2013 HONDA CR-V Complaints

I WAS STRUCK BY A DEER ON THE DRIVERS FRONT FENDER CAUSING EXTENSIVE DAMAGE AND THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. I WAS TRAVELING AT A SPEED OF 55MPH GOING STRAIGHT AHEAD ON A STATE HIGHWAY WHEN THE DEER RAN INTO THE DRIVERS SIDE FRONT END.

ENGINE GRINDING NOISE WHEN CROSSING UP AND DOWN STRUCTURES LIKE BRIDGES. ESPECIALLY ON HIGHWAY WHILE TAKING EXITS. AT A TIMES IT FEELS LIKE THE ENGINE IS ABOUT TO DIE. THIS GRINDING NOISE IS DISTURBING MY CONFIDENCE TO DRIVE THE VEHICLE SAFELY.

WE PURCHASED A 2013 HONDA CRV AND WOUND UP RETURNING THE VEHICLE THAT DAY WITH ONLY 20 MINUTES OF DRIVING THE CAR. WE WERE ON THE FREEWAY, MY HUSBAND WAS BEHIND US IN OUR OTHER CAR. I WAS DRIVING ABOUT 55 MILES PER HOUR WHEN THE GAS PEDAL BASICALLY LOST POWER. IT FELT AS IF THE RESISTANCE BEHIND THE PEDAL JUST DISAPPEARED (ACCELERATOR HESITANCY ALSO HAPPENED AT A LEFT TURN GOING 5 MPH). AT THAT MOMENT THE CAR LOST POWER...SEVERAL SECONDS LATER, THE PEDAL RESUMED ITS NORMAL FEEL AND POWER RESUMED...IT DID THIS 3 TIMES. RIGHT AT THE FIRST TIME IT DID THIS, I HEARD A TRIPLE CLICK (SOUNDED LIKE THE CLICKS YOU GET WHEN THE CAR DOES NOT TURN ON AFTER BATTERY DRAIN). SO, CLICK, CLICK, CLICK, LOSS OF POWER, POWER, LOSS OF POWER, POWER, LOSS OF POWER, POWER. I IMMEDIATELY GOT INTO THE RIGHT LANE THINKING THE CAR WAS GOING TO DIE ON ME AND EXPECTING TO HAVE TO PULL TO THE SIDE OF THE FREEWAY. MY HUSBAND WATCHED THE WHOLE THING IN OUR TRUCK SO HE HAD A GOOD VIEW. HE SAW 3 EXPULSIONS OF BLUISH EXHAUST COME OUT OF THE EXHAUST PIPE AND SAW THE CAR SLOW DOWN AT EACH OF THE POWER LOSS EVENTS. THIS IS A SAFETY ISSUE AND IT IS HAPPENING NO ONLY TO THIS CAR, BUT THE FORESTER AND RAV4 AND OTHERS. SERVICE WAS SO RELIANT ON THEIR COMPUTER READ OUT, WHICH SAID NOTHING WAS WRONG, THAT WE DID NOT HAVE FAITH THEY WOULD INVESTIGATE THE PROBLEM AND FIND A SOLUTION. SO WE CANCELLED THE SALE. IT IS ASHAME THAT THE NHTS HAS ONLY REQUIRED MAT CHANGES AS RECALLS. THIS IS OBVIOUSLY A COMPUTER PROGRAMMING ERROR IN WHICH THE CAR COMPUTER (WHICH NOW CONTROLS THE GAS PEDAL RATHER THAN AN ACTUAL LINE GOING TO IT) IS TELLING THE CAR TO SLOW DOWN. AND THE FACT THAT THE COMPUTER DOES NOT RECORD A PROBLEM LIKELY IS FURTHER EVIDENCE OF A COMPUTER MALFUNCTION. THE AUTO INDUSTRY AND OUR OWN GOVERNMENT WATCHDOG IS MAKING OUR ROADS LESS SAFE. THIS ISSUE IS RAMPANT. CAR MATS, REALLY PEOPLE?

