2018 HONDA CR-V Complaints

2018 HONDA CR-V TOURING EDITION WITH 4,000 MILES ON IT IN KANSAS CITY, MO. AS I WAS DRIVING DOWN THE INTERSTATE ON THE WAY HOME FROM WORK, AN OVERWHELMING SMELL OF GASOLINE INVADED THE CABIN. AS I WAS ONLY A FEW MILES FROM HOME, I KEPT DRIVING, THINKING IT MAY HAVE BEEN FROM ANOTHER VEHICLE. HOWEVER, THE SMELL REMAINED. WHEN I GOT HOME AND PARKED IN THE GARAGE, I OPENED THE HOOD, AND IT WAS CLEAR MY ENGINE WAS THE SOURCE OF THE FUMES. HAD TO KEEP THE GARAGE OPEN FOR FEAR THE FUMES COULD IGNITE. VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP FOR SERVICE. DEALER CLAIMS THEY'VE NEVER EXPERIENCED THIS TYPE OF ISSUE, AND IS CURRENTLY INVESTIGATING.

WHEN DRIVING MY VEHICLE ON THE HIGHWAY, IT SHUT DOWN AND THE SERVICE ENGINE LIGHT CAME ON, IT HAD LOST ALL POWER AND IT HAD 4525 MILES ON IT. I WAS ON MY WAY TO TAKE IT UP FOR A RECALL FOR A SOFTWARE UPDATE WITH A/C CONTROL UNIT REPLACEMENT ; DTC P0300, P0301,P0302,P0303,P0304,OR P0172. I HAD TO CALL HONDA ROAD SIDE ASSISTANCE AND MY VEHICLE WAS HAULED ON A FLAT BED TRAILER TO GET THE RECALL FIXED. THIS RECALL ALSO INVOLVED AN OIL CHANGE, OF WHICH THEY WERE MAKING THE CUSTOMER RESPONSIBLE TO PAY FOR THE FILTER, THEY WOULD CHANGE THE FILTER WITH THE OIL CHANGE, BUT NOT PAY FOR THE FILTER WHEN CHANGING THE OIL. THERE IS ALSO AN OIL DISILLUSION PROBLEM WITH THIS VEHICLE AS THERE IS GAS GOING INTO THE OIL CAUSING A GAS SMELL IN THE OIL AND THINNING OUT THE OIL. ALSO THERE IS A HEATING PROBLEM WITH THIS VEHICLE AS THERE IS NO HEAT WHICH COMES OUT OF THE BLOWERS, WHICH WHERE I LIVE IS VERY IMPORTANT TO HAVE FOR 6-9 MONTHS OUT OF THE YEAR. I WOULD RATHER NOT HAVE AIR CONDITIONING AS I CAN ROLL DOWN MY WINDOW TO GET COOLED OFF, BUT THERE IS ONLY ONE WAY I CAN GET HEAT IN MY CAR AND THAT IS FROM RUNNING THE ENGINE AND USING THE CLIMATE CONTROL IN THE CAR. IN COLD WEATHER STATES WHEN DRIVING THIS CAR IS NOT SAFE BECAUSE WHEN IT SHUTS DOWN AND ISN'T DRIVABLE AND THE CAR ISN'T ABLE TO PRODUCE HEAT WHEN YOU ARE STRANDED A PERSON COULD FREEZE TO DEATH BECAUSE OF THE CARS INABILITY TO PRODUCE HEAT WHILE STRANDED IN THE COLD WEATHER. MY OIL ALREADY SMELLS OF GAS AND I HAVE DRIVEN IT LESS THAN 700 MILES SINCE THE OIL CHANGE, THAT WAS PERFORMED WITH THE RECALL. I AM TAKING TO HONDA DEALER AGAIN FOR AN EXAM I WAS TOLD, TO CHECK OUT SPARK PLUGS AND X-RAY THEM AND ALSO FOR ANOTHER OIL CHANGE, WITH 5219 MILES ON CAR NOW, SO WITH LESS THAN 700 MILES FROM LAST OIL CHANGE I WILL NOW BE GETTING ANOTHER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT SEVERAL POINTS IN TIME DURING NOVEMBER AND DECEMBER, I SMELLED A FOUL ODOR IN THE PASSENGER CABIN. I NOTIFIED THE DEALER AND THERE WAS A RECALL IN WHICH THEY APPLIED THE FIX. EVEN NOW, THERE APPEARS TO BE A FOUL SMELL ONCE IN A WHILE. THE HEATING SYSTEM TAKES A LONG TIME TO HEAT UP IN THE WINTER. IF IN PARK/IDLE MODE, THE HEAT WILL AUTOMATICALLY BE LESS HOT FOR SOME REASON.

