2018 HONDA CR-V Complaints

ON TWO OCCASIONS, THE CAR HAS UNEXPECTEDLY AND WITHOUT ANY REASON, BRAKED TO A VIRTUAL STOP, AS THOUGH THERE WERE A VEHICLE DIRECTLY IN FRONT OF ME, WHILE DRIVING IN THE CITY ON A ROAD GOING ABOUT 40MPH. HOWEVER, THERE WERE NO CARS ANYWHERE NEAR MY VEHICLE. IN ADDITION, MY CAR WILL ALSO UNEXPECTEDLY BEEP AND SIGNAL TO ME THAT I MUST BRAKE, AGAIN, WITHOUT A CAR BEING IN FRONT OF ME, AGAIN, WHILE IN MOTION AT APPROXIMATELY 35MPH. THE HONDA DEALER CLAIMS THEY HAVE LOOKED INTO MY COMPLAINTS, WHICH I SEE AS POTENTIALLY LIFE THREATENING, PARTICULARLY IF THE CAR BRAKES ON A FAST MOVING INTERSTATE, AND THEY ARE "UNABLE TO REPLICATE THE ISSUE OR FIND ANY SENSOR ISSUES." THE FACT THAT THIS VEHICLE IS OPERATING CORRECTLY IS PATENTLY UNTRUE AND THE OCCURANCES REGARDING THE SENSOR "BRAKE" MESSAGING IS BECOMING MORE AND MORE FREQUENT.

OCCASIONALLY, THERE IS A STRONG GASOLINE SMELL IN THE CABIN WHEN DRIVING. ALSO, WHEN ENGINE OIL IS CHANGED, IT EMITS A STRONG GAS SMELL. I TOOK IT TO CRISWELL HONDA IN GERMANTOWN, MD, AND I WAS TOLD THAT IT IS NORMAL.

I WAS DRIVING ON ROUTE 80 IN NEW JERSEY AT 70 MPH. NO TRAFFIC AROUND ME OR IN FRONT OF ME THE CAR APPLIED AUTOMATIC BRAKING SYSTEM. CAR CAME ALMOST TO A COMPLETE STOP CAUSING ME NECK AND BACK PAIN. THERE WAS NO WARNING THERE WAS ABSOLUTELY NO REASONI WAS USING CRUISE CONTROL. DEALER FIND NOTHING WRONG WITH THE CAR. VERY NERVOUS ABOUT DRIVING THIS CAR NOW. IT WAS A CLEAR SUNNY DAY.

SAFETY BREAKING FEATURE HAS STOPPED MY CAR 3 TIMES WHEN THERE WAS NO HAZARD IN FRONT OF THE CAR. RESULTED IN NEAR COLLISIONS WITH CARS BEHIND ME DUE TO UNEXPECTED AND ABRUPT STOP OF THE CAR. HAD HAPPENED ON LOCAL ROADS WHILE DRIVING STRAIGHT ON CITY STREETS

ON MONDAY, JUNE 29, 2020, I WAS DRIVING HOME FROM TARGET IN COLLEGE POINT. I WAS DRIVING ON 20TH AVENUE, A TWO-WAY LOCAL STREET, AND ALL OF A SUDDEN MY CAR BRAKED. THE WHITE VAN BEHIND ME STOPPED IN TIME TO AVOID REAR-ENDING ME. STEPPED ON THE GAS, AND THE CAR DIDN'T MOVE, THE ENGINE JUST REVVED A LITTLE. THEN ALL OF A SUDDEN THE CAR JERKED FORWARD A LITTLE, AND THEN BEGAN DRIVING AGAIN. I MADE A LEFT-HAND TURN AND PULLED OVER TO MAKE SURE THAT NOTHING WAS STUCK IN THE WHEELS, OR UNDER THE CAR. THERE WAS NOTHING. I TOOK IT TO MY REGULAR SERVICE STATION, TO HAVE THEM LOOK AT THE BRAKES, AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE BRAKES, THAT THEY WERE FINE. THE TECHNICIAN RECOMMENDED THAT I TAKE IT TO THE NEAREST HONDA DEALER, AND HAVE THEM CHECK THE COLLISION MITIGATION BRAKE SYSTEM. THE FIRST TIME I HAD BRAKE PROBLEMS WAS IN AN ACCIDENT I WAS IN 9 MONTHS AFTER I PURCHASED THE VEHICLE. THIS INCIDENT OCCURRED 8 MONTHS AFTER THE ACCIDENT. I AM CONCERNED THAT WE WILL BE HAVING BRAKING PROBLEMS EVERY 8-9 MONTHS WITH THE VEHICLE.