AFTER I BOUGHT THE CAR TWO WEEKS LATER WHEN THE CAR IS ON CRUISE CONTROL GOING UPHILL THE CAR ROLLS BACK BY AT LEAST 10 MILES AND PICK UP AGAIN AND STALLS AGAIN. WHEN I ASKED THE DEALER WHAT WAS THE PROBLEM, THE DEALER STATED IT WAS NOR MAL FOR THE CAR TO STALL. I NEVER ACCEPTED THAT EXPLANATION, THE CAR NEEDS TOP BE RECALLED ALONG WITH THE OTHER CARS. THIS IS MY THIRD COMPLAINT AND NOTHING HAS BEEN DONE.

VERY LITTLE NIGHT DRIVING DONE AND 6 MOS. SPENT IN FLORIDA. DEFECTIVE LIGHTS DISCOVERED SOMETIME 2013. CAN ONLY SEE 20 FEET OF ROAD AT NIGHT WITHOUT USING HIGH BEAMS. VERY DANGEROUS DRIVING. DEALER SAID SPECS. OK AND REFUSED TO DO ANYTHING TO CORRECT. CALLED HONDA AND THEY RECOMMENDED TAKING TO ANOTHER DEALER STATING THEY HAD NO COMPLAINTS. SEVERAL COMPLAINTS ON LINE.

WHEN I TURN ON ENGINE FOR THE FIRST TIME WITHOUT ANY 1-2 HOUR GAP, I HEAR A CRANKY ENGINE SOUND AFTER THE IGNITION. I FOUND THAT IT WAS A MANUFACTURING DEFECT IN 2013 MODEL. MY CLOSE FRIEND RETURNED HIS HONDA CRV AFTER A YEAR AS IT SOUNDED LOUD IN COLD WEATHER CONDITIONS OF MONTANA. IN MY CASE IT WAS NOT SOUNDING EVERYTIME TILL NOW. I NOTIFIED THAT TO MY CAR DEALER WHEN I TOOK THIS VEHICLE FROM BOB ROHRMAN. THESE DAYS IT HAS BECOME A DAILY ROUTINE, THAT SOUND IS HAPPENING EACH TIME YOU IGNITE ENGINE AFTER A GAP OF SAY 1-2 HOURS. MY BRAKES WERE ALWAYS NOISY SINCE DAY ONE OF THE VEHICLE. IT WAS ALSO NOTIFIED TO THE DEALER HOWEVER I WAS TOLD IT WAS DUE TO WET CONDITIONS. HOWEVER IT IS A REGULAR THING. MY CAR IS JUST 7880 MILES AND WELL KEPT, WHY IS THE BRAKE SO NOISY INCLUDING ANOTHER PROBLEM OCCURRING IN ENGINE NOW. PLEASE PROVIDE A RESOLUTION OR I WILL HAVE NO CHOICE BUT TO REQUEST FOR REFUND.

TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED A HANGING WIRE AND THE ALL WHEEL DRIVE CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COVER FOR THE AXLE WAS HANGING AND THE ELECTRONIC ALL WHEEL DRIVE SENSOR CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

