2019 HONDA CR-V Complaints

On Wednesday, [XXX], the sunroof glass of my 2019 Honda Cr-V Ex spontaneously exploded while driving on the highway. There was a startling loud sound that rendered me shocked while driving! It caused me to take my eyes off the road to look around my vehicle and in the rear-view mirror to see what had happened. Nothing hit the vehicle! Luckily, there were no other vehicles nor pedestrians nearby. I maintained staying in my lane, but I was completely distracted by the sound, this could have been dangerous! Also luckily, the interior sunroof shade was closed or I'd have been showered in broken glass. The service manager at the dealer I called, Greensboro Honda, said "I'm not going to lie, I have heard of this happening before". There are many reports of this happening online and, according to news station reports, an NHTSA investigation that was closed in 2021 citing that it “has not identified sufficient evidence of a safety-related defect in the subject sunroof.” On the same day the incident occurred, my vehicle was inspected by the Service employees of Honda of Greensboro, NC. They refused to fix the problem b/c the 'Area Manager", against the recommendation of the 'Service Manager', stated that "something must have hit the vehicle". I repeatedly insisted that nothing hit the vehicle. I have filed a claim with Nationwide Insurance. Greensboro of Honda did take photos and they taped the hole in the sunroof at no charge which was kind yet suspicious since I bought this 'Certified Pre-owned" vehicle at Leith Honda of Aberdeen. The Greensboro Honda dealership is not owned by Leith. Twice, once by phone message and once via email, I requested the email, denying the issue be fixed by Honda, between the 'Service Manager' and the 'Area Manager' at Greensboro Honda be forwarded to me, to no avail. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. Note: the shape of the fractured glass hole look almost identical to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

The passenger side seat weight sensor assembly failed. It is available for inspection. The vehicle has been inspected and repaired by a certified Honda dealer. The airbag light stayed on beginning in December 2023. The SRS warning light came on in March 2024. This defect was subject to a recall of CRV’s manufactured from 2020 to 2022. We believe the 2019 vehicles were affected also and should have been part of the recall. Honda has recognized this problem and has reimbursed us $800 of the $1758.68 of the repair bill.

Newspaper told me about the fuel pump recall in December. I have called the dealer several times over the last 5 months. They still don't have the parts. newspaper says "engine may stall increasing crash and injury risk." I called your help line who told me to wait til the parts are available. How long will I have to wait????????????????????????????????????

A loud pop like a gunshot went off which was the sound of the Moonroof spontaneously shattering while driving.If this had been open then the shattered glass could have rained down on driver and passengers causing injury and/or wreck due to sharp pieces of glass.

The Safety Recall Notice that I have received from Honda (relating to my 2019 CRV) states that the fuel pump may fail and that could result in an accident. Then they state that the replacement parts will not be available until the Fall 2024. A copy of the recall notice is attached. I am concerned that I will be driving a vehicle, for many months, which might cause an accident. It is irresponsible of Honda to not address this issue quickly.

The contact owns a 2019 Honda CR-V. The contact received a notification for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer had been notified about the recall but informed the contact that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

> What component or system failed or malfunctioned. Brake fluid line defect resulted in total loss of braking power. Line spraying brake fluid in engine compartment. >Is it available for inspection upon request? Yes, but it is scheduled to be worked on in two days. >How was your safety or the safety of others put at risk? Total loss of braking power. Fortunately, the problem manifest in our home driveway at slow speed. >Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by a Honda dealer service center. Dealer concluded that failure of the original equipment Honda battery resulted in acid leaking on brake components and resulted in the bursting of the brake line and total loss of braking. >Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. >Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

After using the LKAS at 36,300 miles I observed stickiness in the steering wheel. I drove it for awhile but the stickiness makes it difficult to steer and could cause an accident. I took it to the dealer and now at 37,000 miles it needs a complete rack and pinion steering assembly at almost $4000 dollars. I have been driving cars since the 1970's and this is the first steering issue I have encountered. You would think that steering would be a system they have mastered by now. I also know that slightly older Honda CRV's (IE, 2018 model year) have been recalled for an issue like this due to improper heat treatment of the gears in the rack and pinion system. My guess is that the same parts in that model year are also in the 2019 model and it should b added to the recall as well. This system should not fail at only 37,000 miles.

I was driving down a road with no traffic when the sunroof shattered. I pulled over and there was a hole in the middle and it was completely cracked. No damage to any other component of the sunroof just the glass. There was nothing that impacted or fell on the sunroof. There was no prior damage to the sunroof or surrounding area. The sunroof was closed not in use at time of incident. Dealership could not find a reason for the damage but did say they had someone else go in for a sun roof randomly exploding as well.

Car stops suddenly on highway, going into, "limp mode." All dash warning lights came on. Rich emissions. VTM-4 issue. This is an ongoing issue with CR-Vs, yet manufacturer has issues no solution, clearly opting to work each situation independently. Therefore, manufacturer saves the time and money associated with these repairs.