ON SEPTEMBER 25, 2019, I WAS APPROACHING AN INTERSECTION GOING 25 MPH. I APPLIED THE BRAKES TO STOP AT THE LIGHT, AND THE CAR KEPT MOVING. WE COLLIDED WITH A CAR COMING FROM THE OPPOSITE DIRECTION, THAT WAS TURNING LEFT. I STEPPED ON THE BRAKES AND THE CAR WOULD NOT STOP. WE ENDED UP DRIVING OVER A SIDEWALK, INTO A PARKING LOT. THE CAR ONLY STOPPED WHEN I TURNED IT OFF.

THE INFOTAINMENT CENTER GOES BLANK OR STARTS TO CHANGE SCREENS ON ITS OWN. ALSO, IT STARTS TO BEEP AS IT IS DOING THIS AND WON'T STOP. IN ADDITION, THE SYSTEM HAS MADE PHONE CALLS ON ITS OWN. HONDA SAID THEY KNOW ABOUT THE PROBLEM BUT AS OF JULY 6, 2020, THEY DO NOT HAVE A FIX. I HAVE TO STOP THE CAR AND THEN RESTART THE CAR TO "FIX" THE PROBLEM. AS OF THIS WRITING, THE PROBLEM IS GETTING WORSE. THIS PROBLEM HAPPENS WHEN I AM DRIVING AND WILL NOT STOP EVEN WHEN THE CAR IS NOT IN MOTION. I HAVE REPORTED THIS PROBLEM IN 2019 AND 2020 TO THE DEALERSHIP BUT THERE IS NOTHING THEY CAN DO.

WHILE DRIVING ON A LEVEL STREET AROUND 40 MPH WITH NO CARS DIRECTLY IN FRONT OF ME FOR 6+ CAR LENGTHS, A CAR BEHIND ME, AND CARS NEXT TO ME, THE AUTOMATIC BRAKING SYSTEM TAPPED MY BREAKS AND ISSUED WARNINGS ON THE DRIVER'S DISPLAY.

A BUNCH OF SENSORS INCLUDING THE RADAR, LANE DEPARTURE, COLLISION DETECTION WAS STOLEN FROM MY 2018 HONDA CRV WITHOUT THE CENTRAL ALARM GETTING TRIGGERED. THE BLACK BOX BELOW THE HONDA LOGO WAS BROKEN, AND THE SENSOR/CONNECTORS WERE PULLED OUT. THE VEHICLE WAS PARKING IN MY DRIVEWAY. BRIDGEWATER NJ POLICE COMPLAIN NO: #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MULTIPLE TIMES WHILE THE KEY FOB WAS NOWHERE NEAR THE VEHICLE, THE WINDOWS AND SUNROOF WOULD ROLL DOWN BY THEMSELVES. ONE TIME I HAD TO CRAWL OUT THE BACK OF THE CAR WITH HONDA SERVICE ON THE PHONE AS PROOF BECAUSE EVERY TIME I OPENED THE DRIVER DOOR THE WINDOWS AND SUNROOF WOULD GO DOWN. THE PROBLEM REPEATED ITSELF AT THE DEALERSHIP BUT THE WITNESS DENIED IT. EVENTUALLY THE BCM WAS REPLACED. EVERYTHING WAS FINE FOR A FEW WEEKS. TODAY WHEN I TURNED THE CAR ON, IT APPEARED THAT THE SOFTWARE RESET ITSELF. THE ODOMETER SCREEN SAID IT WAS 1 AM WHEN IT WAS 8:52 AM. IT TOOK SEVERAL RESTARTS FOR THAT SCREEN TO RESET. HOWEVER, THE INFOTAINMENT SCREEN WOULD NOT RESET. IT STATES "ANTI-THEFT SYSTEM - THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE TO SYSTEM." THEN IT KEPT GOING DARK. I TRIED WITH THE CAR POWER BUTTON AND THE RADIO POWER BUTTON. NEITHER RESOLVED THE ISSUE. I RESTARTED THE CAR SEVERAL TIMES. THE SAME THING HAPPENED. I FINALLY GOT IT TO RESTART HOURS LATER BY HOLDING DOWN THE RADIO POWER BUTTON. I AM LIMITED TO A SPECIFIC DATE ON THIS FORM, BUT THE WINDOWS/SUNROOF PROBLEMS BEGAN AROUND APRIL/MAY 2020 AND THE INFOTAINMENT SCREEN ISSUE IN JUNE 2020. I BOUGHT THIS CAR NEW IN MAY/JUNE OF 2019. *TR