1999 HONDA CR-V Complaints

WHERE CAN I FIND THE COMPLAINT FORM FOR A VEHICLE UNDER RECALL THAT THE DEALER AND MANUFACTURER ARE REFUSING TO FIX?? I RECEIVED A RECALL LETTER DATED MARCH 2020 FROM AMERICAN HONDA MOTORS. MY SON DRIVES THIS VEHICLE AND I BECAME VERY ALARMED. I PARKED THE VEHICLE AND WE HAVE BEEN STRUGGLING SINCE. I CALLED HONDA'S CUSTOMER SUPPORT & CAMPAIGN CENTER AT THE NUMBER ON THE RECALL LETTER ON 3-18-20 AT 11:18AM AND PROVIDED THE VIN. I WAS ASSIGNED A CASE NUMBER #10315713. I HAVE HEARD NOTHING FROM THEM SINCE. I CONTACTED THE LOCAL HONDA DEALER, [XXX] ON 3-18-20 AT 11:22 AM AND THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL PARTS ARE AVAILABLE AND THAT THEY KNEW PARTS WOULD NOT BE AVAILABLE FOR OVER ONE YEAR!! I CONTACTED "[XXX]" AT NHTSA ON 3-18-20 AT 12:08 AM MTN TIME AND SHE WAS UNHELPFUL AND UNINFORMED. I CALLED MY INSURANCE AGENT AT STATE FARM AND THEY ADVISED TO SUSPEND THE INSURANCE. I DON'T WANT ANYONE DRIVING THIS VEHICLE UNTIL IT IS REPAIRED BUT THE HONDA DEALER, THE CORPORATE HONDA OFFICE AND NHTSA IS DOING NOTHING!! I NOW HAVE A VEHICLE I PAID $6000 FOR THAT IS UNSAFE TO DRIVE. WHAT ARE MY OPTIONS?? SHOULD I CONTACT AN ATTORNEY?? PLEASE CONSIDER THIS AN OFFICIAL AND VERY REAL COMPLAINT AGAINST THE AMERICAN HONDA MOTOR COMPANY INC. 1919 TORRANCE BLVD, TORRANCE CALIFORNIA 90509. WHAT ARE MY OPTIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRIORITY HONDA HUNTERSVILLE (12815 STATESVILLE RD, HUNTERSVILLE, NC 28078) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

COMPLAINT ON HOW THE DEALER IS HANDLING THE RECALL. THE ISSUE THAT THE DEALER ISN'T ORDERING PARTS TO SUPPORT THE RECALL AND CALLING THE OWNER WHEN THE PARTS COME IN. THEY ARE RELYING ON THE CUSTOMER FORGETTING TO CONTINUE TO CALL EACH MONTH TO DETERMINE IF THE DEALER HAS BEEN SENT PARTS THAT THEY HAVEN'T ORDERED. THIS JUST TURNS INTO A BLACK HOLE FOR THE CUSTOMER WITHOUT ANY EXPECTATION THE RECALL WILL GET DONE. *TR

MARCH 2020 RECALL FROM HONDA.INFLATOR MAY ABSORB MOISTURE OF DRIVER AIRBAG TO MALFUNCTION IN CRASH INCREASING RISK OF INJURY, METAL FRAGMENTS STRIKING DRIVER OR PASSENGERS, INCREASING RISK OF INJURY OR DEATH. LOCAL DEALER SAYS PARTS STILL NOT AVAILABLE. CANNOT REACH HONDA CORP. *TR

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VALLEY HONDA SERVICE DEPARTMENT (4173 OGDEN AVE, AURORA, IL 60504, (630) 851-5700) WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT STATED THAT THE SRS AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH HONDA IDAHO FALLS, IOWA (3477 PIONEER DR, IDAHO FALLS, ID 83402) AND THE VEHICLE WAS NOT REPAIRED. THE DEALER INDICATED THERE WAS NO PROBLEM WITH THE AIRBAG. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIRBAG. THE APPROXIMATE FAILURE MILEAGE 208,000.

THE IGNITION SWITCH TURNED OFF THE CRV WHILE DRIVING. IT WOULD START UP AGAIN IF MANUALLY TURING THE SWITCH TO RUN OR ON, OR AT AT STOP TURING IT TO START AFTER PUTTING THE TRANSMISSION INTO PARK/NEUTRAL, BUT BEFORE THIS THERE IS LITTLE CONTROL TO THE STEERING & BRAKES. IT IS ESPECIALLY DANGEROUS AT INTERSECTIONS WHERE YOU NEED TWO HANDS TO STEER. THIS HAS HAPPENED MULTIPLE TIMES OVER THE MONTHS IVE HAD THE CRV. BUT TODAY, THE IGNITION SWITCH DOESNT SEEM TO WORK AT ALL.

HONDA CR-V 1999 DOESN'T SHIFT INTO 2 GEAR OR 3RD LIKE IT USE TO. SERPENTINE BELTS GO OUT QUICK. THE A/C ISN'T COOL OR COOL ENOUGH AND IT'S BEEN CHECKED. THE 'D' DRIVE SYMBOL DOESN'T APPEAR ANYMORE LIKE A FUSE BLEW OUT OR SOMETHING. AT TIMES IT'LL APPEAR AS THOUGH MY E BRAKE IS ON WHEN IT'S NOT. WHEN THE A/C IS ON, THE VEHICLE RATTLES AND OR JUMPS LIKE IT WANTS TO SHUT OFF. I BELIEVE IT'S A WIRING ISSUE AS WELL.

THE CUP HOLDERS IN THE FRONT UNDER THE RADIO AND THE ONES IN THE MIDDLE OF THE FRONT SEATS DO NOT HOLD EMPTY BOTTLES PROPERLY. I HAVE HAD EMPTY CUPS OR ALMOST EMPTY CUPS AND BOTTLES FALL AND GO TO MY FEET WHILE DRIVING TO THE POINT THAT IT COULD HAVE CAUSED AN ACCIDENT IF I HAD ANYONE IN FRONT OF ME. THE CUP HOLDERS ARE NOT DEEP ENOUGH AND ARE TOO WIDE TO KEEP ANYTHING IN THEM IN A TURN THINGS FALL OUT TO MY FEET. THOSE CUP HOLDERS ARE NOT GOOD AT ALL. I DO NOT HAVE A SAFE PLACE TO PUT MY DRINK IN THE CAR, THAT IS VERY INCONVENIENT AND A SAFETY HAZARD.