2018 HONDA CIVIC Complaints

I believe the dealer/manufacturer has failed to remedy the fuel pump module improperly molded impeller in a timely manner. On [XXX] and [XXX] I had incidents of my vehicle's engine being prevented from starting. An independent mechanic stated that this was likely related to my vehicle's fuel pump recall. I contacted Honda customer service shortly after the [XXX] incident by telephone and I was told that unless a Honda mechanic diagnosed my issue as definitively related to the fuel pump, there was no recourse to expedite the repair. I was not assured that there would be no diagnostic charge associated with the inspection by a Honda repair person. Following the [XXX] incident, I contacted Nucar Honda in Norwood, MA to attempt to expedite the repair for my vehicle. I was told to bring in the vehicle several days later. The week of April 16 I brought the vehicle in and was told I would need to pay a diagnostic charge if they did not find a fuel pump issue in my vehicle, which is not what the recall specialist had said. I left and following consultation with the recall specialist the next day, I returned with my vehicle in hopes of expediting the recall repair for my vehicle. At that point and following my additional calls on [XXX] and in the following days, I was told that the safety recall repair parts were still not readily available and would likely be ready "at the end of the summer" or "best case scenario at the end of July." As I have contacted Honda and the local dealership since the end of January/beginning of February 2024 for a safety recall repair that is estimated to be available only half a year later, this is outside what is noted by the NHTSA as a reasonable amount of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Beginning about early February 2024, the steering of this vehicle became "sticky" at certain speeds. More specifically, above about 40 MPH the steering wheel will almost lock into place and resistance is felt when the driver attempts to turn the steering wheel in a different direction. Yes, I consent to an inspection by Honda or NHTSA representatives upon request. The described condition 1) can cause the driver to concentrate on the condition, and 2) can cause the driver to over-compensate when they turn the wheel from the sticky/stuck wheel position while driving. Yes, the condition was described to a local Honda dealer on February 11, 2024 (I have a copy of their report - which I have uploaded with this writing). While their diagnosis isn't shown on that report, the dealer verbally advised this writer that the problem I described was identified and the dealer provided me an estimate to replace a steering mechanism for a price of about $2,970. The dealer advised there was no recall on this vehicle for this problem. I later called Honda and was told the same thing. No, there were no warning lights or vehicle messages, or notifications from Honda, about this condition. As noted previously, the condition appeared about early February 2024.

The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was first informed that there was a recall (23V-858) on my 2018 Honda Civic for a fuel pump module back in December 2023. When no information came from Honda as to when the dangerous problem would be repaired, I was informed by the dealership that the repairs could start as early as April of 2024. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. It has been 6 months since the recall with no further information nor cooperation from Honda on when this issue will be resolved.

Car has rough steering inputs when making small corrections in a left only turn when traveling over 45 mph. The initial input to the left is smooth however when adjusting the wheel to the right to make a correction the wheel will get stuck and then have a jerk or rough correction which can cause large unwanted correction, especially at higher speeds. This issue is most likely the EPS failing in some way.

This is in regards to the open recall on my vehicle. The dealership is not able to perform the repair because they say they do not have enough replacement parts from Honda. They're only accepting customers who are experiencing a problem to do the repairs. This is unacceptable for a recall. I shouldn't have to wait til my car breaks, and potentially crash, in order to get a recall issue repaired. The recall number is NHTSA#: 23V-858 MFR#: MGL / 23V-858

All dashboard warning light turn on flashing at the same time causing confusing and unsecured driving

I was first informed that there was a recall on my 2018 Honda Civic for a fuel system problem back in December 2023. When no information came from Honda USA as to when the dangerous problem would be repaired, I was told by the dealership that the repair would be completed at the latest by April. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. The contact stated Honda finally fixed the 2018 Civic's faulty fuel pump.