FUMES IN THE CABIN WHEN STARTING DURING COOLER WEATHER. GASOLINE PRESENT IN THE ENGINE OIL, WHICH DILUTES THE OIL AND RESULTS IN LEVELS HIGHER THAN RECOMMENDED BY MANUFACTURER. CONCERNS DOCUMENTED WITH A CERTIFIED HONDA DEALER. AMENDING SOFTWARE HAS NOT SOLVED THE PROBLEM. WE WERE HOLD THAT HONDA ENGINEERS ARE WORKING ON A SOLUTION. WE HAVE BEEN TO THE DEALER 4 TIMES WITHOUT A RESOLUTION.

GAS GETTING MIXED IN WITH OIL HAD CR-V AT DEALERSHIP AND SAID THERE WAS GAS MIXED IN WITH THE OIL SO THEY CALL HONDA AND THEY TOLD THEM TO CHANGE THE OIL

THE COLLISION MITIGATION BRAKING SYSTEM WAS ACTIVATED WHEN I DROVE OVER LARGE METAL PANELS THAT WERE PLACED ON A CITY STREET IN CHICAGO. I HAVE ATTACHED DOCUMENTATION. IT HAPPENED TWICE IN SAME SPOT, JAN. 8 AND JAN. 10, BOTH TIMES I WAS ACCELERATING TO GET ONTO THE HIGHWAY RAMP, SO THE IMPACT OF THE BRAKES LOCKING UP WAS EXTRA SEVERE. THE DEALER SAID HE HAD TWO OTHER PEOPLE WITH SAME EXPERIENCE, BUT ONE GOING OVER RAILROAD TRACKS. THE DEALER AND HONDA TOLD ME THE ONLY WAY TO TURN OFF THIS SYSTEM IS TO MANUALLY DO IT EVERY TIME YOU START YOUR CAR. THANK GOD I DID NOT HAVE SOMEBODY CLOSE BEHIND ME WHEN IT HAPPENED, OR I WOULD HAVE BEEN REAR ENDED. THE REGIONAL CASE MANAGER DID NOT RETURN MY CALLS FOR A WEEK, AND WHEN HE DID HE SAID THE CAR WAS OPERATING PROPERLY. I TOLD HIM IN THE CITY OF CHICAGO(WHERE I WORK) I DRIVE OVER ABOUT 15-20 METAL PANELS LIKE THAT EVERY DAY, GOING EACH WAY. I AM AFRAID I WILL FORGET TO TURN THE SYSTEM OFF ONE OF THESE TIMES, AND IF I DO AND I GET REAR ENDED, I WILL HOLD HONDA RESPONSIBLE. I WAS COMPLETELY DISSATIFIED WITH THE LETTER THEY SENT ME,NOT ADRESSING MY COMPLAINT AT ALL, THE THE CASE MANAGER WAS VERY RUDE ON THE PHONE. I ASKED IF MY HONDA DEALER COULD DISABLE THIS FEATURE, AND WAS TOLD NO. THERE HAVE TO BE MANY OTHER CONSURMERS OUT THERE THAT LIVE IN CITIES THAT HAVE THIS SAME PROBLEM. THERE IS NO WAY TO ADJUST THE SENSITIVITY TO LARGE METAL OBJECTS. THE WAY HONDA HANDLED MY COMPLAINT IS TOTALLY UNACCEPTABLE TO ME. **I ALSO HAVE PHOTOS OF THE EXACT SPOT THAT THIS OCCURRED, IF NEEDED, I CAN UPLOAD THE PHOTOS

TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT STATED THAT FUEL WAS LEAKING INTO THE ENGINE OIL AND DILUTING THE ENGINE OIL. IN ADDITION, THE VEHICLE STALLED AND FUEL FUMES CREPT INTO THE VEHICLE, CREATING AN ABNORMAL FUEL ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE THE SOFTWARE WAS REFRESHED, BUT THE FAILURE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,200.

