2012 HONDA CIVIC Complaints

WHILE DRIVING DOWN 101S AT ABOUT 60MPH ON A CLEAR EVENING I HEARD A LOUD POP NOISE - THE NEXT DAY I REALIZED MY SUNROOF GLASS 'EXPLODED'. FORTUNATELY WHEN IT HAPPENED THE SUNSHADE WAS PULLED SHUT SO NO GLASS FELL INTO MY CAR. I DON'T KNOW WHAT CAUSED THE GLASS TO BREAK BUT I AM POSITIVE IT WASN'T A FLYING OBJECT THAT HIT IT. *TR

CAR WILL ROLL BACKWARDS WHILE IN DRIVE (AUTOMATIC TRANSMISSION). I WAS IN MY DRIVEWAY THAT IS UPHILL. I LET OFF THE BRAKES AND THE CAR STARTED TO ROLL BACKWARDS. I CONDUCTED MORE TESTS AND FOUND IT DOES THIS REGARDLESS OF THE GRADE. I ALSO TESTED OUR 2 OTHER CARS AND NEITHER DID THIS. I CALLED THE DEALERSHIP AND THEY SAID IT IS NORMAL. I CALLED HONDA (FILE # N012014-03-1702499) AND THEY SAID IT IS NORMAL. I FEEL THAT THIS IS UNSAFE. I'M 41 YRS OLD HAVE BEEN DRIVING FOR 25 YRS, I HAVE NEVER BEEN IN AN AUTOMATIC CAR THAT WILL DRIFT BACKWARDS IN DRIVE. THIS IS DANGEROUS FOR PEOPLE WHO ARE NOT USED TO THIS AND NOT INFORMED THAT THE CARS WILL DO THIS. *TR

I WAS TRAVELING ON I-65 NORTH AT APPROX. 5:00 PM, THERE WAS NO TRAFFIC AROUND ME AT THE TIME OF THE INCIDENT. SUDDENLY THE DRIVER-SIDE GLASS EXPLODED. TO MY KNOWLEDGE NOTHING HIT IT, THE GLASS JUST SUDDENLY AND LITERALLY EXPLODED. GLASS FILLED THE CAR AS WELL AS HITTING ME. THERE ARE NO OTHER MARKS ON THE OUTSIDE OF THE CAR THAT WOULD EXPLAIN SOMETHING HITTING THE GLASS. *TR

WHEN THE CAR BECOMES LOW ON GAS YOU RECEIVE A LOW GAS NOTIFICATION VIA THE INDICATOR (ICON ON THE LEFT SIDE OF THE DASH) AND A NOTIFICATION VIA THE INFORMATION SCREEN, WHICH YOU CAN ACKNOWLEDGE AND WHILE THE INDICATOR STAYS ON (NORMAL) YOU CAN CLEAR THE INFORMATION SCREEN (AND AUDIBLE BEEPS) AND HAVE THE INFORMATION SCREEN GO BACK TO SHOWING THE ODOMETER OR SOME OTHER INFORMATION. THIS WAS THE STATUS ON MY 2012 HYBRID UNTIL ~90 DAYS AGO. WHEN THE VEHICLE NOW RECEIVES A LOW GAS WARNING (VERBAL BEEP AND LOW GAS SCREEN ON THE INFORMATION SCREEN) I ACKNOWLEDGE THE ERROR AND CLEAR THE INFORMATION SCREEN SO IT GOES BACK TO SHOWING ODOMETER, ETC. BUT WHILE CONTINUING TO DRIVE THE SYSTEM WILL ACTIVATE THE LOW GAS WARNING (BEEP AND SCREEN) CONTINUOUSLY (I.E., 25 OR MORE TIMES IN 10 MILE PERIOD) SIMILAR TO A SEAT BELT WARNING. THIS HAVE NEVER HAPPENED IN 2 YEARS OF PREVIOUS OWNERSHIP. HONDA SERVICE PEOPLE BELIEVE THIS IS NORMAL AND THAT EVERY HONDA HAS THIS "FEATURE" BUT THEY WILL NOT SHOW ME IN ANY OTHER CAR. NOBODY WOULD BUY A CAR WITH THIS KNOWLEDGE. *TR