I NOTICED A RATTLING NOISE DURING COLD STARTS FROM THE ENGINE THAT CONTINUED WELL INTO THE SUMMER. I REPORTED IT TO MY HONDA DEALER (BILL PAGE/FALLS CHURCH, VA) AND REFERRED TO THE WELL DOCUMENTED VTC ACTUATOR PROBLEM REPORTED ON THE INTERNET BASED ON VIDEO AND AUDIO SIMILARITIES IN THE NOISES I WAS HEARING. THE DEALER BEING AWARE OF THE PROBLEM REFRAINED FROM ANY INVESTIGATION OR CORRECTION UNTIL THEY RECEIVED A CORRECTIVE SOLUTION FROM HONDA. I REPORTED THE PROBLEM TO HONDA AMERICA AND THE DEALER LATER IN 2015 AFTER MY HONDA DEALER TECHNICIAN REPTD NO SOLUTION HAS COME FROM HONDA. I RECEIVED A CALL FROM HONDA REGARDING MY COMPLAINT SUGGESTING THE VTC ACTUATOR PROBLEM IS LIMITED TO ALASKA AND I SHOULD MAKE AN APPOINTMENT WITH MY DEALER TO INVESTIGATE. AS A RESULT TO A SWITCH TO SYNTHETIC OIL AT THE DEALER THE NOISE SEEMS TO HAVE GONE. UNFORTUNATELY THIS DOES NOT GUARANTEE THE ORIGINAL PROBLEM HAS NOT DAMAGED THE ENGINE OR WON'T REAPPEAR IF I DECIDE TO RETURN TO CONVENTIONAL OIL. THE OFFICIAL POSITION BY HONDA VS. THE DEALER SEEMS TO PROMOTE A STAND-OFF TO COMPENSATE FOR A LACK OF A FULLY RELIABLE SOLUTION IN THAT THE DEALER IS TOLD NOT TO INITIATE REPAIRS FOR THIS PROBLEM UNTIL A SOLUTION IS DISTRIBUTED BY HONDA WHILE HONDA CLAIMS THE PROBLEM IS NOT UNIVERSAL AND IS TRYING TO MINIMIZE ITS SCOPE; LEAVING CONSUMERS IN THE MIDDLE TRYING TO MAKE THEIR CRVS OR OTHER MODEL HONDAS RELIABLE WHILE STILL UNDER WARRANTY. I WILL CONTINUE PURSUIT OF A FIX WITH HONDA AMERICA BUT FEEL NHTSA SHOULD PRESSURE HONDA TO ADDRESS THIS WELL KNOWN AND PUBLICIZED FAULT WITH SOME SORT OF PERMANENT FIX. FOR A MANUFACTURER WHO CLAIMS THEIR VEHICLES ARE HIGHLY RELIABLE HONDA APPARENT DECEPTION REGARDING THIS PROBLEM NEEDS TO BE ADDRESSED AND I HOPE NHTSA FORCES THIS ACTION TO OCCUR. I ALSO PROVIDED NHTSA WITH A COPY OF MY 7/25/15 LETTER TO AMERICAN HONDA.

I GOT INTO MY CAR AND BECAUSE THE WEATHER WAS NICE, I TURNED OFF THE AIR CONDITIONER AND LOWERED THE BACK WINDOWS. I ENTERED THE INTERSTATE HIGHWAY, AND WHEN MY SPEED REACHED 40 MPH, A LOUD ROAR CAME FROM THE BACK OF THE CAR AND THE BACK STARTED SHAKING AND VIBRATING. I WAS SCARED AND PULLED OFF THE ROAD. I THOUGHT THE SUSPENSION OR THE WHEELS/TIRES HAD FAILED. I MADE A VISUAL INSPECTION AND COULD SEE NO PROBLEM. A HONDA DEALER WAS NEAR, SO I SLOWLY DROVE TO THEIR SERVICE BAY. WHEN I TOLD MY PROBLEM TO A WOMAN AT THE SERVICE DESK SHE IMMEDIATELY TOLD ME THAT IT WAS A COMPRESSION PROBLEM THAT ALL OF THESE VEHICLES HAD WHEN THE BACK WINDOWS WERE DOWN. I ASKED IF THE SALESPERSONS WERE SUPPOSED TO TELL THE CUSTOMER ABOUT THIS PROBLEM AND SHE SAID NO.

THE REAR LIFTGATE AND REAR PASSENGER DOOR FAILED TO OPEN WHEN I USED THE REMOTE TO UNLOCK THE VEHICLE. THE REAR LIFTGATE DID OPEN AFTER THE THIRD TRY WITH THE REMOTE KEY FOB. THE PASSENGER SIDE REAR DOOR WILL NOT OPEN BY EITHER THE EXTERIOR OR INTERIOR DOOR HANDLE. I ENGAGED AND DISENGAGED THE REAR SEAT CHILD LOCK SEVERAL TIMES AND ATTEMPTED TO OPEN THE DOOR, THE DOOR STILL WILL NOT OPEN. UPDATED 09/15/15*LJ *CN