP TECHNICIANS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. AFTER SPEAKING WITH FRANK FLETCHER HONDA, HONDA AMERICA STATED THEY WERE CLOSING OUT THE CASE SINCE THE ISSUE WAS NOT ABLE TO BE REPLICATED. THIS IS THE SECOND TIME THE VEHICLE HAS STALLED OUT ON MY HUSBAND. THIS IS MY SECOND COMPLIANT FILED WITH NHTSA. I AM AFRAID TO DRIVE THE VEHICLE BUT THE DEALERSHIP MANAGED BY [XXX] IS UNWILLING TO DO ANYTHING BECAUSE THE ISSUE CANNOT BE REPLICATED. I HAVE A 15-YEAR-OLD GIRL AND IT SCARES ME WHEN SHE IS RIDING IN THE CAR. THE SEMI-STALLING, JERKING ISSUE OCCURS EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON DECEMBER 6, 2014, MY HUSBAND WAS DRIVING TO PICK UP MY GRANDDAUGHTER. AT APPROXIMATELY 9:05 P.M., THE VEHICLE STALLED OUT AND DIED WHILE MY HUSBAND WAS DRIVING. BEFORE THIS INCIDENT, I HAD TAKEN THE CAR INTO FRANK FLETCHER HONDA IN BENTONVILLE, AR, SIX TIMES FOR STALLING ISSUES. THE DEALERSHIP TECHS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. I LODGED A COMPLAINT WITH HONDA AMERICA AND WAS ASSIGNED CASE MONITOR [XXX] 800-999-1009, EXT. [XXX] (CASE NO[XXX]). APPROXIMATELY THREE DAYS AFTER I LODGED THE COMPLAINT, HONDA AMERICA ADVISED THAT THE VEHICLE WAS DESIGNED AS IT SHOULD BE AND SAW NO REASON TO ASSIST WITH MY CONCERN. I CONTINUE TO HAVE THE ISSUE AND SINCE MY HUSBAND'S EXPERIENCE WITH THE VEHICLE DYING, I HAVE BEEN NERVOUS DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS TRAVELING ABOUT 25 MPH ON SOUTH LAS VEGAS BOULEVARD IN LAS VEGAS, NEVADA, WENT TO ACCELERATE AROUND A CAR AND PUSHED THE GAS PEDAL DOWN TO THE FLOOR TO KICK IT INTO ANOTHER GEAR. THE ENGINE REVVED UP AND THE PEDAL WOULDN'T COME OFF THE FLOOR EVEN WHEN I TRIED TO PRY IT OFF WITH MY FOOT.. THE CAR CONTINUED TO REV UNCONTROLLABLE UNTIL I PUT IT IN NEUTRAL AND SHUT THE CAR OFF AS I TRAVELED DOWN THE ROAD. I PULLED INTO A PARKING LOT. THERE, AT A STOP, I STARTED THE CAR, PUT IT IN NEUTRAL, PUSHED THE GAS PEDAL TO THE FLOOR TO SEE IF IT WOULD DO IT AGAIN AND THE CAR REVVED UP. I LET MY FOOT OFF THE GAS, AND THE CAR CONTINUED TO REV UP WITH THE PEDAL NOT RETURNING BACK TOWARDS ME-STUCK TO THE FLOOR BOARD AGAIN. I HAD TO SHUT IT OFF AGAIN TO RELEASE THE PEDAL AND STOP THE REVVING. *TR

MY DAUGHTER DRIVING FROM HER PLACE GOING TO SCHOOL, APPROXIMATELY 5 MINUTES BACK AND FORTH EVERY REGULAR SCHOOL DAYS. ALL A SUDDEN, BLOW-UP THE FRONT RIGHT TIRES. THE CAR IS ONLY 3 MONTHS OLD. ITS GOOD THING IT NOT HAPPEN IN THE FREEWAYS. DEALER FROM MERCED, CA AND FRESNO, CA INDICATED THAT THE TIRES ARE NOT PART OF WARRANTY AND RECALLS. MY CONCERN ARE: HOW WE KNOW AS CONSUMERS, THE TIRES IS PART OF RECALLS? WHY THE DEALERS OR MANUFACTURES ARE NOT RESPONSIBLE OF THE REIMBURSEMENT NOR THE SAFETY OF THEY ARE SELLING? HOW WE PREVENT THIS TO HAPPEN TO SOMEONE? WE TRIED TO REPLACE THE TIRE THAT GOT BLOWN OUT, BUT WENT TO 4 PLACES INCLUDING DEALER, COSTCO, WALMART AND FIRESTONE STORE, UNFORTUNATELY THEY ARE OUT OF STOCKS. WE END UP REPLACING ALL TIRES. *TR

THERE SEEMS LITTLE TO NO CLEAR COAT ON THE CAR AND SCRATCHES EASILY APPEARS ON PAINT OF CAR. *TR