2012 HONDA CR-V Complaints

MY WIFE WHO WAS DRIVING OUR HONDA CRV 2012 HAD AN ACCIDENT ON THE FREEWAY OFF RAMP. WHEN THE CAR IN FRONT OF HER RAN OVER SOME WIRE THAT WAS LEFT ON THE ROAD, THE DRIVER MADE A SUDDEN STOP. MY WIFE WAS UNABLE TO STOP IN TIME AND HIT THE VEHICLE WITH OUR HONDA. THERE WAS CONSIDERABLE DAMAGE ON BOTH CARS. SINCE THE AIRBAGS DID NOT DEPLOY AND THE SAFETY BELT IN OUR 2012 HONDA CRV DID NOT RESTRAIN MY WIFE FROM HITTING THE STEERING WHEEL, SHE WAS SERIOUSLY HURT. I HOPE OTHER OWNERS OF THE HONDA CRV 2012 DO NOT HAVE THIS TYPE OF SITUATION HAPPEN TO THEM. *TR

THE HONDA HANDS FREE SYSTEM IS VERY DANGEROUS. YOU SAY A VOICE COMMAND, THEN SQUINT AT THE DASH SCREEN TO SEE WHAT IT SAYS. IT MAY TAKE 20 COMMANDS AND 20 TIMES YOU HAVE TO READ THE SCREEN TO GET TO THE PERSON YOU WANT TO CALL. IT REQUIRES ME TO TAKE MY EYES OFF THE ROAD 20 TIMES. IT IS MUCH WORSE THAN HOLDING THE PHONE. WITH A CLIP-ON THE VISOR HANDS FREE ADAPTOR, ALL I HAD TO DO WAS SAY THE NAME, AND IT WOULD CALL. I HAVE WRITTEN HONDA ABOUT THIS BUT THEY HAVEN'T RESPONDED. THERE SHOULD BE SOME KIND OF INSPECTION OR APPROVAL FOR THESE HANDS-FREE DEVICES. *TR

WHENEVER I PLACED MY CAR ON PARKING AN THE E-BRAKE IF IT WAS ON A SLOPE THE CAR WOULD KEEP GOING AS IF IT WAS ON DRIVE OR REVERSE. IT HAPPENED A COUPLE OF TIMES. I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG. WHEN I TOOK IT TO ANOTHER SHOP THEY SAW THAT THE BRAKE PADS WERE WORN OUT ALREADY WITH BARELY A COUPLE OF MILES FROM NEW. *TR

WE TOOK A TRIP FROM GEORGIA TO MISSISSIPPI ON THE WEEKEND OF 28-30 SEPTEMBER. ON THE WAY BACK WE DROVE THROUGH EXTREMELY HEAVY RAIN AT TIMES. ON THE EVENING OF OCT 1ST I RAISED THE HOOD TO CHECK THE OIL LEVEL. I NOTICED THAT THE ENGINE COMPARTMENT WAS WET AND THAT THERE WAS NO WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD (MY ACCORD AND ODYSSEY HAS IT). THAT ALLOWED WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER CAME IN FROM THE TOP AND NOT THE BOTTOM OF THE ENGINE. I TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP TO COMPLAIN ABOUT THE LEAK. THEY LOOKED AT SEVERAL BRAND-NEW CR-VS AND NOTICED THAT THEY TOO DIDN'T HAVE ANY WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. THIS IS A DESIGN DEFECT THAT NEEDS TO BE CORRECTED. WHEN DRIVING THROUGH HEAVY RAIN THERE IS NOTHING TO STOP WATER FROM ENTERING THE ENGINE COMPARTMENT AND POSSIBLY DAMAGING THE SENSITIVE ELECTRONIC COMPONENTS. I NOW HAVE A BRAND-NEW CR-V WITH UNSIGHTLY WATER STAINS ON THE ENGINE, FIREWALL, AND HOOD INSULATOR. *TR

THE POWER STEERING SYSTEM (EPS) SHUTS DOWN MAKING THE VEHICLE DIFFICULT TO MANEUVER. IT HAS HAPPENED SEVERAL TIMES, MANY TIMES WHILE TURNING AT LOW SPEED (THE VERY PURPOSE OF POWER STEERING). ONE FAILURE OCCURRED IN A PARKING GARAGE AND NEARLY CAUSED A HEAD-ON COLLISION. THE FAILURE IS INTERMITTENT AND SOMETIMES INCLUDES ILLUMINATION OF THE EPS WARNING LIGHT ON THE DASH BUT NOT ALWAYS, AND THE LIGHT HAS NEVER SEALED-IN. THE SYMPTOMS ARE SIMILAR TO WHAT IS DESCRIBED IN COMPLAINTS AGAINST THE HONDA FIT THAT LED TO SERVICE BULLETIN 09-043 THAT APPLIED TO BOTH THE FIT AND THE CIVIC HYBRID (SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1346C0/58). THE EPS SYSTEM IS NEWLY INSTALLED IN THE CR-V IN THE 2012 MODEL. BECAUSE THERE IS NO RECORD OF THIS PROBLEM FOR THE CR-V, HONDA DEALERS (WE HAVE CONTACTED MORE THAN ONE) ARE REQUIRING THAT THE FAILURE OCCUR WHILE THEY DRIVE THE VEHICLE BEFORE THEY WILL FIX ANYTHING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE WITH THE SAME COMPLAINT MOST RECENTLY THE WEEK OF 9/24 AND LEFT WITH THE DEALER OVERNIGHT. THIS COMPLAINT IS BEING LOGGED TO ENSURE THIS FAILURE IS ON RECORD. BASED ON THE FACT THAT THE FAILURE IS VIRTUALLY IDENTICAL TO THAT DESCRIBED FOR A SIMILAR COMPONENT IN EARLIER FIT AND CIVIC VEHICLES, IT ONLY SEEMS REASONABLE TO APPLY THE SAME FIX WITHOUT THE NEED FOR DIAGNOSIS AND REPLICATION OF THE SYMPTOM. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BLADE FAILED WHICH CAUSED WATER TO ACCUMULATE AND OBSTRUCTED THE DRIVERS VIEW. THE FAILURE WAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT HOW THE WINDSHIELD WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE PASSENGER SIDE BLADE THROWS WATER TO THE DRIVER'S SIDE IMPAIRING THE DRIVER'S VISION. THIS OCCURS WHEN THE WIPERS ARE ON MEDIUM OR HIGH SPEED. WHEN ON LOW THE WIPERS LEAVE STREAKS ON THE DRIVER'S SIDE. UPDATED 11/09/2012 *JS

DUE TO RECALL LETTER OF INTERIOR FRONT DOOR LATCH AND FRONT PASSENGER DOOR LATCH NOT PROPERLY LATCHED, BROUGHT THE CAR TO HONDA OF SERRAMONTE TO HAVE IT FIXED. AFTER RETRIEVING MY CAR, I TESTED THE DOOR LATCH WHILE DRIVING, THE DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE DRIVER SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO HER FIELD OF VISION DECREASING VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,102. UPDATED 11/14/12*LJ