2014 HONDA CIVIC Complaints

THE HEAD RESTRAINTS ON BOTH THE FRONT DRIVER AND PASSENGER SEATS CANNOT BE ADJUSTED FORWARD AND BACKWARD TO ACCOMMODATE DIFFERENT BODIES. FOR BOTH MY WIFE AND I THE RESTRAINTS PUSHED OUR HEADS FORWARD (NO MATTER HOW ADJUSTED UP OR DOWN) AND DIDN'T ALLOW OUR UPPER BODIES (SHOULDER BLADES, ETC) TO TOUCH THE SEAT. THIS IS VERY UNCOMFORTABLE AND GAVE BOTH OF US BACK AND NECK PAINS. THIS WAS WITH THE SEAT ADJUSTED IN A COMFORTABLE VERTICAL POSITION FOR US. THE HEAD RESTRAINTS PUSH OUR HEADS FORWARD AND CANNOT BE ADJUSTED FORWARD OR BACKWARD, ONLY UP AND DOWN. IN ALL OTHER RESPECTS THE CAR IS EXCELLENT. *TR

I PURCHASED A NEW HONDA CIVIC 2014 ON 6/27/2014. ONE MONTH AND A HALF LATER DURING MY MORNING COMMUTE, EACH TIME I TRIED TO SPEED UP TO 50 MILES/HOUR, I STARTED FEELING SOME JERKINESS. SINCE IT WAS A NEW CAR, I WAS NOT SURE THAT IT WAS NORMAL OR NOT. ABOUT A WEEK AFTER THAT, ONE MORNING WHEN I WAS VERY SLOWLY PULLING THE CAR OUT OF THE GARAGE, THE CAR STOPPED AND THE ENGINE DIED. I TURNED ON THE ENGINE AND TRIED TO MOVE THE CAR AGAIN. THIS HAPPENED 4 TIMES ON THE SAME DAY. NEXT DAY I CALLED THE CAR DEALER AND TOOK MY CAR FOR THE INSPECTION. THEY FOUND THAT THE TRANSMISSION HAD A DEFECT AND IT HAD TO BE REPLACED. THEN ON 10/19/2014, WHEN I WAS DRIVING A STREET, I GOT A TIRE PRESSURE WARNING. MY HUSBAND HELPED TO ADD AIR TO THE TIRES, BUT THE WARNING SIGN DID NOT DISAPPEAR. ON 10/27/2014, WHEN MY HUSBAND WAS DRIVING THE CAR IN THE AFTERNOON, A SERIES OF WARNINGS APPEARED (VSA, TPMS, EPS, ABS). AFTER HE GOT HOME, HE CALLED THE DEALER TO ASK FOR TOWING SERVICE TO TAKE THE CAR BACK TO THE DEALER AS HE DID NOT FEEL SAFE TO DRIVE THE CAR. THE CAR WAS TOWED TO THE DEALER NEXT MORNING. THE DEALER REPLACED THE ABS SENSOR AND PERFORMED THE SOFTWARE UPDATE FOR THE VSA SYSTEM. HOWEVER THE DEALER STATED THAT IT COULD HAPPEN AGAIN. *TR

THE TPMS UNDER INFLATION WARNING LIGHTS CAME ON AND WILL NOT GO OFF. THERE NOT A TIRE INFLATION PROBLEM. THIS IS AN ONGOING SENSOR AND SOFTWARE PROBLEM WITH CIVICS. THE CAR WAS SOLD TO ME WITHOUT NOTIFYING ME OF THESE ONGOING PROBLEMS. THE J.L. FREED SERVICE MANAGER IS UNAWARE OF THE SOFTWARE UPGRADE NOW AVAILABLE, AND THE RECALL ON THE TIRES LEAKING FROM BAD BEADS. *TR

