2018 HONDA CR-V Complaints

I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.

I have 54,000 miles and this is the second battery and second set of tires. I understand a battery but 2 already , that shouldn’t be. And tires cupping on 2 sets of tires. And alignment was not the issue and I also have them rotated.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was traveling along a four lane, about 45 MPH and the collision braking system engaged for no reason. There was no car or obstacle in front of me, and thankfully, no vehicles following closely behind me. The system disengaged within a few seconds and then I was able to accelerate forward. This has happened twice. It is frightening to think may have occurred if there were cars ahead or behind me. The first time it happened when the car had about 15,000 on it. The second time was this summer, and the car had about 52,000. I am very concerned about this issue, and I am very worried that the braking will engage and there will be a resulting accident.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the steering wheel seized and the contact stated the steering wheel felt very tight with no warning light illuminated. The contact stated that the steering became difficult to turn and also heard a clanking noise when the contact attempted to turn the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the steering gearbox failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 33,100.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There is a recall of fuel pump replacement on Dec 18, 2023. I approached Lehigh Valley Honda for repair and they are saying I need to be on wait list. The CRV is stalling and stopping on highway while driving,need to be fixed ASAP before any accident

There is a Fuel pump recall in my 2018 Honda CRV , i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

American Honda sent me a letter notifying of recall for fuel pump issue in February of 2024 and a followup letter in May 2024. I called you on September 27, 2024 and was told to call American Honda. I called them that day and was told parts would probably be available in late October or early November. I called them again today and they transferred my call to a local Honda dealership (Penske on 96th St in Indianapolis). The dealer indicated they had trouble getting parts from Honda and to call back in a month. This issue has been know for nearly a year and Honda has done nothing.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 MPH with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 MPH. The contact stated that the emergency automatic braking, ABS, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 MPH. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the DTC codes displayed. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was towed to a local dealer where the vehicle was diagnosed for a second time confirming the original diagnosis. The contact was advised that the fuel pump that caused the failure was the high-pressure fuel pump, and the dealer would not be able to cover the costs as the recall NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) did not include the repairs for the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.