2018 HONDA CR-V Complaints

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 27,000.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, the vehicle stalled with several warning lights flashing on the instrument panel. The contact then received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were available; however, the contact was informed that only the low-pressure fuel pump was under recall and not the high-pressure fuel pump, which was the cause of the failure. The contact was then given an estimate for the repair even though the vehicle was under recall. The manufacturer was made aware of the issue and referred the contact to another dealer for assistance. The other dealer was notified, and the contact was given the same information as the previous dealer had provided. The vehicle was not repaired or serviced under the recall. The failure mileage was approximately 90,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V The contact stated while driving 55 MPH, the vehicle started shaking and the brake light and check engine warning light illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle and continued driving. The failure persisted. The vehicle was taken to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the fuel pump module needed to be replaced; however, the contact had to pay for the fuel pump to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact was advised by the local dealer that the vehicle would only be serviced for the recall if the fuel pump failed. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated while driving 55 MPH, the steering wheel failed to respond as needed. There was no warning light illuminated. The contact and her husband diagnosed the vehicle with sticky steering. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

This recall 23V-858 was issued in mid-December 2023. Honda has not offered the necessary steps to correct the problem as of this email. The primary concern is in the language of the recall that states "If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." My concern is that appears that there is no monitoring of the recalls that NHTSA issues and therefore, apparently no reason for the manufacturer to comply. If this defect can lead to the consequences that NHTSA itself warn of, it is hard to understand why 14 months has elapsed with no corrective action. We would like to make our vehicle safe again as soon as possible

When making a steering correction, there is a tendency for the steering to get stuck in a fixed position for a brief period. It takes an abnormal level of force to overcome this stickiness before it becomes un-stuck and allows a steering change. As a result, there is some jerkiness in the steering, which presents a significant safety issue. It is more noticeable at higher speeds and can be a bit alarming, and a potential collision hazard, particularly if surrounded by other vehicles on a major highway, which I have experienced with this vehicle. I have not yet taken it to a dealer or service provider but have read several forums on-line and tried some of the recommended remedies, such as adjusting the steering column and turning the wheel slowly through full motion, which did not resolve the issue.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.