2018 HONDA CR-V Complaints

American Honda states they do not have parts to address my 2018 Honda CRV LX fuel pump problem. Our local Honda dealer Charlie's Honda Augusta, Maine does not have parts available to them, so they say. However, my mechanic was told by a number of Honda parts dealers that they do have the parts but are not allowed to sell them (illegal) to anyone but a Honda dealer. Also, Charlie's Honda and Lee Honda Auburn, Maine say they must charge me for $150 for an engine diagnostic before they will look at my vehicle. So, I had my mechanic install a Delphi 2270N fuel pump assembly for $700. This recall has been open since December 2023, winter is coming and I want a safe vehicle to drive. I feel that Honda has engaged in deceptive practices and has become another Boeing. I would like to recoup any monies that I can from Honda for this repair since American Honda and Charlie's Honda have proven to be less than cooperative. Also, American Honda will not remove the recall against my vehicle without paying for a $150 engine diagnostic fee at Charlie's Honda after my car has been fixed and is running well. I think NHTSA needs to allow non-dealer mechanics to do repair work on recalls, charged back to the recalled vehicle manufacturer and the auto companies need to make sure the non-dealer mechanics have access to repair parts. I have contacted American Honda and Honda Motor Co. - Japan.

While driving all the warning lights for every vehicle system came on. I was just pulling onto a highway when this occured and was not sure to pull to the side for fear vehicle was going to have a problem, especially when the alerts for break system failure came on.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

All of the warning lights and maintenance lights turn on at all times during driving. I have taken it to the dealer multiple times and after changing the fuel injectors, the light supposedly seemed to stay off. The day after I got it back from the dealer, all the lights started flashing again, the car stalled and lost power in the middle of the road. Pressing on the gas would not do anything. The car was essentially in neutral. I was able to turn it off and then on again and took it back to the dealer once the recall came for the fuel pump, to have the part changed. I was told they couldn’t change it, even though it was recalled, because they found that it didn’t need to be changed.

The contact owns a 2018 Honda CR-V. The contact stated while his wife was driving at an undisclosed speed, the Collision Mitigation Braking System (CMBS) engaged while there was no vehicle or objects nearby, and the vehicle came to a complete stop. The vehicle was taken to the dealer, where it was being diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The VIN was not available.

While driving on a two lane road at about 40-45 mph, the steering wheel suddenly started pulling to the left and the car felt like it was slowing down. The mpg indicator line in the instrument cluster turned red. The steering wheel was resistant to my attempt to correct, but I was able to get back into the center of my lane, and the mpg indicator line went back to white. Fortunately the dealership we use was on our way home so we went straight there.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

At this moment I do not have any incidents or ongoing problems with the car. I do want to prevent this therefore I am reaching out to complain about the long wait-time. The recall has been issued for a long time and I still have not been able to get the replacement of the part, waiting on the go-ahead from Honda. I am hoping it can be done in a timely manner to prevent a possible issue in the future.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.