I RECEIVED A NOTICE ABOUT A RECALL FOR MY VEHICLE AND WAS URGED TO ACT PROMPTLY IN GETTING IT FIXED. I WAS TOLD IN THE LETTER TO CALL MY HONDA DEALERSHIP SO THEY COULD ORDER REPLACEMENT PARTS AND THEN SCHEDULE TO DROP OFF MY CAR FOR THEM TO BE ABLE TO INSTALL THE REPLACEMENT PARTS. I CALLED DUVAL HONDA ON CASSAT AND WAS TOLD BY THE SERVICE DESK THAT THEY WERE NOT ORDERING PARTS UNTIL I BROUGHT THE CAR BY FOR AN INSPECTION FIRST, BUT THEY COULD NOT INSPECT ANY CAR AFTER 3PM. I FIND THIS EXTREMELY UNSATISFACTORY SINCE MOST OF US THAT OWN THESE CARS WORK FOR A LIVING. THE LADY I SPOKE WITH CALLED HER MANAGER AND HE CONFIRMED THAT NO, THEY WERE NOT INSPECTING CARS FOR THIS RECALL AFTER 3PM I CALLED A DIFFERENT DEALER IN TOWN AND THEY ARE ORDERING THE PARTS WITHOUT SEEING MY CAR AND I HAVE SCHEDULED TO DROP IT OFF WITH THEM. YOU SHOULD KNOW THAT NOT ALL DEALERSHIPS ARE HELPING PEOPLE WITH THIS PROBLEM! *TR

THE TIRE PRESSURE WARNING LIGHT CAME ON JULY 10, 2014. ALL TIRES MEASURED 33 PSI. ON JULY 16, SIX DAYS LATER AFTER THE DEALER RESET THE SYSTEM THE LIGHT CAME ON AGAIN. ALL TIRES MEASURED 33 PSI AND AGAIN THE DEALER RESET THE SYSTEM. HONDA AMERICA WAS CONTACTED AND INDICATED THEY WOULD HAVE A SOFTWARE FIX BY THE END OF JULY. ON OCTOBER 13, 2014 THE TP LIGHT CAME ON AGAIN AND THE TIRES MEASURED 33 PSI. THE DEALER WILL HAVE ANOTHER GO AT RESETTING THE SYSTEM ON 10/14/2014 FOR THE THIRD TIME. THE CAR NOW HAS 2596 MILES ON IT. WHAT IS HONDAS PROBLEM? *TR

THE NEW HONDA CIVIC 2014 WAS PURCHASED FROM A DEALER THREE MONTHS AGO. CAR ONLY HAS 2600 MILES NOW. BIG CHIP ON OWNERS DOOR HANDLE, AND ONE OTHER SIGNIFICANT CHIP ON SIDE PANEL. ALSO MULTIPLE LITTLE CHIPS ON HOOD AND ON FRONT BUMPER ONCE I LOOKED CAREFULLY. SMALL NOW BUT WILL RUST AND PEEL AND UNFAIR TO SELL CAR LIKE THIS. SALESMAN SAID I JUST SELL THEM NOT FIX THEM. TOOK IT TO A BODY SHOP THAT I PAID TO REPLACE PLASTIC DOOR HANDLE. AND USED SILVER BOTTLE OF PAINT I BOUGHT FROM DEALER AND TRIED TO TOUCH UP SPOTS SO WON'T RUST BUT CAN SEE SPOTS AND DOESN'T MATCH. FEEL LIKE PAID NEW CAR PRICE FOR USED CAR. GOT RIPPED OFF. SALESMAN SAID ONCE YOU INSPECT CAR IT IS YOUR PROBLEM. NOW READ OTHERS HAVE SAME PROBLEM. LAST CIVIC. LAST HONDA. BAD DEALER AND SALESMAN TOO. ONCE YOU BUY CAR THEY NO LONGER CARE. NOTE-AUTO BODY SHOP ALSO SAW IMPERFECTIONS AND SAID THAT WAS NOT RIGHT FOR BRAND NEW CAR. *TR