2018 HONDA CR-V TOURING INFOTAINMENT SYSTEM FLICKERS, SCREEN TURNS ON AND OFF BY IT SELF AS WELL AS THE BRIGHTNESS OF THE SCREEN CHANGES BY IT SELF AND THE SCREEN STOPS RESPONDING, WEATHER YOU ARE LISTENING TO THE RADIO, GOD, ETC ALL JUST GETS INTERRUPTED BY THE ISSUE. HONDA WON'T FIX THE PROBLEM BECAUSE THEY CLAIM THERE IS NO SOLUTION TO THE PROBLEM. A TEMPORARY SOLUTION IS TO PULL OVER AND TURN OFF CAR AND BACK ON. VERY DISTRACTING WHILE DRIVING AND FRUSTRATING SPECIALLY SINCE THIS HAPPENS WHILE YOU ARE DRIVING L, THIS HAS HAPPEN ABOUT 5 TIMES IN THE PAST 2 MONTHS AND THE CAR WAS PURCHASED BRAND NEW 5 MONTHS AGO

THIS VEHICLE IS ALSO EXPERIENCING THE OIL DILUTION ISSUE. I AM CONCERNED ABOUT THE LONGEVITY OF THE ENGINE NOW SINCE THE GAS IN THE OIL IS CHANGING THE VISCOSITY OF THE OIL.

I NOTICED THE OIL LEVEL BEING OVER FULL IN THE FALL OF 2018, AT THAT TIME WE HAD ABOUT 6,000 MILES ON THE VEHICLE. AT 7237 MILES I HAD MY FIRST OIL CHANGE OUR DEALER ON OCTOBER 15, 2018. I BECAME AWARE OF THE OIL DILUTION ISSUE AFTER RECEIVING A LETTER FROM HONDA REGARDING SERVICE BULLETIN 18-114. I CHECKED THE OIL LEVEL AND FOUND IT TO BE WAY OVER-FILLED ON DECEMBER 1, 2018. I VISITED THE DEALER AND THEY ADVISED THAT A PERMANENT FIX WAS ON ITS WAY AND I SHOULD WAIT FOR A FORMAL RECALL, HOWEVER I WAS VERY CONCERNED ABOUT THE LONG TERM AFFECT ON OUR CAR'S ENGINE SO I RETURNED TO THE DEALER AND EXPRESSED MY DISPLEASURE WITH THE DELAY. THEY CALLED ME A DAY OR TWO LATER INDICATING THAT THEY WOULD PERFORM THE RECALL WORK WHICH WAS COMPLETED ON JANUARY 8, 2019. I CHECKED THE OIL LEVEL IMMEDIATELY AFTER THE OIL CHANGE AND FOUND IT WAS AT THE TOP OF THE ORANGE PLASTIC TIP OF THE DIPSTICK (I REALIZE THE FULL LEVEL IS AT THE TOP HOLE IN THE ORANGE TIP). HOPING THAT THE OIL DILUTION ISSUE WAS FIXED, I CHECKED THE OIL AGAIN TODAY, FEBRUARY 15, 2019 AFTER THE VEHICLE SAT IN THE GARAGE ALL NIGHT. THE OIL LEVEL WAS FOUND TO BE WAY ABOVE THE FULL MARK AND BEYOND THE TOP OF THE ORANGE TIP BY MORE THAN '. THE OIL DILUTION ISSUE HAS NOT BEEN CORRECTED IN MY VEHICLE. I FILED A COMPLAINT WITH HONDA MC AND RECEIVED A PHONE CALL FROM A TECH WHO INFORMED ME THAT "THERE WAS NO ISSUE WITH THE VEHICLE AND IF THE CHECK ENGINE LIGHT CAME ON TO RETURN TO THE DEALER". I EXPRESSED MY DISPLEASURE WITH THIS RESPONSE AND SHE REPEATED HER "CANNED" RESPONSE. I AM NOT THE ONLY OWNER OF THIS VEHICLE/ENGINE WITH THE SAME ISSUE. I REQUEST THAT THE NHTSA FORMALLY INVESTIGATE THIS MATTER AS THE CANADIAN AND CHINESE GOVERNMENTS HAVE AND HAVE FOUND THIS MATTER TO BE REAL.