2021 HONDA CR-V Complaints

The car detected an forward collision in error and began to brake. Emergency warning came on with beeping. No object was in front of the vehicle. Was traveling approx 40 mph on city streets.

I was driving and stopped for traffic, however, I was rear ended and resulted in a 4-car pileup. Upon being rear ended and pushed fast toward the car in front and crashing the car in front, the airbags did not deploy. I had a passenger as well. During the accident the driver seatbelt did not lock, however, the passenger one did lock to prevent harm.

Purchased car on July 7, 2021, that same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. Called Dealer, Took it in on July 9, 2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021, Did not start several times during the trip. On July 11, on return trip from CT a warning light came on dashboard. IN black letters in a red rectangular box - BRAKE. I called dealer on Monday July 12, 2021 and reported the warning. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the warning on line and it says "BRING YOUR CAR TO A DEALER. TO CONTINUE DRIVING COULD BE DANGEROUS!" I left the car with the dealer for 9 days. Sept 3 through September 11, 2021. They said they could not find anything wrong. I continue to have problems with starting the car, often getting the message that says TO START ENGINE: BRAKE+PUSH. Which is exactly what I do to start the car. When I picked up the car on September 11 (after 9 days with the dealer) the service manager told me he would contact their regional manager to report the problem to the regional manager. That's the last I heard from him except when I called and he said he had not heard from regional manager yet. I called again and left message but have not heard back. I have also submitted a complaint with HONDA and I have written 3 emails to the VP of Customer Relations. the VP has not responded to me at all. The complaint person contacted the dealer and dealer told him they could not duplicate the problem. After many weeks, complaint person contacted me to let me know this. He has no other recommendations. At this time i am afraid to drive the car and just drive it locally. I have avoided the highway, and any long trips because of my fear that there is something seriously wrong with the car and brakes.

Driving my car in traffic there was a steel plate horizontally on the road painted orange. My car saw it as a potential collision and suddenly automatically applied full brakes and flashed collision warning on dash board. I almost was rear ended. Luckily I was only going 25mph. I called dealership and talked to service manager Jake. He advised that this is possible in normal operation. There is a disclaimer about this occurring in the owner’s manual. He also said there is no history of warning indicators so there is nothing to check to see if normal operations.

Purchased car on July 7,2021. That same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. called dealer. Took it in on July 9th,2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021. Did not start several times during the trip. On July 11th, while returning from CT. a warning light came on dashboard. in Black Letters in a Red Rectangular Box - BRAKE. I called dealer on Monday the 12 and reported this. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the message on line - it says " BRING YOU CAR TO A DEALER. TO CONTINUE DRIVING COULD WELL BE DANGEROUS!" I left the car with dealer for 9 days, Sept 3, 2021 through September 11, 2020. They said they could not find anything wrong. I continue to have problems starting the car. Often getting a message that says: TO START ENGINE: BRAKE + PUSH

The keyless car was accidently turned off while not in not in park The car started to roll. Yes the car is available for inspection. But based on complaints I have seen online this is how the car was designed. Pedestrian or driver could be rolled over and injured or killed, No it has not been confirmed but after I got home I was easily able to reproduce the rolling with the car turned off while not in park. No. At this point the car nor person has needed police or insurance. The car does offer beeps for warning but the car beeps so much I thought it was the car going by. It is an easy mistake we all know because we have driven cars with keys and can't remove the keys without being in park. I was able to exit the car with my keys. Pedestrians do not watch for rolling cars. Needs to be fixed in this model of car.

On 9/2/2021 as I was turning left and pulling into a parking space, the vehicle suddenly accelerated without warning and without me touching the accelerator. I was able to stop the vehicle with the brake pedal and didn't hit anything. Thankfully, there was no car on my left side because the acceleration drove the car into the adjacent parking space before I could stop it. If a car had been parked there, I would have hit it. There were - and are - no warning lights. My husband called the Honda dealer were we bought the car asking for an urgent appointment to have the car inspected, but they did not call him back as he asked. The problem has not been reproduced or inspected yet. It is available for inspection should you wish to do so.

Nothing has happened yet. I want it on record that the implementation of this feature is dangerous. On P.497 of the 2021 CR-V Hybrid's Owner's Manual is the following warning: "Exiting a vehicle that has been stopped while the ACC with Low Speed FOllow system is operating can result in the vehicle moving withoug operator control. A vehicle that moves without operator control can cause a crash, resulting in serious injury or death. Never exit a vehicle when the vehicle is stopped by ACC with Low Speed Follow." The way this feature is implemented, the following scenario is possible: I'm driving in heavy traffic that stops for a long time. I absent-mindedly forget that the CR-V is still in ACC mode and get out of the car to see if I can see what is causing the delay. While away from the car, traffic starts to move, and before I can get back in it, the CR-V drives away. Were there a child in the car or an adult who didn't drive, there could easily be multiple deaths caused by a driverless vehicle speeding up to the current ACC setting (which could be a freeway-appropriate speed). Just off-hand I can think of multiple ways to prevent such a scenario, each of which takes advantage of existing systems: The ACC could--and should--automatically disengage and the transmission go into Park 1) when a door is opened; 2) when the driver's weight leaves the seat; 3) when the driver's seatbelt is unfastened. It should not be possible for a vehicle to drive away without a driver, and this possibility could--and should--be easily prevented.

The contact owns a 2021 Honda CR-V. The contact stated that the air bag fault message was displayed. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 4,000.

The seat belt clips in the back seat that are placed together I feel are backwards. If you look in the backseat behind the driver's seat, that buckle and clip for the middle passengers seat should be flipped around. When utilizing the middle seat belt, it has to go around the seat belt to the left. This to me is a big safety concern as it adds extra pressure to the seatbelt buckling in, should there be an accident. Plus it makes it hard for the person to the left to buckle in their belt because the other seatbelt is in the way. I hope this issue can be fixed and may need to even be a recall.