2012 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER WHILE DRIVING. *SMD THE VEHICLE WAS TOWED TO THE DEALER. THEY INFORMED THE CONSUMER, THE VEHICLE NEEDED THREE SOFTWARE UPDATES, IN ORDER TO CHARGE THE BATTERY PROPERLY. *JB

ON 12/24/13 I RENTED A CAR FROM HERTZ AND RETURNED ON 12/30/13. DURING THAT ENTIRE TIME PERIOD THE CAR HAD NO WORKING TAILLIGHTS AND PARTIALLY FUNCTIONAL DASHBOARD AND CONSOLE LIGHTS. THE CAR WAS UNSAFE NOT ONLY FOR ME AND MY WIFE BUT ANY OTHER DRIVER ON THE ROADS AT THE TIME. THE CAR WAS ILLEGAL TO OPERATE IN PENNSYLVANIA, OHIO AND INDIANA AND I WAS PULLED OVER THREE TIMES BY VARIOUS POLICE DEPARTMENTS. I CONTACTED HERTZ AND THEIR RESPONSE WAS TO HAVE ME DRIVE IT TO THE INDIANAPOLIS AIRPORT. I SUGGESTED TO THE HERTZ REPRESENTATIVE THAT THIS WASN'T ACCEPTABLE BECAUSE THE CAR''S CONDITION MAKES IT ILLEGAL AND UNSAFE TO DRIVE. ULTIMATELY, WE WERE LEFT WITH A CAR THAT WAS UNSAFE AND ILLEGAL WHICH WE RELUCTANTLY DROVE TO THE INDIANAPOLIS AIRPORT AT THE TIME OF OUR DEPARTURE. UPON MY RETURN TO PHOENIX I'VE ATTEMPTED, AS INSTRUCTED BY HERTZ, TO CONTACT THEIR LOCATION IN THE PITTSBURGH TO SEEK A REFUND. AFTER 16 PHONE CALLS TO THAT NUMBER I'VE EITHER BEEN CUT OFF BY THE PHONE SYSTEM BECAUSE THE VOICEMAIL IS FULL, SELECTED OPTIONS THAT LEAD NOWHERE, OR REDIRECTED TO EMPLOYEES IN OTHER CITIES WHO TELL ME TO CALL THE LOCATION IN THE PITTSBURGH. THE STRATEGY APPEARS TO BE ONE OF CONTINUAL DELAY IN HOPES THAT CUSTOMERS WITH LEGITIMATE COMPLAINTS ULTIMATELY GIVE UP. THE CONTRACTUAL OBLIGATION WITH HERTZ ENSURES I'LL BE PROVIDED WITH A SAFE AND LEGAL VEHICLE AND CLEARLY THIS WAS NOT THE CASE. HERTZ HAS MADE NO ATTEMPT TO RESPONDED TO MY REQUEST AND THE ISSUE REMAINS UNRESOLVED. I HOPE THIS LETTER WILL PROMPT THE DOT AND NHTSA TO QUESTION HERTZ''S VEHICLE INSPECTION AND SAFETY PROTOCOLS, TO ENSURE THEY HAVE PRACTICES IN PLACE TO PROTECT THE CONSUMER AND TO QUICKLY AND FAIRLY RESOLVE ANY ISSUES. MY INTENT IS THAT THIS LETTER HELPS FUTURE CONSUMERS AVOID SITUATIONS SIMILAR TO THE ONE I'VE EXPERIENCED AND TO MAKE CERTAIN THEY'RE DRIVING SAFE, LEGAL AND RELIABLE VEHICLES. *TR

