2012 HONDA CR-V Complaints

WHEN I "COLD" START MY CAR (MORNINGS, AFTER 6 HOURS OF NONUSE) THERE IS A LOUD GRINDING/SCREECHING NOISE THAT LASTS A FEW SECONDS (HTTPS://WWW.YOUTUBE.COM/WATCH?V=V3Z00LN1DD8). THE SCHAUMBURG (IL) DEALERSHIP SAYS HONDA IS AWARE OF THIS PROBLEM AND HAS NOT PROVIDED A SOLUTION TO THEM YET. I CONTACTED THEM ON MARCH 13, 2015, REGARDING THIS. THEY PROVIDED THE SAME ANSWER TODAY...WHILE THE PROBLEM/NOISE PERSISTS. I AM HOPING THIS COMPLAINT WILL HELP FORCE HONDA DEVELOP A (VTC ACTUATOR?) SOLUTION AND PROVIDE IT TO HONDA DRIVERS.

STARTING PROBLEMS. MANY TIMES THE CAR WOULD NOT START WITHOUT JUMPING THE BATTERY. TOOK CAR TO DEALER, IKE HONDA, MARION, IL 62959 MANY TIMES. FIRST TIME, NO TROUBLE FOUND, SECOND TIME NO TROUBLE FOUND, BUT WHEN I PICKED THE CAR UP AT THE DEALER CR-V WOULD NOT START. DEALER KEPT CAR OVER NIGHT FOR TESTING AND REPLACED THE BATTERY. SAID IT MAY HAVE BEEN A FLOATING CELL. TROUBLE CONTINUED. NEXT TIME DEALER REPLACED THE ALTERNATOR. STILL NOT FIXED. AFTER JUMPING CAR SEVERAL MORE TIMES, TOOK CAR BACK TO IKE HONDA AND THEY DID A PRODUCT UPDATE 14-071, 12-17-14. NEVER RECEIVED A RECALL NOTICE FROM HONDA. STILL NOT FIXED. HAD TROUBLE A COUPLE MORE TIMES, JUMPED CAR OK. LAST TIME I TOOK CAR IN,10-10-15 NO TROUBLE FOUND AGAIN. BATTERY CHECKED OUT GOOD, NO DRAWS ON ELECTRICAL SYSTEM. SOFTWARE UP TO DATE. IN ALL CASES CAR WAS PARKED OVERNIGHT IN OUR GARAGE WHEN IT WOULD NOT START. NO LIGHTS, OR ANYTHING ELSE LEFT ON. ONCE BATTERY IS JUMPED, CAR STARTS WITHOUT ANY PROBLEMS FOR QUITE SOMETIME BEFORE HAVING PROBLEMS AGAIN. DRIVING HABITS, MILEAGE SAME AS PREVIOUS TWO SUV'S. NEVER HAD A PROBLEM WITH EITHER OF THEM STARTING. I BELIEVE THAT THE IKE SERVICE DEPARTMENT HAS MADE SINCERE ATTEMPTS AT RESOLVING THIS ISSUE AND PROVIDING ME WITH DETAILED INFORMATION ON WHAT THEY HAVE TRIED TO DO, WHAT THEY FOUND/DIDN'T FIND. HOWEVER, THE STARTING PROBLEM CONTINUES.

