2021 HONDA CR-V Complaints

I have been trying to get Honda to perform the safety recall since January 2024 (NHTSA Recall Number 23V-844). The dealer (Parker Johnstone's Wilsonville Honda) says the parts are unavailable. American Honda Motor Company customer service was unhelpful and told me to contact a dealer. Honda case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Experiencing freezing/sticking of the steering wheel during driving at both slow and fast speeds. After inspection by a Honda dealer, the problem was able to be reproduced was determined that the vehicle requires a new steering gearbox. There were no warning lamps or messages that appeared to indicate this issue.

2021 CRV EX experiences sticking when steering. Vehicle was purchased used as Honda Certified and problem noted at 13,800 miles of usage. When driving at approximately 40-45 mph, the steering wheel requires additional effort to return to center position, especially noticable when turning left. There is also a noticable clicking sensation and sound coincidental to this anomaly. There are no apparent error codes and LKAS is enabled. I have not yet taken the vehicle to Honda Service

When I am driving sometimes I feel the steering wheel “sticks” and I have to apply more pressure to “break” the lock in order to steer it. I have noticed it at highway speeds and even on some curves which I believe makes it easier to accidentally over correct. It has the potential of creating an accident if on a curved road where one has to apply more pressure to break the steering wheel and accidentally over correct which could cause the vehicle to stray into an adjacent lane or barrier. The problem has not yet been confirmed by a dealer or independent service center. I believe the vehicle needs to be driven for a while and at highway speeds in order to recreate it. No other entity has inspected the vehicle in relation to this issue. No warning lamps, or messages were shown prior to this issue.

The steering wheel began sticking some time ago. It seemed to come and go, so I didn't pay a lot of attention to it. It mostly would stick when I steered to the left and then back to the right. It would stick coming out of a curve or after it had been driven straight for a while. Mostly it's left to right. I took it to the dealer yesterday and was told that the steering rack at a cost of $3600.00. Unfortunately, the car is no longer under warranty. Additionally, the part is on national back order and may not even be received until November. This feels like a dangerous issue and in my opinion, there should be a recall.

Steering feels sticky and temporary requires extra force to get the wheel to turn

The steering is sticking. It takes effort to correct the steering. There is also a clicking sound when the wheel sticks. This can make steering the car more difficult.

The steering sticks and there is an increase in the steering effort. Part No. 53620-TLA-A30 was diagnosed by the dealer to need replacement. The dealer informed me that this part is out of inventory in the entire Honda organization and there is no date as to when this part will become available. Since this is my only vehicle I am currently driving a car with a known safety issue and no expectation as to when it can be repaired. I also have a copy your ODI Resume Investigation EA23003 which describes the exact same problem on other Honda CRVs and indicates that there are reported crashes and injuries.

With keyless transmitter in my possession…Intermittent Attempts to start the vehicle can be almost impossible due an extremely firm brake pedal with high resistance. First attempt.. extremely firm brake pedal with high resistance…pressing the start button… no results. Second attempt brake pedal will have a slight “give” .. pressing the start button only results in all dash warning/ inspection lights illuminating. Third attempt usually results in the vehicle starting normally. In an attempt to remedy the problem… I have replaced the start/stop button… problem still persists. Have read numerous articles and posts in forums and on the internet that other owners of various Honda models with the push button start switches experiencing the same issue. I have contacted my local Honda dealer… they state to date they have not had any customer reports of this problem … However… …. contacting an independent Honda repair shop reveals they in fact have had customers report this issue. When this happens… there is no warning… no illumination of DTC lamps on the dash… intermittent… but very concerning