2018 HONDA CR-V Complaints

TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT CHECKED THE DIPSTICK AND NOTICED FUEL IN THE ENGINE OIL. THE VEHICLE WAS TAKEN TO TEAM HONDA (LOCATED AT 4613 E LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 947-3900) TO BE DIAGNOSED. THE VEHICLE WAS SERVICED PER MANUFACTURER COMMUNICATION NUMBER: APAS12142018901 (EQUIPMENT, ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING 5 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR THE BODY REPAIRS. THE CONTACT CALLED LUNDGREN HONDA OF AUBURN AT (844) 224-8641 (LOCATED AT 163 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT AFTER THE BODY REPAIR WAS COMPLETED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.

THE ENGINE OIL IS BEING DILUTED WITH GASOLINE DUE TO A FAULTY ENGINE DESIGN BY HONDA. WE FIRST NOTICED A STRONG GAS ODOR IN THE CABIN IN OCTOBER 2018. WE BOUGHT THE CAR TO THE DEALER IN NOV 2018, THEY NOTED THE PROBLEM AND DID AN OIL CHANGE. HONDA RELEASED TSB 18-114 IN DEC 2018 TO ADDRESS THE PROBLEM. I BROUGHT MY CR-V TO THE DEALER ON 01/03/2019 AND THEY APPLIED THE FIX PER TSB 18-114. HOWEVER 3 WEEKS LATER, I NOTICED GASOLINE STILL DILUTING THE ENGINE OIL. I BOUGHT THE CAR BACK AND THEY DID AN OIL CHANGE ON 01/30/2019 (FOR FREE) AND ADVISED TO COME BACK IN 1,000 MILES TO CHECK THE OIL AGAIN. I AM AFRAID HONDA HAS NO REAL FIX FOR THIS ISSUE AND THIS CONSTANT DILUTION WITH LEAD TO LONG TERM ENGINE DAMAGE AND POSSIBLE OTHER SIDE EFFECTS LIKE STALLING.

THIS CAR WAS PURCHASED NEW IN JULY 2018. AFTER ABOUT 2 MONTHS OF OWNERSHIP, IT WAS OBSERVED THAT THE OIL LEVEL WAS SIGNIFICANTLY ABOVE THE "FULL" MARK ON THE DIPSTICK. CHECKED ON-LINE AND LEARNED THAT MANY OTHER OWNERS HAD MADE THE SAME OBSERVATION, NOTING A STRONG ODOR OF GASOLINE IN THE OIL ON THE DIPSTICK. DEALER ACKNOWLEDGED THAT 1.5 LITER TURBO ENGINES ARE HAVING THIS PROBLEM WITH INCREASING FREQUENCY. DEALER CHANGED OIL AND FILTER AT NO CHARGE. PROBLEM PERSISTED, WITH 3 MORE OIL CHANGES AT NO COST OVER NEXT 4 MONTHS DUE TO GASOLINE DILUTION OF OIL AND CONSEQUENT OVERFILL OF CRANKCASE AS READ ON THE DIPSTICK. HONDA DEALERSHIP CARRIED OUT A HONDA PRODUCT UPDATE ON THIS VEHICLE REFERENCED AS "1245A2 PRODUCT UPDATE CAMPAIGN" THAT INVOLVED A SOFTWARE UPDATE IN WHICH THE PCM AND TCM WERE PROGRAMMED AND THE A/C CONTROL UNIT WAS REPLACED. OIL LEVELS SEEMED NORMAL FOR ABOUT TWO MONTHS, BUT ONCE AGAIN WERE WELL OVER THE FULL MARK AND HAD A STRONG GASOLINE ODOR ON FEBRUARY 11, 2019. TOOK CAR TO DEALERSHIP TO HAVE PROBLEM CHECKED AND WAS INFORMED THAT HONDA NOW STATES THAT THIS CONDITION IS "NORMAL" FOR THIS VEHICLE AND THAT OIL CHANGES FOR OVERFILLED OIL CONDITION WILL NO LONGER BE DONE AT NO CHARGE. I SCHEDULED AN OIL CHANGE AND WILL HAVE THIS DONE IN ONE WEEK. CAR HAS 12,000 MILES ON THE ODOMETER. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH 2017 AND 2018 HONDA CRV'S WITH THE 1.5 LITER TURBO ENGINE. HONDA NEEDS TO SOLVE THIS PROBLEM OR OFFER A REFUND ON THE VEHICLE. THE POTENTIAL FOR EARLY ENGINE WEAR AND FAILURE SEEMS OBVIOUS DUE TO GASOLINE DILUTED OIL. ALSO, THERE IS SOMETIMES A GASOLINE ODOR IN OR NEAR THE VEHICLE.

