2018 HONDA CR-V Complaints

PURCHASED VEHICLE FROM FOX HONDA IN GRAND RAPIDS, MI ON 8/14/18. NOTICED GASOLINE SMELL ON DIPSTICK AFTER 1000 MILES. CHECKED AGAIN AFTER 2000 MILES AND THE GASOLINE SMELL IS STRONGER AND THE DIPSTICK REGISTERS WELL PAST FULL. THE CHECK ENGINE LIGHT CAME ON TODAY 10/23/18 WITH A MESSAGE "SYSTEMS EMISSION PROBLEM." EXTREMELY DISAPPOINTED IN HONDA.

THE CAR HAS SEVERAL ELECTRICAL PROBLEMS WITH THE NEW SAFETY FEATURES. ON 3 OCCASIONS, THE CAR HAS "HARD BRAKED" BY ITSELF FOR NO APPARENT REASON (NO CARS NEARBY). ALSO, THE CAR "BEEPS" INTERMITTENTLY WHEN IT SHOULDN'T. THIS INDICATES A PROBLEM ALSO WITH SAFETY FEATURES. THE AUTO WALK-AWAY LOCK FEATURE DOES NOT ALWAYS WORK. THE SETTINGS ARE FOR CAR TO AUTO LOCK & IT DOES SOMETIMES & SOMETIMES IT DOES NOT! THE MIRRORS LIGHT UP WARNING THAT THERE IS A CAR IN THE LANE NEXT TO ME & NOT TO ENTER LANE, IT DOES THIS WHEN I'M NOT CHANGING LANES-DEFECTIVE ALSO.

WHEN TURNING LEFT ONTO 4-LANE HIGHWAY, THE VEHICLE EXHIBITED UNEXPECTED SEVERE HESITATION. I TOOK THE VEHICLE TO A DEALER ASKING FOR DIAGNOSIS, AND ANY ECU OR CVT SOFTWARE UPDATES. ON 10/4/2018 THE DEALER "COULD NOT REPLICATE" AND REPORTED SOFTWARE IS UP TO DATE. SEE ATTACHED INVOICE. ON 10/5/18 I READ THE CONSUMER'S UNION REPORT REGARDING ENGINE OIL DILUTION ON THIS VEHICLE. WHILE THE FILL LEVEL ON MY DIPSTICK IS ~1/8TH INCH ABOVE FULL, NO GASOLINE SMELL FROM THE DIPSTICK OR INTERIOR HAS OCCURRED TO DATE.

-GAS LEAKING INTO THE OIL CONFIRMED BY THE LOCAL DEALER. "APPROXIMATELY 1/2 QUARTERS EXTRA". -OIL LEVEL IS CONFIRMED TO BE ABOVE THE PLASTIC INDICATOR REACHING TO THE METAL PART OF THE DIPSTICK WAY ABOVE THE NORMAL LEVEL STATED ON THE (OWNERS MANUAL). -OIL SMELLS EXACTLY LIKE GAS CONFIRMED. -FLUCTUATING ENGINE PERFORMANCE AFTER 1000 MILES OF A FRESH OIL CHANGE DUE TO THE OIL BEING DILUTED AND NOT BEING ABLE TO PREFORM ITS JOB AS A LUBRICANT. - ATTACHED, A PICTURE SHOWING THE PROBLEM. ## VIN PASSED ## HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/ ##

TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DETECTED AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE ODOR WAS ALSO EVIDENT OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PAGE HONDA (LOCATED AT 1819 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 333-3200) WHERE IT WAS DIAGNOSED THAT THERE WAS FUEL CONTAMINATION IN THE ENGINE OIL. AN OIL CHANGE WAS COMPLETED BY THE DEALER. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE MANUFACTURER ATTEMPTED, BUT FAILED TWICE IN PROVIDING A REMEDY FOR SIMILAR FAILURES WITH SIMILAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,834.

WHEN I PULLED OUT THE DIPSTICK TO CHECK MY ENGINE OIL YOU COULD SMELL GASOLINE ON IT. THERE IS GAS MIXING IN WITH THE OIL. MY VEHICLE WAS SITTING IN MY DRIVEWAY WHEN I CHECKED IT. TOOK IT TO MY DEALER AND THEY HAD ME STAND WITH THEM WHILE HE CHECKED AND YOU COULD SMELL IT THEN ALSO. THEY CHANGED THE OIL AND SUGGESTED IT BE CHANGED EVERY 5,000 MILES INSTEAD OF THE CALLED FOR 7,500 MILES, UNTIL HONDA RELEASES A FIX (SUPPOSEDLY MID NOVEMBER). THEY ALSO INFORMED ME THAT HONDA WOULD NOT COVER THE EXTRA OIL CHANGES. MY CAR WAS AT THEIR FACILITY OCTOBER 8 AND 9, 2018. I WAS TOLD TO CHECK THE OIL EVERY 1,000 MILES AND IF I SEE THE LEVEL ABOVE THE NORMAL READING TO CONTACT THEM IMMEDIATELY, OR IF I SEE MY ENGINE LIGHT COME ON. I AM CONCERNED ABOUT THE LIFE OF THE ENGINE EVEN AFTER THE FIX IS IN PLACE. I TOLD BOTH AMERICAN HONDA AND THE DEALER THAT I HAVE A TRIP PLANNED IN EARLY NOVEMBER AND I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE ANY LONG DISTANCE, MY CONCERNS WERE WITH IT STALLING OR JUST STOPPING.

ODOR OF GASOLINE IN THE ENGING OIL. WHEN CHECKING OIL LEVEL (DIPSTICK) OIL IS OVERFILLED AND SMELLS OF GASOLINE

REAR SEAT SEAT BELTS ARE REVERSED. THE DRIVERS REAR AND MIDDLE SEAT BELT RECEIVERS ARE REVERSED. SAFETY ISSUE.

TOOK VEHICLE TO TIRE DISCOUNTERS FOR FIRST OIL CHANGE AND WAS TOLD THE OIL LEVEL WAS HIGH AND THEY COULD SMELL GAS IN THE OIL. THEY INFORMED US THIS WAS A PROBLEM THAT HONDA WAS AWARE OF AND THEY RECOMMENDED THAT WE REPORT IT TO NHTSA.

REPEATED LOSS OF POWER / STALL. CHECKED FLUIDS AND OIL DIPSTICK LEVEL IS HIGH AND SMELLS STRONGLY OF GASOLINE.