HONDA CRV 2012 WHEN STARTING THE CARE IN THE MORNING, ENGINE MAKES A RATTLING NOISE AFTER IT STARTS. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR SO, ON A DAILY BASIS. OF LATE, IT HAPPENS IN THE EVENING AS WELL. I.E) WHENEVER THE CAR HAS NOT BEEN RUNNING FOR A COUPLE OF HOURS. THE HONDA DEALERSHIP IS SAYING THAT THERE IS NO BULLETIN FROM AMERICAN HONDA COMPANY ON THIS, IN ORDER TO FIX THE ISSUE. AND THAT THIS IS NOT CAUSING ANY DAMAGE TO THE ENGINE. HOWEVER, I SEE A SERVICE BULLETIN ISSUED IN OCTOBER 2012 SPECIFICALLY FOR THIS, AND IT IS STORED ON THE NHTSA.DOT.GOV WEBSITE. SERVICE BULLETIN 2012 AMERICAN HONDA MOTOR CO., INC. ' ALL RIGHTS RESERVED ATB 41171-48259 (1210) 1 OF 6 OCTOBER 6, 2012 09-010 SPOKE TO AMERICAN HONDA CUSTOMER SERVICE AND THEY CLARIFIED THAT THEY HAD UPDATED THAT BULLETIN SINCE THEN. THEY ARE ADVISING THE DEALERS TO NOT APPLY THOSE STEPS AND HAVE REMOVED IT AS A RECOMMENDATION (SINCE 2013) TO FIX THE ENGINE RATTLE NOISE. THEY ARE DEEMING THIS AS A "NOISE IRRITANT". AND ASKED US TO CHECK BACK IN 4 MONTHS FROM NOW. HOWEVER, ON A PRODUCT SUCH AS THIS CAR, THE APPEARANCE IS IMPORTANT. RIGHT NOW, IT SOUNDS LIKE I AM DRIVING A CLUNKER! ALSO, THE CONCERNS ARE: A) DAMAGE TO THE ENGINE / ACTUATOR IS STILL HAPPENING? B) IS IT SAFE TO START THE ENGINE DESPITE RATTLING NOISE? C) ENGINE MIGHT EVENTUALLY NOT START AT ALL D) A LOOSE PART MIGHT DESTROY THE ENGINE WHILE DRIVING ON A HIGHWAY AND RESULT IN AN ACCIDENT! THANKS!

ENGINE MAKES RATTLING OR GRINDING NOISE ON STARTUP, USUALLY IN THE MORNING OR WHEN THE CAR HAS SET FOR AT LEAST 6 TO 8 HOURS.

ON COLD STARTS HERE A LOAD SCRAPPING SOUND THAT LASTS FOR 2-3 SECONDS. NEVER HEAR IT ON WARM STARTS.

I WAS STOPPED IN TRAFFIC ABOUT 10 FEET BEHIND A VEHICLE AND REAR ENDED BY A CAR GOING AT LEAST 40 - 50 MPH. THE CRASH CAUSED MY CAR TO BE PUSHED INTO THE CAR IN FRONT OF ME. THERE WAS A SMALL AMOUNT OF DAMAGE TO THE FRONT OF MY CAR, BUT THERE WAS EXTENSIVE DAMAGE TO THE REAR OF MY CAR, PUSHING THE BACK SEATS INTO THE FRONT. MY CAR WAS TOTALED. NOT ONE AIRBAG DEPLOYED, THE DRIVERS SEAT BROKE AND MY SEATBELT DID NOT RESTRAIN ME AFTER THE INITIAL IMPACT CAUSING ME TO BE THROWN INTO THE PASSENGER SEAT AND KNOCKING ME OUT. THERE WERE NO PASSENGERS IN MY CAR.

PURCHASED A HONDA CRV 2012 FROM A DEALERSHIP BUT THEY BROUGHT THE CAR TO ME FOR A TEST DRIVE WHICH RESULTED IN MY NOT HEARING THE GRINDING NOISE ON STARTUP. THE ENGINE MAKES A GRINDING SOUND EVERY TIME YOU START IT (COLD STARTS...WHEN I START IT IN THE MORNING IT MAKES THE SOUND AND IF I START IT WITHIN 15-20 MINUTES AFTER THE INITIAL START IT IS MUCH MILDER OF A NOISE.) THE HONDA MECHANIC SAID THEY COULD NOT FIX IT (STILL UNDER WARRANTY AT THE TIME) BECAUSE HONDA HAS NOT DONE A "SOFTWARE UPDATE." I NOW SEE, AFTER RESEARCHING THE ISSUE, THAT THIS IS AN ONGOING PROBLEM WITH HONDA CRV'S THAT HAS NOT BEEN RECTIFIED.