PURCHASED VEHICLE NOV 9, 2018. FROM 50-450 MILES, HAD VERY POOR AVG MPG (AVG 12-16 MPG COMBINED). ON JAN 1, WITH UNDER 450 MILES ON CAR, AND WITHIN THE FIRST 1.5 MILES OF DRIVING (DRIVING ON A SLIGHT INCLINE), COMPUTER MPG INDICATOR BECAME ERRATIC/BLINKING FOR ABOUT 2-3 MINUTES (INDICATED FROM 2 - 80 MPG AND OCCASIONALLY APPEARED AS -------) THEN RETURNED TO HIGHER THAN USUAL NUMBER. JAN 2, STARTED CAR, VERY STRONG SMELL OF RAW GAS INSIDE CABIN (HAD TO OPEN WINDOWS) FOR ABOUT 3-4 MINUTES - REPORTED TO/MADE APPT WITH DEALER. JAN 3, BROUGHT TO DEALER FOR APPT, TOLD NO ODOR CURRENTLY DETECTED BY SERVICE MANAGER IN CABIN, NOTHING THEY COULD DO AND DID NOT TAKE CAR OR PROVIDE REPAIR ORDER NUMBER. AT 594, (FEB 5) RETURNED TO DEALER WITH STRONG SMELL OF RAW GAS IN OIL (ON DIPSTICK AND OVER ENGINE WITH HOOD UP). OIL ON DIPSTICK APPEARED RUNNY. DEALER CONFIRMED GAS IN OIL, AMERICAN HONDA INSTRUCTED DEALER THIS IS NOT A PROBLEM AND NOT TO CHANGE OIL. DEALER CHANGED OIL AS A COURTESY TO ME. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF THIS RAW GAS ODOR (IF INVOLVED IN MINOR ACCIDENT, WILL VEHICLE EXPLODE) AND DEEPLY CONCERNED ABOUT THE ONGOING DAMAGE TO ENGINE, POWERTRAIN ETC. RAW GAS IN CABIN (EVEN IF SPORADIC) AND OIL IS NOT NORMAL. AMERICAN HONDA HAS NOT YET RETURNED MY CALLS BUT HAS ASSIGNED A CASE NUMBER.

SMELLED GASOLINE INSIDE CAR ON COLD DAY; SMELLED GASOLINE ON OIL DIPSTICK; OIL LEVEL ABOVE NORMAL; DEALER CHANGED OIL; HAPPENED LESS THAN 400 MILES LATER; NOTICED WHILE DRIVING (OUTSIDE TEMP 20 DEGREES F)

TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO KEN VANCE HONDA (LOCATED AT 2802 LORCH AVE, EAU CLAIRE, WI 54701, (715) 318-1641) FOR A SOFTWARE UPDATE, ABUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

