2021 HONDA CR-V Complaints

The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel was sticking. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was contacted, and it was confirmed that the parts for the recall repair were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2021 Honda CR-V displays an “All System Failure” message while driving. On multiple occasions, the car has also braked suddenly on its own when there was no obstacle in front of me. This is a serious safety hazard, as it could cause a crash from behind. The issue is intermittent but recurring. It has happened several times recently. I know other Honda CR-V owners are experiencing the same problem, and some mechanics report they are seeing this issue frequently. I am very concerned about the safety of myself and my children while driving this vehicle. This vehicle was in an accident 3 years ago, but these problems only began recently and are consistent with widespread reports from other CR-V owners.

While I was driving my engine installed and all of the lights on my dashboard lit up, including, but not limited to the check, engine, tire, pressure and disabling of all of my safety features. Once I had it towed to the Honda dealership, I was told my fuel pump was not working. As I was on the interstate, my car stalling was absolutely a risk for a collision. When I asked the technician what could’ve caused this problem he said “I’m not sure but we’ve had a few of these recently.” so I feel like it has been reproduced. Prior to the failure, there was no sign of issue. I recently (August 15th) had my car serviced for an oil change and there were no issues.

About a year ago, I was driving at speeds of approximately 10-15 mph when my car braked and immediately brought me to a dead stop despite no obstacles being present in the roadway. It appears the automatic emergency braking system malfunctioned. Had there been a car behind me, it likely would have caused an accident. On August 15, 2025, I was driving on the freeway using the adaptive cruise control when traffic in front of me slowed, engaging the automatic emergency braking. Traffic in front of me cleared almost immediately but my car was still very rapidly decelerating. I pressed the gas pedal, but the vehicle continued to bring me to almost a complete, immediate stop on the freeway (I had been traveling at 70-80 mph prior to the stop). I feel incredibly fortunate that I did not end up in an accident due to the traffic behind me and that no one was injured or killed. I pulled off onto the shoulder when it became clear that I was not going to be able to quickly regain control of my vehicle. Driving a vehicle without being able to properly control it was an absolutely terrifying experience. I was bracing myself for impact from behind as I desperately tried to regain control and accelerate back up to the flow of traffic. I am certain that this malfunction will result in deaths if not addressed. On August 23rd, 2025, I was driving on a highway at approximately 60 mph when the car in front of me slowed in preparation for a right turn off the road. I had disabled the CMBS feature at the beginning of my drive, yet the car still braked without me hitting the brake pedal. It was not an immediate, abrupt brake as I had experienced in the other two previously described incidents, but it was still highly unnerving to feel another loss of control of the vehicle, especially since the system was supposedly disabled.

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The vehicle was taken to the dealer; however, the contact was informed that the repair would not be performed without a second recall notification from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Sticky steering/stiffness in steering. Steering sticks in place and then when forced the car jerks quickly to either side. This has put my family and others at risk as it is hard to control the steering and causes sudden movements from side to side. No warning lamps or messages appear on the dash. The Honda dealer inspected the vehicle and determined the vehicle has an internal failure to steering rack and will require replacement. Replacement cost is $4,204.17. The vehicle is one year out of warranty. The large Honda steering recall is for model years 2022 and newer. Honda would not cover this repair under the current recall and will only do so if the recall is extended. I called American Honda to see if they would offer any goodwill and after their internal review they decided against any goodwill unless the recall is expanded as the vehicle is out of warranty. This is our first and last Honda. We will share our experience with our friends and neighbors - Honda seems to not understand what customer service means but they do know how to lose current and future customers.

Ever since we purchased the vehicle in 2021, it it has made a loud screeching noise when backing up in humid weather or after rain. Whenever we brought it to the dealer's attention, we were told Honda National is aware of the issue and working on a solution. After 3 years of hearing the same thing, we wrote a letter to Honda National and filed a complaint with the NYS Attorney Generals Office. The Attorney General sent our complaint on to Honda for response. See attached documents for the history.

Brittle / torn top black windshield seal gasket tendency to fog / moisture / rain/water penetration inside the car . Also decolorize all black plastic side panels

• During the short time I have owned this vehicle the automatic emergency braking system has engaged 3-4 times when there was no object in front of the vehicle. The vehicle can be made available upon request. • All incidents happened when driving on the freeway. Fortunately no one was following me which could have resulted in my being rear ended for a sudden stop. • I took the vehicle into the dealership service center today (8/8/25) where they told me it is normal and I should just be a good driver, keeping my distance from vehicle to the front of me. They stated that if they were to replace it the same thing would occur. The problem has not been reproduced by the service center. • When these issues have occurred on one occasion the braking alert sounded ( beeping noise) and then the car started braking. On the other occurrences I do not recall the alert. The car just started braking. Other than that there were no warnings it was going to happen.