2012 HONDA CR-V Complaints

THE HEAD LIGHTS ARE EXTREMELY POOR VERY VERY POOR I COULD SEE BETTER WITH A LED FLASHLIGHT THE LIGHTS POINT UP AT THE TREES ON HIGH AND POINT DOWN ON LOW ... YOU CAN NOT SEE ANYTHING ON HIGH.. I ALMOST HIT 2 PEOPLE WALKING ON THE ROAD AND ALSO COUNTLESS DEER.. CHANGING THE BULBS DID NOT WORK.. THE HOLE HEAD LIGHT ASSEMBLES NEED TO BE REDESIGNED OR THE LOWBEAM BYPASSED SO THAT THE LOW AND HIGH ARE ON AT THE SAME TIME... I AM SURE YOU HAVE HAD COMPLAINTS BEFORE DUE TO THE THOUSANDS AND THOUSANDS OF COMPLAINTS ONLINE JUST GOOGLE IT I DID THAT'S HOW I FOUND OUT IT WAS JUST NOT ME WHEN I GET ARRESTED FOR HITTING SOMEONE DUE TO MY HEADLIGHTS SUCKING I WILL BE FILING A CLASS A LAW SUIT AGAINST HONDA. *TR

THIS HAS OCCURRED MULTIPLE TIMES. I WAS DRIVING, CAME TO A STOP AND WAS UNABLE TO ACCELERATE TO 25 MPH. THE CAR HESITATED UPON ACCELERATION AND THEN SUDDENLY ACCELERATED. NORMALLY WHEN IT OCCURS IT HAS HAPPENED AFTER A STOP AT A LIGHT, STOP SIGN OR CORNER. HOWEVER, IT HAS ALSO HAPPENED WHILE I'VE BEEN ON THE HIGHWAY, LET OFF THE GAS AND THEN ATTEMPTED TO ACCELERATE. I BROUGHT IT TO MY HONDA DEALER FOR REPAIR AND THEY CANNOT DUPLICATE THE CIRCUMSTANCES. I REPORTED IT TO HONDA HEADQUARTERS AND THEY CAN DO NOTHING IF THE DEALER THE CAN NOT FIND THE PROBLEM AND HAD NO OTHER COMPLAINTS ABOUT THIS PROBLEM WHICH SEEMS UNLIKELY. THIS IS VERY SCARY AND COULD LEAD TO A COLLISION. *TR

SOFTWARE UPDATE FOR BATTERY. HEATER/DEFROSTER BLOWER MOTOR (SUBASSEMBLY MOTOR). DEAD BATTERY. SOFTWARE WAS SUPPOSED TO READ BATTERY VOLTAGE AND WASN'T WORKING CORRECTLY SO HONDA REQUIRED SOFTWARE UPDATE. HAD THAT DONE AT DEALER ON 01/01/15. AT THAT TIME ASKED ABOUT THE HEATER/DEFROSTER NOISE AND THE FACT THAT IT DIDN'T ALWAYS WORK. WAS INFORMED BY DEALERSHIP THE SUBASSEMBLY MOTOR NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $1200.00. ON WEDNESDAY 01/07/15 WENT OUT TO START CAR AND BATTERY WAS DEAD. HAD TO REPLACE WITH NEW BATTERY. CAR WAS PURCHASED APRIL 2012, LESS THAN THREE YEARS OLD. OUT OF WARRANTY DUE TO MILEAGE. SOFTWARE UPDATE DIDN'T WORK IN SENSING VOLTAGE SINCE I CAME OUT TO A DEAD BATTERY 1 WEEK AFTER "UPDATE". SUBASSEMBLY MOTOR PART NOT SOMETHING THAT IS A MILEAGE WEAR AND TEAR ISSUE. CAN BE A SAFETY ISSUE IF DEFROSTER NOT FUNCTIONING PROPERLY SUBSEQUENTLY LEADING TO POOR VISIBILITY THROUGH WINDSHIELD. *TR

WHILE DRIVING SOUTHBOUND ON THE FAR RIGHT LANE OF THE NY STATE THRUWAY THE EVENING OF JAN 8, 2015, I LOST CONTROL OF MY HONDA CRV ON BLACK ICE THAT WAS CAUSED BY A WATER MAIN BREAK WITH A TEMPERATURE OUTSIDE OF ABOUT 20 DEGREES F. THE CAR SKIDDED INTO THE MIDDLE LANE WHERE IT WAS LIT IN THE REAR BY A TRACTOR TRAILER RESULTING IN THE CAR DOING A COMPLETE 360 INTO THE FAR LEFT LANE WHERE THE FRONT END HIT A PICK UP TRUCK. THE DAMAGE TO REAR AND FRONT THE VEHICLE WAS EXTREME. MY COMPLIANT IS THAT THE ONLY AIR BAGS THAT DEPLOYED WERE THE DRIVER'S SIDE AND CURTAIN BAGS. NONE OF THE FRONT AIR BAGS DEPLOYED. I KNOW THAT HONDA HAS HAD ISSUES WITH AIR BAG RECALLS, BUT I HAD VERIFIED DIRECTLY WITH HONDA THAT MY VEHICLE WAS NOT ONE OF THOSE SUBJECT TO A RECALL. I THINK THIS INCIDENT WARRANTS SOME TYPE OF INVESTIGATION INTO WHY THE AIR BAGS DID NOT DEPLOY. *TR