VEHICLE WAS RECALLED FOR OIL DILUTION ISSUE AND ENGINE NOT WARMING UP PROPERLY AND GASOLINE SMELL INSIDE VEHICLE. HONDA REPAIRED ON 1/11/19. RECALL REPAIR DID NOT WORK. TOOK IT BACK ON 1/16/19. STILL DOES NOT WORK. I STARTED VEHICLE IN DRIVEWAY AND LEFT IT RUN FOR 35 MINUTES WITH HEATER ON HIGH AND FAN ON HIGH STILL BLOWING ICE COLD AIR TEMP GAUGE DID NOT MOVE AT ALL. STILL SMELL GAS IN VEHICLE ENGINE OIL IS OVERFILLED ABOUT 3/8 INCH ABOVE FULL ON DIP STICK. ANOTHER APPOINTMENT ON 2/12/19 TO TRY AND FIX FOR THIRD TIME. SATURDAY MORNING 2/9/19 AT 7:10 IN MORNING ON WAY HOME FROM WORK 23 DEGREES OUT I HAD TO PUT THE WINDOWS DOWN BECAUSE GAS SMELL INSIDE VEHICLE WAS MAKING ME SICK. SUNDAY MORNING AT 7:10 ON WAY HOME FROM WORK 17 DEGREES OUTSIDE STARTED VEHICLE UP AT 6:50 7:05 I GOT IN VEHICLE STILL ICE COLD CLEANED FROST AND ICE OFF VEHICLE AS BEST I COULD. VEHICLE WILL NOT WARM UP UNLESS IT IS DRIVEN!!! STARTED DRIVING HOME AND WINDSHIELD IS SOLID ICE NO SENSE IN STOPPING BECAUSE WILL NOT HEAT UP UNLESS VEHICLE IS MOVING. THESE VEHICLES ARE ACCIDENTS WAITING TO HAPPEN. HONDA IS AWARE OF ALL THESE ISSUES BUT DOES NOTHING. I GUESS NOT ENOUGH PEOPLE WERE KILLED BY THEIR FAULTY VEHICLES YET AND NOT ENOUGH LAWSUITS. EVERYONE OF THESE VEHICLES SHOULD BE RECALLED AND BANNED FROM THE ROAD UNTIL REPAIRED. I ASKED JONES HONDA OF LANCASTER PA WHERE I BOUGHT THIS VEHICLE FOR A LOANER CAR UNTIL IT IS REPAIRED AND THEY SAID NO THEY DO NOT GIVE OUT LOANER CARS BUT WILL RENT ME ONE. I PAID ABOUT $32,000 FOR THIS VEHICLE AND THIS IS HOW THEY TREAT THEIR CUSTOMERS.

GAS AND OIL SMELL IN PASSENGER COMPARTMENT. GAS IS LEAKING INTO THE ENGINE OIL CAUSING OVERFILL LEVEL. OIL LEAK ON FLOOR OF GARAGE. FEAR GAS IN OIL WILL CAUSE PREMATURE WEAR OF ENGINE. JUST FOUND THIS WAS A KNOWN PROBLEM BY HONDA IN 2017 AND 2018 MODELS BUT STILL SOLD ME THE CAR. TAKING CAR IN. BOUGHT NEW HAS 2100 MILES NOW.

MY 2018 HONDA CRV HAS THE OIL DILUTION ISSUE AT MY FIRST OIL CHANGE I ASKED THE SERVICE ADVISER WHY MY OIL LEVEL WAS OVER THE TOP OF THE DIP STICK BY ABOUT 3/4 AN INCH AND THE OIL SMELLED LIKE GAS AND I ALSO ASKED HIM WHY I SMELLED IT IN THE CABIN. HE SAID ANYTHING WAS WRONG IT WAS NORMAL. I CHECKED THE OIL EVERY 1000 MILES AND IT WOULD GO UP 1/8 INCH EVERY 1000 MILES. I TOOK THE CRV BACK THE DEALER BECAUSE THE HEATER WOULD NOT GET WARM AT ALL AT IDLE AND THE SMELL OF GAS WAS TERRIBLE MY GARAGE EVEN HAD A STRONG SMELL OF GAS.THE DEALER TOLD ME I DEFINITELY HAD GAS IN THE OIL AND THE HEATER PROBLEM WAS PART OF THE GAS IN THE OIL ISSUE AND AT THIS TIME HONDA HAD NO FIX FOR THE ISSUE. THEY DID A OIL CHANGE AND TOLD ME THEY WOULD CONTACT ME IF HONDA CAME UP WITH A FIX. IT'S NOW 4 DAYS AFTER THE OIL CHANGE AND THE OIL IS ALREADY OVER THE DIP STICK. I OPENED A CASE WITH HONDA CUSTOMER SERVICE AND AFTER TALKING TO THREE DIFFERENT PEOPLE I FINALLY TALK TO A CASE MANAGER AND HE TOLD ME GAS IN THE OIL WAS NORMAL AND TO TAKE THE CRV BACK TO THE DEALER IF THE HEATER WAS NOT WORKING. HE IS PROTECTING HONDA BECAUSE THEY HAVE A HUGH ISSUE. I DID NOT GET THE EXTENDED WARRANTY SO THIS IS A BIG DEAL FOR MANY PEOPLE LIKE ME. PLEASE HELP HONDA DOES NOT CARE ABOUT THE CUSTOMERS IN THE USA LOOK AT WHAT THEY DID IN CANADA AND CHINA FOR THE EXACT SAME ISSUE. THANK YOU!