2018 HONDA CR-V Complaints

1. Fuel pump recall, received December 2023 - not done as of 8-20-24 2. If the engine dies we could have an accident or be stranded as Maine is a rural state. 3. No, replacement fuel pumps are available to the dealer yet. 4. See number 3 5. No warning lights as yet. The car is running fine but for how long? I have been waiting to get my fuel pump replaced by Honda since February 2024. I think six months of waiting is enough. I have been dealing with Charlie’s Honda of Augusta, Maine (448 Western Ave, Augusta, ME 04330) where I bought my Honda. The service department keeps telling me that the parts have not been released for the recall. I got the same answer from Lee Honda of Auburn, Maine (809 Center St, Auburn, ME 04210) Why? I can purchase a retail replacement fuel pump. In addition, the service department wants to charge me for a full engine diagnostic which costs $150 to install the fuel pump. I thought recall costs and labor were charged back to the manufacturer. I am driving an unsafe vehicle and it is unsettling that the engine may quit at any time. We travel quite a bit on the Maine Turnpike and back roads of Maine. I would hate to have the engine quit on me during the winter leaving me stranded or worse yet have the engine quit in heavy traffic causing an accident. Therefore, I intend to get the fuel pump replaced by my regular mechanic at my expense so I can drive without worrying about the defective OEM Honda fuel pump giving out leaving me stranded. I do feel that Honda should reimburse the repair as I have waited long enough for them to do the right thing. Please do what you can to help.

Vehicle started to run erratically as I was merging onto highway and all the dashboard lights were illuminated. Vehicle would not accelerate past 25 mph. Pulled over and turned car off and back on. Was able to accelerate and go a few more miles before car decelerated from 65 to 25. Got off highway and drove vehicle back home. It did it one more time, while on a back road. Took it to mechanic and diagnosis was two failed fuel injectors. Vehicle is less than 6 years old and has 95,000 miles on it.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

As soon as I turn the vehicle on, all the warning lights turn on. I cannot use any safety features of the vehicle as the lights remain on. It started a year ago however used to go away itself. But this time it is consistent for over 10 days and not going away

A couple of months ago, I began to notice that the steering wheel would "click" as I turned left or right at an intersection. This began as a subtle jerk that was easy to overlook, or think to have been imagined. I travel significantly for work on the highway and began to notice that the steering wheel would slip and catch, even on long, gentle curves. When the frequency of these instances began to occur with alarming regularity, I took my 2018 Honda CRV to a Honda dealership. The service technicians confirmed the issue was the power steering rack sticking. I was informed that parts (gear box assembly, tie rods, boot set) would need to be ordered before repairs could be made. Technician also noted (see attachment) they'd found top strut mount popping and thumping. The vehicle issued no warming or messaging to alert to an impending issue. After 6 weeks, the parts are still not available (on backorder) for an undetermined amount of time. Current out of pocket cost, $3,427.51.

Steering wheel sticks while driving and will jut over when doing minor driving adjustments. Took car to Honda of Columbia dealership in Lexington, SC. Told me Rack and Pinion needed to be replaced and they have had multiple issues with them needing to be replaced. part # 53620-TLB-A23

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle suddenly accelerated while driving below 50 MPH. The dealer was contacted and informed the contact that they would have to diagnose the vehicle to determine if the failure was related to the recall. The dealer also informed the contact that if the failure was not related to the fuel system there would be a cost for a diagnostic test. The vehicle had not been taken to the dealer to be diagnosed. The manufacturer was made aware of the issue. The failure mileage was 130,643. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.