2013 HONDA CR-V Complaints

I HAD LEFT MY OFFICE ABOUT 10 MINUTES PRIOR TO PULLING INTO A SHOPPING CENTER AND WAS DRIVING ABOUT 5 MPH IN THE PARKING LOT, LOOKING FOR A PARKING SPACE. I SAW ONE AND SLOWED DOWN EVEN MORE TO BARELY MOVING, AND WAS EASING INTO THE PARKING SPACE WITH MY RIGHT FOOT ON THE BRAKE. JUST AS THE CAR STOPPED AND I WAS GETTING READY TO PUT IT INTO PARK, THE ENGINE SUDDENLY REVVED UP AND THE CAR JUMPED THE CURB AND HIT A TREE ABOUT 5 FEET IN FRONT OF THE PARKING SPACE AT FULL FORCE. IT WAS LIKE THE ACCELERATOR HAD BEEN PRESSED ALL THE WAY TO THE FLOOR. I WAS TOTALLY STUNNED. THE ENTIRE FRONT OF THE CAR WAS SMASHED IN AND RADIATOR FLUID WAS COMING OUT OF THE BOTTOM OF THE CAR. WHEN THIS INCIDENT OCCURRED, I WAS NOT TALKING ON THE PHONE; I WAS NOT DRINKING OR EATING ANYTHING IN THE CAR; I DID NOT EVEN HAVE THE RADIO TURNED ON. I WAS NOT IN AN EMOTIONAL STATE; I AM NOT PSYCHOTIC, HOMICIDAL ,OR SUICIDAL. I HAD BOTH HANDS ON THE STEERING WHEEL AS I HAD JUST MADE A SLOW LEFT TURN INTO THE PARKING SPACE AND WAS BARELY MOVING, WITH MY FOOT ON THE BRAKE. I HAVE GONE ON THE INTERNET TO RESEARCH ANYTHING LIKE THIS OCCURRING WITH OTHER HONDA CRV'S, AND THERE ARE NUMEROUS INCIDENCES CITED INVOLVING THE 2011 AND 2013 MODELS. IT HAPPENS IN VERY COLD WEATHER (FREEZING OR BELOW) , WHILE THE BRAKE IS ENGAGED. IT WAS IN THE LOW 30'S AT THE TIME AND MY FOOT WAS ON THE BRAKE. LUCKILY, THE TREE STOPPED MY FORWARD MOTION, OR I WOULD HAVE ENDED UP DRIVING THRU THE PLATE GLASS WINDOW OF THE UPS STORE. OTHER DRIVERS HAVE NOT BEEN SO LUCKY - SOME HAVE BEEN TAKEN TO THE HOSPITAL, OTHER CARS INVOLVED, OTHER PEOPLE INJURED. I AM ABSOLUTELY TERRIFIED OF DRIVING THIS VEHICLE AGAIN.

AT A 10 MPH COAST I START TO ACCELERATE SLOWLY AND THE ENGINE FEELS LIKE IT WILL STALL. THE CAR DOES NOT ACCELERATE, THE RPM DOES NOT CHANGE WITH MOVEMENT OF THE ACCELERATOR PEDAL. I HAVE TO ROCK THE PEDAL TWO TO THREE TIMES TO GET THE ENGINE TO RESPOND AND ACCELERATE WITH THE TRAFFIC. THIS IS A CONTINUING PROBLEM THAT THE DEALER ON 2 OCCASIONS HAS BEEN UNABLE TO DETECT AND CORRECT I HAVE COME CLOSE TO BEING HIT FROM THE REAR TWICE. THE HONDA DEALER'S EXPLANATION IS THE TRANSMISSION IS WAITING FOR THE COMPUTER TO TELL IT TO " UP OR DOWNSHIFT. " IF THAT WERE THE CASE, THE RPM WOULD CHANGE WHEN THE ACCELERATOR PEDAL IS PRESSED . . *TR

BATTERY WAS GOING DEAD PERIODICALLY. THOUGHT I WAS LEAVING A LIGHT ON OR DOOR OPEN. TOLD THE HONDA DEALER TO CHECK THE BATTERY WHILE IT WAS UNDER WARRANTY. THEY NEVER CHECKED IT. DIDNT EVEN PUT THAT I ASKED TO CHECK IT. OUT OF WARRANTY BATTERY WENT DEAD. DID A CHECK AT AUTOZONE THEY SAID IT WAS THE ALTENATOR. CHANGED ALTENATOR STILL THE SAME PROBLEM. VOLTAGE REGULATOR. THE VOLTS ONLY STAY UP WHEN I KEEP THE HEADLIGHTS ON. ( MORE TO THIS STORY ABOUT MY BAD DEALERSHIP EXPERIENCE BUT DON'T WANT TO GET INTO IT) *JS