THE HEATER/DEFROSTER FAILED TO OPERATE AS IT HAD IN THE PAST ON DECEMBER 6, 2013. PREVIOUS TO THAT DATE THE AIR CONDITIONER FAILED TO COOL PROPERLY STARTING IN AUGUST, 2013. HAZY WHITE MATERIAL COATED THE INSIDE OF THE WINDSHIELD REQUIRING CONSTANT WIPING SO WE CEASED USING THE AIR. OVER A SEVERAL WEEK PERIOD IN FALL 2013 THE LEFT SIDE HEATER/DEFROSTER FAILED TO HEAT THE LEFT SIDE OF THE CAR AND THE WINDSHIELD DEFROSTER FAILED REQUIRING US TO STOP THE CAR AND WIPE THE OUTSIDE OF THE LEFT SIDE OF THE WINDSHIELD. THE RIGHT SIDE OF THE CABIN HEATER BLEW SOME HOT AIR AND SOME HOT AIR REACHED THE INSIDE OF THE WINDSHIELD. THE DEALER SERVICE MANAGER AT SCHAUMBURG HONDA LISTENED TO MY COMPLAINT AND AFTER SEVERAL MINUTES RETURNED TO TELL ME ALL OPERATIONS WERE NORMAL AND I NEEDED TO USE THE RECIRCULATION TO EQUALIZE CABIN TEMPERATURE. I IMMEDIATELY TRADED THE CAR SINCE THE WINDSHIELD WAS UNABLE TO DEFROST AND CABIN TO HEAT. SEARCH GOOGLE UNDER " HEATER ON CR-V DOESN'T WORK" TO SEE MULTIPLE STORIES OF SAME AN VIDEOS OF ATTEMPTS LIKE MINE TO WORK HEATER/DEFROSTER COMPLAINTS. *TR

THE HEATER IN THIS CAR BLOWS COLD AIR AND IT IS NEARLY IMPOSSIBLE TO WARM UP DURING LONG COMMUTES EVEN WHEN THE FAN AND HEAT ADJUSTMENTS ARE ON HIGH. IT HAS NOT IMPROVED DURING THE PAST THREE MONTHS OF COLD WEATHER AND IT DOESN'T DO ANY GOOD TO PURCHASE AN AWD VEHICLE WHEN THE HEAT DOESN'T EVEN WORK.

SIRS WE HAVE TAKEN THIS CAR TO THE DEALERSHIP 6 DOCUMENTED TIMES TO REPAIR OR REPLACE A DISTRACTIVE DRIVING ISSUE THAT INVOLVES THE IN DASH NAVIGATION SYSTEM, BLUETOOTH AND GPS PAIRING. AFTER 2 YEARS OF VISITS TO VALENCIA HONDA, I WAS TOLD THAT THE PROBLEM COULD NOT BE FIXED. I HIRED THE LAW FIRM OF PARKER STANSBURY TO INITIATE A " LEMON LAW" PROTECTION BY CALIFORNIA CIVIL CODE 1793.22. AMERICAN HONDA HAS RESPONDED AND DENIED MY REQUEST FOR REPURCHASE OR REPLACE THE DEFECTED UNIT OR THE ENTIRE VEHICLE. SINCE THIS COMPLAINT INVOLVES DISTRACTIVE DRIVING ISSUES, IT IS OUR BELIEF THAT AMERICAN HONDA IS NOT ONLY PUTTING OUR SAFETY AT RISK BUT THE SAFETY OF ALL OTHER 2012 HONDA CR-V OWNERS AT RISK THAT MAY HAVE THE SAME DEFECTIVE NAVIGATION SOFTWARE. THE ARROGANCE OF AMERICAN HONDA SHOULD NOT BE TOLERATED. I WILL BE REQUESTING AN ARBITRATION HEARING WITH THE BETTER BUSINESS BUREAU IN AN ATTEMPT TO RESOLVE OUR CONCERNS ANY ASSISTANCE YOU CAN PROVIDE WILL BE GREATLY APPRECIATED TO IDENTIFY THE CAUSE OF THE PROBLEM AND TO RESOLVE THIS SAFETY CONCERN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE CRANKED BUT VEHICLE WOULD NOT START. TOWED TO SERVICE STATION. ANALYZED AND FIXED BY SHORTING BATTERY CABLES. I WAS TOLD THAT THERE WAS A HONDA SERVICE BULLETIN ON THIS. I WAS ALSO TOLD THAT NO REPAIR WAS POSSIBLE TO PREVENT THIS FROM HAPPENING AGAIN. CALLED A "GLITCH" IN THE COMPUTER SYSTEM. MY CONCERN IS THAT IF THIS ENGINE FAILURE HAPPENED IN TRAFFIC, A REAR END COLLISION COULD HAVE HAPPENED. I DO NOT KNOW WHAT OTHER SYSTEMS ON THE CAR LIKE AIRBAGS ETC. WERE INOPERATIVE BECAUSE OF THIS PROBLEM. *JS

WITH THE COOLER WEATHER UPON US, WE BEGAN USING THE HEAT RECENTLY. AS A COUPLE OTHERS HAVE ALSO NOTED, THE DRIVER SIDE "HEAT" IS BLOWING COOL/COLD AIR. THE ENGINE IS WARMING UP AND THE PASSENGER SIDE HEAT IS WORKING AS EXPECTED. *JS

DURING COLD WEATHER (WINTER) WHEN VEHICLE IS STARTED FIRST TIME IN THE MORNING THERE IS A ONE TIME GRINDING NOISE? DEALER INDICATED THAT THE ISSUE WAS WITH THE VARIABLE TIMING CONTROL VALVE, DEALER REPLACED VTC, NOISE DIDN'T GO AWAY. DEALER NOW INDICATES THAT HONDA IS WORKING ON PERMANENT SOLUTION BUT IT HAS BEEN CLOSE TO A YEAR AND NO PERMANENT SOLUTION SO FAR. *TR