2021 HONDA CR-V Complaints

I love my Honda CRV however, I recently have experienced what I call "Sticky Steering". I purchased this vehicle brand new from Jones Honda in Lancaster and have followed all the service suggestions for the most part to the "T". I used it for my Real Estate job along with filling in the gaps with driving for lyft. About 4 months ago I noticed the steering sorta wanted to stay in the position it was in when I wanted to slightly adjust the steering it was "Stuck" and I had to extend more pressure than normal to get it to move. Than all of the sudden it moved to another spot but got stuck in that spot. Needless to say this really concerned me. I than searched online to see if others are having the same problem to find out they are! When I checked the recall on my vehicle I found out that 2022-2024's were recalled but my 2021 CRV was not. This is definitely a safety issue because if a person would "Over steer" to get it unstuck the car could jolt into another lane of traffic or even go off the road and have a crash. I found out that there are many people having and complaining about this same issue online. I do not have the money to make the repair myself so that is why I am reaching out. Maybe my vehicle along with other 2021 models can be repaired and hopefully save someone from being killed. It's very unnerving when it occurs. The problem is I never know when it's going to get stuck. I was hoping to drive this CRV till the wheels fell off but now I am forced to drive with extreme caution every time I get behind the wheel for fear of not knowing when the steering will "Stick". Please help me get this repaired. From my understanding there is a faulty electric motor that controls the steering that for some reason does not operate properly.

While driving the 2021 Honda CRV in March 2026 on the highway (above 50 mph) the steering wheel would "lock up" causing me to be unable to guide the car back into my lane of traffic. Initially, it was thought the lane drift feature was activating. After it was determined that was not the case (experimenting by me), the "lock up" was noticed multiple more times over several weeks, especially when driving on the highway. I was very concerned for myself and my passengers as I never knew when the steering wheel would "allow" me to correct the vehicle. I made an appointment with my Honda dealership in April 2026 which is where the vehicle was originally purchased, to see what was happening. I asked about a recall and the service advisor assured me that there was not recall on my vehicle. After the vehicle was repaired and I read the actual invoice detailing the repair, I noticed how similar the description of the problem was to the symptoms of the sticky steering recall. I contacted Honda Corporation and reported the issue and repair that was completed. I asked for reimbursement for the repair. Copies of my repair bill were sent and after consideration, the representative asked what amount I would consider for reimbursement. I suggested $4500 (the total bill for repair was $4661.35). After several business days, Honda called back to "respectfully decline" to reimburse me for the repair.

The steering wheel has developed resistance to turning left and right. It is most noticeable when driving on highways where small steering inputs are needed to keep the vehicle within a lane. The steering wheel with stick in place requiring more effort than normal to turn in either direction. When the steering wheel does turn, there is an audible click sound. The additional force needed to rotate the steering wheel past the sticking point can cause oversteering. This makes it difficult to smoothly control the vehicle and keep it within the lane while driving. I purchased this vehicle new from a Honda dealership in the fall of 2021. The vehicle currently is at 41,000 miles, but the problem began within a year of purchase and with less than 10,000 miles. The sticking and clicking sound is not constant, making the problem difficult to diagnose. The steering system is completely original (as purchased), and it has not been in a collision that would have caused damage to the steering system.

Gently used car, the steering wheel makes strange noise, sticking and clicking, not felling safe when driving. There are a lot of complaints about steering wheel problems. Why there is no recall on it, I cannot spend $5000 for fixing and is all about 2021 crvs. defected? Need to be recalled or replaced. So sad it is only 5 year old car. My 2011 honda crv lasts 11 years with no problems. Very disappointed.

Unknown. The driver reports that while the vehicle was moving at moderate speed (~35 mph), the steering wheel would not turn, resulting in the vehicle striking a pole- causing significant damage to vehicle. Airbags were deployed and occupants taken to hospital for injuries.

Manufacturer Dealer Diagnostic confirmed that Head Gasket is leaking on cylinder 1 and that this is a known issue. Vehicle just 3 months and barely 2000 miles out of new car warranty. Manufacturer fails to cover repair at 100% Power Loss while driving on the freeway on 2 separate occasions. Engine did not provide power in response to accelerator pedal, car slows down w/o control. Incident 1 traveling 65 mph Hwy [XXX] in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Description of Incident: Immediately after purchasing this 2021 Honda CR-V Hybrid brand-new at an authorized Honda dealership in Maryland, the driver’s seat frame exhibited abnormal mechanical play. The seat shifts and rocks forward and backward during standard acceleration, braking, and turning maneuvers. The issue was brought to the selling/servicing Honda dealership in Maryland shortly after delivery while under factory warranty. However, dealership service staff refused to repair or replace the frame assembly, claiming the play was within normal specifications. The defect has persisted throughout the vehicle's operation. Safety Risk: The failure of the seat structure to remain rigidly locked in place compromises the integrity of the vehicle’s primary driver restraint system. Unintended seat shifting during sudden stops, sharp turns, or a collision alters driver posture, increases driver distraction, and potentially impacts the proper alignment of the seatbelt and airbag deployment zones. Confirmation & Inspection History: Reproduced/Confirmed: Yes, the physical shifting occurs continuously during operation and was directly presented to the servicing Honda dealership. Inspected By: Authorized Honda dealership service personnel in [XXX]. Symptoms & First Appearance: Mechanical rocking and play present from the day of purchase at 0 miles. No electronic warning lights or messages. Honda Automobile Customer Service Case #XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering is hanging up when turning to the left. We have had it diagnosed by a mechanic and says it is dangerous and needs to be repaired. The dealer says the only cars recalled our 2022 to 25. Ours is a 2021 but having the same problems as the ones that were recalled. The parts installed in the car are the exact same ones that are in the 22 to 25. After doing research, we see that this issue goes back to 2016. Many have complained, but Honda refuses to include these in the recalls. I would like for our car to be included in the recall as well as the part is extremely expensive. We have been quoted $4000 if they can find the part.

Glass sunroof was closed and exploded outward at 60 mph; nothing hit it and glass shows outward explosion deformation

While Driving on freeway, engine suddenly stops. This has happened four times now in the last two years one time was almost deadly as we were surrounded by semi’s and lost power completely except for the small amount of hybrid power. I had to quickly get to the side, barely missing a semi truck. 2021 Honda CRV hybrid. I have taken it into Bountiful Honda in Utah after each episode, the first time they did some adjustments it was about $600. The second time they just kept it for six weeks and couldn’t find anything wrong. Third time was the same and this last time they changed the fuel injectors. But we’re scared to death to drive our car. We’ve been renting cars every time we have to go more than an hour away from our home or get on the freeway for very long. We are hesitant to trade it in because we don’t want them to turn around and sell it to someone else that would not be aware of the problem. But we were able on the last episode to retrieve a code with a little machine we purchased. But that code just meant severe engine failure. The dealership kept my car for almost 2 months on the third episode and drove it over 2500 miles and were unable to get it to replicate. It seems to happen every 3 to 4 months with normal driving. I have records for everything. This car is a hazard to gave on the road. I just can’t afford to just buy a new one without trading this in and I just can’t do that with good conscience.