WHEN PARKING BRAKE WAS NOT RELEASED, THERE WAS NO BRAKE LIGHT AND NO BEEPER SOUNDS (ACCORDING TO THE MANUAL, I CHECKED LATER). *TR

LETTER FROM SENATOR BOOKER ON BEHALF OF CONSTITUENT RE THE REMOVAL OF TAKATA AIRBAGS IN 2013 HONDA CR-V (ATTN: CONSTITUENT SERVICES). *SMD THE CONSUMER WOULD LIKE ALL OF THE AIR BAGS REPLACED IN THE VEHICLE. *JB

WHEN STARTING THE CAR IN COLD (50 DEGREES F OR LOWER) OR FALLING TEMPERATURES, WITH A COLD ENGINE (NOT RUN FOR AT LEAST 8 HOURS), I HEAR WHAT SOUNDS LIKE A CRANKING SOUND FROM THE ENGINE COMPARTMENT AFTER THE ENGINE STARTS. THE CRANKING SOUND LASTS LESS THAN A SECOND AND SOUNDS LIKE SEVERE VIBRATION OF A PART WITH SCREWS/COMPONENTS THAT HAVE COME LOOSE. I'VE RECORDED THE SOUND AND HAVE THE FILE AVAILABLE. THE SOUND DOES NOT OCCUR WITH A WARM ENGINE. *TR

AT WORK, FINISHED MY SHIFT, MOVE CAR TO EXIT, TURN CAR OFF WENT IN SWIPE MY CARD GET IN CAR PUT KEY IN TO START AND CAR ENGINE WOULD NOT TURN OVER, ALL LIGHTS LIGHTS ON IN CAR, WINDOWS WORKS BUT BATTERY WOULDN'T START...THIS HAPPENED THREE TIMES AT WORK, I HAD TO JUMP START, ENGINE STARTS UP AT FIRST TURN OVER...MY CAR HAVE A VERY RATTLES SOUND WHEN I PUT KEY IN TO START AT ALL TIMES, IS LIKE I EXCEED THE TURNING POINT BUT I DON'T. I TURNED KEY NATURALLY TO START BUT STARTER STILL RATTLES...I BELIEVED IT'S A STARTER PROBLEM AND IT'S SCARING ME, MY CAR IS JUST ONE YEAR OLD, I BOUGHT IT LAST YEAR SEPTEMBER OF 2013... *TR

DURING WINTER MONTHS AT FREEZING AND BELOW PART # 110153 VARIABLE TIMING CONTROL, VTC ACTUATOR MALFUNCTIONS. AT THE FIRST START UP THE VEHICLE MAKES A GRINDING NOISE (METAL UPON METAL). THIS WAS CONFIRMED BY THE ORIGINATING DEALER AND I WAS TOLD THAT EVEN THOUGH THIS HAPPENS CONSISTENTLY IN CRV-S WHEN THE TEMPERATURE FALLS AT OR FREEZING THAT THERE IS NOTHING TO WORRY ABOUT. THE ENGINE WON'T FREEZE UP NOR WILL THERE BE ANY DAMAGE TO THE POWER TRAIN? THE PART IN QUESTION IS UNABLE (AT LOW TEMPERATURES) TO PUSH OIL UP INTO THE ENGINE UPON INITIAL COLD START-UP IN THE MORNINGS . THIS WAS HOW IT WAS EXPLAINED TO ME BY THE DEALER. WHEN I ASKED TO SPEAK TO THE HONDA REPRESENTATIVE WHO WAS AT THE STORE WHEN THE DEALER REPLACED THE PART ON 11 NOVEMBER, 2014 (AND WITHIN LESS THAN 24 HOURS IT FAILED) I WAS NEVER ALLOWED TO DO SO. I LIVED WITH THIS ALL OF LAST WINTER AND NOW THIS WINTER AS WELL OR SO IT APPEARS. I WAS INFORMED BY THE DEALER THAT THIS WAS AN ISSUE ON SEVERAL 2013 HONDA CR-V'S SOLD IN STATES WHERE THE CLIMATE IS FREEZING OR BELOW. I WAS ALSO INFORMED THAT A FIX WAS IN THE WORKS BY HONDA. WELL A FIX HAS BEEN IN THE WORKS NOW SINCE AT LEAST FEBRUARY OF THIS YEAR 2014 AND NOTHING HAS BEEN ACHIEVED. I WAS TOLD BY THE DEALER TO CALL HONDA CUSTOMER RELATIONS. THE DEALER WIPED THEIR HANDS OF THE SITUATION. I DON'T BELIEVE THAT THERE WILL NOT BE DAMAGE TO THE ENGINE ( AND POSSIBLY CAUSE IT TO FREEZE UP WHILE ON THE ROAD) POTENTIALLY CAUSING A SERIOUS HAZARD/ACCIDENT. LAST, (AND LEAST OF ALL) WHEN I WANT TO SELL AND/OR TRADE IN THIS VEHICLE IT'S VALUE WILL BE SUBSTANTIALLY DIMINISHED BECAUSE OF THIS DEFECT THAT I AM (BY LAW) REQUIRED TO DISCLOSE. FUNNY HOW THE DEALER KNEW THIS WHEN THEY SOLD ME THE CAR BUT NEVER DISCLOSED THE DEFECT TO ME! *TR