I HAD TURNED INTO A SHOPPING CENTER NEAR MY HOME AND THE FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING ME TO LOSE CONTROL OF THE CAR AND HIT THE CURB. I WAS GOING ONLY ABOUT 10 TO 15 MPH AS YOU CAN'T GO TOO FAST INTO A TURN WITH A MANUAL CAR WITHOUT STALLING. I DIDN'T HIT ANYTHING AND CHECK THE AREA WHERE THE BLOWOUT OCCURRED AND THERE WAS NOTHING IN THE ROAD. THE TIRE BLOWOUT ALSO CAUSED OTHER DAMAGE TO MY CAR. I CONTACTED THE DEALERSHIP SINCE IS WAS A BRAND NEW CAR THAT I JUST PURCHASE APPROXIMATELY 3 MONTHS AGO AND THE CAR HAS LESS THAN 3500 MILES. I EXPLAINED TO THEM WHAT HAPPENED AND ASKED IF THEY COULD LOOK INTO THEIR BEING AN ISSUE WITH THE TIRE AND THEY REFUSED TO LOOK INTO THE POSSIBILITY OF A TIRE DEFECT. THEY TRIED TO BLAME ME FOR THE TIRE BLOW OUT CLAIMING THAT I HIT SOMETHING TO CAUSE THE BLOWOUT. NOW, I AM FINDING OUT THAT OTHER CARS MY MAKE, MODEL AND YEAR WERE RECALLED DUE TO A FAULTY TIRE. I AM FRUSTRATED AND NOT SURE HOW TO GET SOMEONE TO LOOK INTO THE TIRE ISSUE. I NOW HAVE AN UNEXPECTED EXPENSE FOR REPAIRS ON A NEW CAR. I DO NOT FEEL THAT I SHOULD BE RESPONSIBLE OF THE REPAIRS OR THE IMPACT TO MY INSURANCE BECAUSE THIS ISSUE IS BEING CONSIDERED AN "AT FAULT" ACCIDENT. *TR

WHILE DRIVING ALONG AT NORMAL SPEEDS, MY VEHICLE ALERTED ME THAT THE AIRBAG SYSTEM NEEDED TO BE CHECKED. I IMMEDIATELY CALLED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND AN APPOINTMENT WAS MADE FOR ME TO BRING THE VEHICLE IN FOR INSPECTION. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND WAS TOLD THAT THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE SYSTEM. THE SRS LIGHT WAS RESET AND I WAS ADVISED TO CONTACT THE DEALERSHIP IF THE LIGHT CAME ON AGAIN. I DID NOT MAKE IT HOME BEFORE THE LIGHT CAME ON AGAIN. I AGAIN CONTACTED THE DEALERSHIP AND WAS ADVISED THAT I WOULD NEED TO BRING THE VEHICLE IN AND LEAVE IT ALL DAY FOR THEM TO BE ABLE TO DETERMINE WHAT IS CAUSING THE LIGHT TO COME ON. *TR

HAD TO APPLY BRAKE WITH LEFT FOOT AND THEN APPLY GAS PEDDLE WITH RIGHT FOOT FOR IMMEDIATE ACCELERATION TO AVOID ACCIDENT. UPON APPLYING BRAKE AND THEN THE GAS CAR BOGGED AS IF TO STALL ALMOST CAUSING ANOTHER ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES SINCE INITIAL INCIDENT. I TOOK CAR TO FOX HONDA, MICHIGAN (DEALER WHERE CAR WAS LEASED FROM) AND THEY INDICATED THAT I SHOULDN'T BREAK WITH LEFT AND THEN GIVE IT GAS WITH RIGHT. UNFORTUNATELY THERE HAVE BEEN MORE THAN ONE SCENARIO WHERE THIS WAS NEEDED TO BE DONE AND IN EACH CASE IT BOGGED TO POINT OF STALL BEFORE ACCELERATING. DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. *TR

THE VEHICLE STABILITY ASSIST (WHICH ALSO AFFECTS THE TRACTION) DOES NOT WORK. THE SYSTEM WAS DESIGNED TO COME ON EACH TIME YOU START THE CAR. IT CAN ONLY BE TURNED OFF MANUALLY. MY CAR SHOWS THE SYSTEM IS OFF AT ALL TIMES. I AM UNABLE TO TURN IT ON MANUALLY. THE OWNER'S MANUAL SAYS THE VEHICLE SHOULD NOT BE DRIVEN WITH THE SYSTEM OFF. HONDA SAYS THEY ARE AWARE OF THE PROBLEM, BUT CURRENTLY DO NOT HAVE ANY WAY TO FIX IT. THIS IS A SIGNIFICANT SAFETY ISSUE. THE OIL LIFE SCREEN HAS ALSO DISAPPEARED FROM THE INFORMATION SCREEN IN THE LAST TWO WEEKS. AGAIN, HONDA HAS NO SOLUTION. THIS IS THE SAME VEHICLE REFERENCED IN COMPLAINT #10598540. *TR