2021 HONDA CR-V Complaints

I was parking in the garage in the condominium complex where I live. Because the spaces are narrow with a concrete post on the left of my space and a parked car on my right, rather than pull directly into my space I typically stop the car a few feet beyond my space, reverse to align my car with the spot, and then pause to center the steering before I shift to drive. At this point the parking spot is about one car length in front of me. On this particular afternoon, as soon as I put the car into drive, it abruptly accelerated and in the split second before I hit the concrete wall directly in front of me I knew that I had no control over the car's speed. Upon impact, the airbag deployed giving me a sternal fracture and other bruising. I do not know why this sudden acceleration occurred, since I had stopped and carefully positioned the car to slowly move forward into my parking space. After the accident, I checked the floor mat (having heard that sometimes can interfere with the gas pedal) but the floor mat was securely in place. The car was towed to the repair shop and a week later the insurance company declared my car a total loss. When I asked the repair shop if they could tell what caused this sudden acceleration they suggested trying to secure the car's black box, and I mentioned this to the insurance representative. The insurance company have since moved the car to be used for salvage. I do not know what caused sudden acceleration. I can only assume the problem was electrical or computer, as opposed to human error. I am submitting this report in the hopes that others will be protected from being hurt in accidents like this.

Steering sticks momentarily when turning the steering wheel. This could be a potentially fatal problem. I just called the dealership, and there are no recalls although the problem has been widely reported online. No warning lights.

The steering is sticking when turning left and not returning to center. It makes an audible clicking when it happens. It does not happen with right turns, is not speed related, and is intermittent. Seems to happen more frequently after the car has been driven for awhile or when the weather is warmer as it’s been happening for over a year.

EPS gearbox. When entering into a turn the steering wheel gets stuck and requires additional force to pull wheel out of the turn for both left turns and right turns. The risk of overcorrecting or being unable to return the wheel to a forward direction is a major risk to the driver and to others. The vehicle is uncomfortable to drive due to the unpredictability of the sticking steering. The more severe the turn the more sticky the steering. The issue seems to be progressing over time since it was first noticed (May 2024; vehicle purchased Aug 2021). The vehicle was taken to the Honda service center for diagnosis; however, there were no warning lamps or messages triggered by the vehicle. The vehicle was inspected by the service technician with the recommendation to replace the EPS gearbox assembly. The observations by the technician were "The EPS steering assist is not performing correctly on left turns. Checked suspension for binding. No damage found. Gearbox assembly will need to be replaced". The vehicle is a 2021 Honda CR-V with 42,000 miles (Honda warranty 3 YR/36,000 miles). The Honda service center initially placed responsibility on customer to repair at a cost of approx $4,000. This case has still not been settled and no authorization for repair has been agreed upon.

Steering is very noisy Hard to drive Lane departure comes on And makes car drive out of lane of traffic Then brake assist kicks in And stands me on my head I have taken to dealership They can’t get the car to do it They tell me turn off all the features and drive it I feel very unsafe in it I want the problems fixed Or I will call my attorney

The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware of a failure with the inclement weather sensor which should engaged with the vehicle in inclement weather. The contact stated that the sensor would not function properly. Additionally, the system failure warning light was illuminated. The contact was concerned of a safety hazard while driving in inclement weather. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda CR-V. The contact stated that while driving 5 MPH into the garage, the vehicle inadvertently started to reverse. The instrument cluster lights went blank. The brake pedal was depressed but the vehicle failed to respond, and the vehicle drove over some rocks in the yard. The contact continuously depressed the brake pedal however, the vehicle failed to respond. The contact pulled the parking brake, and the vehicle stopped. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and encouraged the contact to call again if the failure recurred, but no assistance was provided. The failure mileage was approximately 16,500.