ON 9/23/14 30000 MILE CHECK UP PERFORMED AT DEALERSHIP WHERE I BOUGHT THE CAR. ON 10/14/14 IN HEAVY RUSH HOUR TRAFFIC I ACCELERATED TO PASS A CAR ON INTERSTATE 4; VEHICLE HICCUPED AND LOST POWER; ABLE TO GO TO SHOULDER OF THE ROAD ACROSS 3 LANES OF TRAFFIC; TURNED VEHICLE OFF THEN ON AGAIN; VEHICLE STARTED WITHOUT HESITATION. DROVE CAR TO DEALERSHIP WHERE I BOUGHT IT; THEY CHECKED IT OUT; SAID THEY COULD NOT FIND ANYTHING WRONG; HOWEVER, THEY RAN A COMPUTER UPDATE FOR THE ALTERNATING SYSTEM STATING THAT THEY "THINK" PROBLEM IS SOLVED. CONTACTED HONDA REGIONAL; THEY AUTHORIZED AN INSPECTION AT A DIFFERENT HONDA DEALERSHIP ON 11/12/14. I WAS AGAIN TOLD THAT THEY COULD FIND NO REASON THAT THE VEHICLE LOST POWER; AT THAT POINT, HONDA REGIONAL TOLD ME THERE IS NOTHING MORE THEY CAN DO. I AM NOT SATISFIED WITH THIS ANSWER. DO I HAVE ANY RECOURSE? *TR

I PURCHASED THE VEHICLE FROM INDEPENDENCE HONDA IN BLOOMSBURG, PA. IT WAS A SATURDAY CLOSE TO CLOSING TIME. THE SALESMAN AND HIS BOSS WERE EAGER TO MAKE THE SALE, AND SAID IF YOU SIGN THE PAPERS TODAY, NAME YOUR PRICE. ALL ALONG KNOWING ABOUT THE HEADLIGHT ISSUE/DEFECT! I NOT KNOWING ABOUT THE HEADLIGHTS, MADE THE DEAL AND PAID IN FULL. THE FOLLOWING MONDAY I COMPLAINED ABOUT A RATTLE AND TOLD THEM TO ADJUST THE HEADLIGHTS. THEY FIXED THE RATTLE AND SAID THE HEADLIGHTS WERE WITHIN SPECS OR SPECIFICATIONS! I WOULD JUST HAVE TO GET USED TO THEM! STILL DIDN'T LIKE THE INSUFFICIENT VISIBILITY SO I TOOK THE VEHICLE TO A LOCAL MECHANIC. THIS MECHANIC SAID THE INTERNET IS LOADED WITH PEOPLE COMPLAINING ABOUT HONDA'S HEADLIGHTS. HE SUGGESTED I CONTACT THE DEALERSHIP. THE SAME DAY I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO THE SERVICE DEPARTMENT MANAGER. HE SAID, "WHEN THE HIGH BEAMS ARE ON, THE LOW BEAMS ARE OFF, THAT'S JUST THE WAY IT IS." HE ALSO SAID, "THE LIGHTS ARE NOT THE SAME AS ON A GMC VEHICLE." AGAIN WAS TOLD - "GET USED TO IT!" MY COMPLAINT - THE HEADLIGHTS DON'T PROVIDE ADEQUATE LIGHTING. IT IS MOST DEFINITELY A SAFETY ISSUE! IT IS A DEFECT THAT IS NOT BEING CORRECTED. DOES THERE HAVE TO BE DEATHS BEFORE SOMETHING IS DONE? CAN YOU TELL ME WHAT RECOURSE IS AVAILABLE FOR ME TO GET PROPER HEADLIGHTS? HONDA IS GETTING AWAY WITH MURDER! *TR