LOUD NOISE ON START-UP ALL THE TIME (DOESN'T MATTER IF COLD OR HOT). TOOK TO DEALER, PEORIA, IL - 12/30/2014 SUSPECTED VTC ACTUATOR. DEALER SAID COULD NOT DUPLICATE, AFTER I EVEN RECORDED THE NOISE. BROUGHT BACK IN APRIL 2015, INSISTED THEY LISTEN WHILE I WAS THERE. DIAGNOSED VTC ACTUATOR. SAID HONDA HAD A TECH BULLETIN, SAID THEY KNOW ABOUT THE PROBLEM BUT WILL NOT ALLOW DEALER TO FIX IT. TOLD TO CHECK BACK AGAIN SOON. I CHECKED BACK OVER SEVERAL MONTHS. SAME ANSWER. THERE IS NO FIX, HONDA KNOWS ABOUT THE PROBLEM. HOW CAN A MANUFACTURER KNOW THERE IS A PROBLEM, AND SAY THEY CAN'T FIX IT. I CAN'T RESALE THE VEHICLE WITH THIS NOISE. THE NOISE IS VERY LOUD AND EMBARRASSING ON EVERY START UP. DEALER REFUSES TO FIX OR PROVIDE ANY SOLUTION. THIS SEEMS TO BE A PROBLEM WITH DIFFERENT HONDA VEHICLES, AND CONSUMERS CAN'T GET THE PROBLEM FIXED.

MY CR-V PRESENTS ITSELF WITH A LOUD GRINDING NOISE AT START, CAUSED BY A DEFECTIVE,VTC ACTUATOR WHICH IS REFERENCED IN HONDA SERVICE BULLETIN 09-010. THIS PROBLEM BEGAN IN 2008, AND IS ON GOING. THIS DEFECT SERIOUSLY AFFECTS RESALE VALUE, AND POTENTIALLY CAN CAUSE CATASTROPHIC ENGINE FAILURE. THIS REPAIR SHOULD BE COVERED BY HONDA'S 60K POWER TRAIN WARRANTY, BUT HONDA SAYS AT THE CURRENT TIME THERE IS NO FIX FOR THIS PROBLEM, WHICH THEY HAVE BEEN WORKING ON FOR SEVERAL YEARS. I HAVE CONTACTED MY DEALER AND HONDA USA NUMEROUS TIMES WITHOUT RESOLUTION, AS THE FREQUENCY AND INTENSITY OF THE PROBLEM WORSENS. THERE ARE NUMEROUS UNRESOLVED COMPLAINTS AND VIDEOS ON THE INTERNET ABOUT THIS DEFECT. I HAVE CONSULTED A LEMON LAW ATTORNEY, BUT BECAUSE HONDA MAKES NO EFFORT TO REPAIR THE PROBLEM, IT DOESN'T QUALIFY.

COLD START OF ENGINE CAUSES LOUD GRINDING NOISE ONLY 2 AND A HALF YEARS OF OWNERSHIP 50,000 MILES LOOKING ONLINE IT IS NOT A UNIQUE PROBLEM AND IS AN ENGINE DESIGN FLAW. HONDA ONLY SAYS IT'S WORKING ON THE PROBLEM BUT DOESN'T HAVE A FIX YET. THEY SAY THE OFFICIAL PROBLEM IS THAT THE VTEC ACTUATOR IS DEFECTIVE. GIVEN THE NUMBER OF POSTS ASKING ABOUT THIS PROBLEM I WOULD ASSUME THE COMPANY WOULD WORK ON IT ESPECIALLY IF IT IS A PROBLEM WITH THE ENGINE.