I SEARCH ON THE INTERNET THAT A LOT OF 2012 CIVIC OWNERS EXPERIENCING THE SAME ANNOYING PROBLEMS LIKE CLUNKING NOISE ON THE SUSPENSION OR UNDER THE CAR, LOUD NOISE WHEN SHIFTING TO REVERSE LIKE AXLE SHAFT IS DISENGAGING, LOUD NOISE WHEN PUTTING PRESSURE ON THE BRAKE, CLUNKING OR POPPING NOISE WHEN TURNING LEFT OR RIGHT, ROLLING NOISE ON THE SEAT BELTS, CLUNKING LOUD NOISE WHEN ACCELERATING AND RELEASING GAS PEDAL, RATTLING NOISE IN THE MORNING WHILE WARMING UP THE ENGINE AND ALSO WHEN ACCELERATING. ATF LEAKING ON THE TRANSMISSION BECAUSE ONE OF THE BOLTS IS NOT TIGHTENED...ETC. I THINK THIS 2012 HONDA CIVIC MODELS SHOULD BE RECALL BY AMERICAN HONDA MOTORS. YOU CAN CHECK THE INTERNET HOW MANY PEOPLE ARE COMPLAINING AND DEALER SAID IT WAS NORMAL!!!?????? IT IS VERY ANNOYING. I AM ONLY CONCERN ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY. I HOPE THE US GOVERMENT SHOULD DO SOMETHING ABOUT IT. THANK YOU. *TR

THREE TIMES OVER ONE YEAR, THE CAR BATTERY HAS DIED AND THE CAR WILL NOT START. OFTEN THIS HAS BEEN AFTER THE CAR HAS NOT BEEN DRIVEN FOR TWO DAYS. NUMEROUS COMPLAINTS HAVE APPEARED ONLINE OF THE SAME PROBLEM. HONDA SERVICE HAS SIMPLY REFUSED TO DO A DIAGNOSTIC BEYOND OFFERING A NEW BATTERY. *TR

MY DAUGHTER HAS A 2012 HONDA CIVIC. IT HAS NOT BEEN IN A CRASH, BUT THE DRIVERS AIR BAG IS SPLITTING OPEN JUST BELOW THE H IN THE COVER ON THE STEERING WHEEL. I HAVE BEEN IN THE AUTOMOTIVE INDUSTRY FOR OVER 37 YEARS. I REPAIRED THEM AND HAVE WORKED FOR AN INSURANCE COMPANY FOR THE LAST 30 YEARS. I HAVE NEVER SEEN THIS HAPPEN BEFORE, BUT I DO KNOW THAT THE SPLIT IS WHERE THE AIR BAG WOULD OPEN IF THERE WAS A DEPLOYMENT. SHE DID BUY THE CAR USED FROM ANOTHER LOCAL DEALER, BUT THERE IS NO INDICATION OF THIS CAR BEING IN A CRASH W/ AIR BAG DEPLOYMENT. IT STARTED OUT SMALL AND HAS GROWN IN SIZE NOW. YOU CAN ACTUALLY SEE THE AIR BAG. SHE DID TAKE THE CAR BACK TO THE DEALER WHERE SHE GETS IT SERVICE AND THEY CALLED AND TOLD HER THAT IT HAS BEEN CUT AND WILL NOT TAKE CARE OF IT. MY DAUGHTER IS 105 LBS AND NO WAY IS SHE GOING TO FORCE THIS TO SPLIT LIKE THIS SHE WOULD NOT DO ANYTHING TO DAMAGE THIS CAR WHICH IS WHAT THEY ARE INDICATING. SHE JUST BOUGHT IT THIS YEAR AS HER 2001 CAVALIER WAS HAVING TOO MANY PROBLEMS. THIS WAS HER FIRST ALMOST NEW CAR. THIS A SERIOUS SAFETY ISSUE AND HONDA SHOULD TAKE CARE OF THIS UNDER WARRANTY BUT RIGHT NOW THEY HAVE DECLINED TO TAKE CARE OF IT THANK YOU FOR ANY HELP YOU CAN GIVE US. *TR

PLEASE LOOK INTO THIS AS I DID A WEB SEARCH AND THERE ARE NUMEROUS, NUMEROUS COMPLAINTS FOR THE SAME ISSUE. MY CONCERN IS MY WIFE DRIVES ALONE AND SHE HAS HAD TO BE JUMP STARTED BY STRANGERS SEVERAL TIMES. HERE IS THE ISSUE, WHICH AGAIN IS ALL OVER THE INTERNET. THE CAR BATTERY WILL DIE FOR NO APPARENT REASON. THE ANSWER HAS BEEN TO GET A NEW BATTERY. HOWEVER, IT ONLY SOLVES THE PROBLEM FOR A SHORT WHILE. *TR