2021 HONDA CR-V Complaints
View complaints related to 2021 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2021 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 HONDA CR-V- Ocala, FL
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel was hard to steer and the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering gear box. The contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within the next couple of days. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HONDA CR-V- Davie, FL
While driving on the highway with my child in the vehicle, all dashboard warning lights suddenly turned on at once. Immediately after, the vehicle began to shake, lose power, and would not accelerate properly. The vehicle was jerking and pulling back and forth, creating a dangerous situation in traffic. I took the vehicle to a mechanic, and they diagnosed a failure of the high-pressure fuel pump and all four spark plugs. The repair cost was $1,436. This failure happened unexpectedly in a 2021 Honda CR-V, which raises serious safety concerns due to sudden loss of power while driving at highway speeds.
Source: NHTSA WEB SITE -
2021 HONDA CR-V- Liberty Twp., OH
While driving my 2021 Honda CR-V at highway speeds, the steering intermittently binds and becomes difficult to move, creating a dangerous “sticky steering” condition. The steering will momentarily resist normal input, and when I apply additional force to correct it, the wheel suddenly releases, causing the vehicle to jerk or swerve within the lane. This makes it difficult to maintain smooth, controlled steering and creates a serious safety concern, especially at higher speeds where precise steering is critical. The condition is unpredictable, unnerving, and significantly affects my confidence in safely operating the vehicle. This defect creates an especially concerning hazard because I frequently transport my two young grandchildren in this vehicle. When the steering binds and then abruptly releases, it compromises my ability to maintain stable lane control and increases the risk of losing control or being involved in a collision. This is not merely an inconvenience—it is a clear safety issue that makes the vehicle feel unsafe to drive. The symptoms my vehicle is experiencing are identical to those described in Recall 24V-744 involving sticky steering in Honda vehicles. Although my VIN is not currently included in that recall, this same defect has been widely reported by other 2021 Honda CR-V owners. I understand the defective steering gearboxes were identified in vehicles produced beginning in February 2021, and my vehicle was manufactured in August 2021, which falls within that timeframe. Based on the identical symptoms and known defect history, I believe my vehicle is affected by the same steering gearbox issue and should be included in the investigation and recall population.
Source: NHTSA WEB SITE -
2021 HONDA CR-V- Valrico, FL
The contact owns a 2021 Honda CR-V. The contact stated that the steering wheel was stuck whenever turned three-quarters towards the left or the right. Occasionally, while driving and attempting to remain centered in the intended lane, while driving approximately 50 - 70 MPH. The vehicle was taken to be diagnosed. The vehicle was diagnosed with a steering gear box failure. The contact was informed that the rack and pinion system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the VIN was not included in a recall, and the repair was not covered under warranty. The manufacturer opened a case for the failure. The failure mileage was approximately 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HONDA CR-V- Tallahassee, FL
The steering wheel in the 2021 Honda CR-V LX is sticky and choppy when turning. Mostly when turning left or returning from a left turn. It makes turning through curves extremely dangerous because you cannot smoothly turn through the corners. I’ve asked the dealership to test drive the vehicle upon my first dealership visit for service at 16,000 miles. First bought at 11,000 miles as a certified used from a Honda Dealership. The dealership did not do this test drive as they had low service techs to send.. the vehicle has not been inspected by any other party. Yet. No warning lights or indicators, and I noticed it a few months after purchasing in the middle of the summer two years ago. (2024) I’ve noticed that when LKAS is on and active that the steering wheel is not sticky but when it is off it gets sticky.
Source: NHTSA WEB SITE -
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2021 HONDA CR-V- Sacramento, CA
When driving at freeway speeds the steering became very difficult. It felt like the car would become stuck in a groove and I had to pull the steering wheel to get it to go straight. After taking it to my local Honda dealership it was determined that the vehicle had a faulty power steering rack. The car had approximately 49,000 miles on it when the issue started occurring. The steering rack is a very expensive repair and should not become faulty on a vehicle with that low of mileage.
Source: NHTSA WEB SITE -
2021 HONDA CR-V- Hilliard, OH
My 2021 Honda CR-V Touring model, with around 59000 miles on the odometer, has developed a problem in which the steering wheel gets "stuck" and resists being turned. Then, when more force is applied to turn the wheel, the steering mechanism suddenly "lets go", and this is accompanied by a clunking sound from the front of the vehicle. I first noticed this a few weeks ago, and at first the resistance and noise was barely noticeable. However, since then, the degree of resistance and volume of the clunking sound have been steadily INCREASING. This has prompted me to get the problem diagnosed and repaired ASAP before it becomes more than just a distraction (I have an appointment with a dealier). Meanwhile, I've done some web research about the issue, and found a Honda news release dated October 9, 2024 that announces a recall for a steering problem with symptoms that EXACTLY MATCH the problem my CR-V is exhibiting. The same goes for the NHTSA "Part 573 Safety Recall Report 24V-744", which describes PRECISELY the same symptoms. Unfortunately, the safety recall only covers 2023 through 2025 Honda CR-V's, so repairs to my 2021 CR-V is not covered. However, it seems very likely that my vehicle DOES have the same issue. Accordingl, I am reporting this to the NHTSA to (1) provide a data point that may help in establishing the prevalence of this issue, and (2) encourage further research by NHSTA as to whether an expansion of the recall is warranted. I am also concerned about owners of vehicles that are not covered by the recall having to bear the repair costs. I will get it repaired one way or the other, but I'm certain that many others would be discouraged by the cost and choose not to have it repaired. Thank you for your attention to and actions taken regarding this matter.
Source: NHTSA WEB SITE -
2021 HONDA CR-V- Ocala, FL
The contact owns a 2021 Honda CR-V. The contact stated that while driving and turning, the steering wheel was sticking and failed to return to the center as intended. The contact stated that the failure progressively worsened, and the steering wheel was difficult to turn while driving. The vehicle was taken to the dealer to be test-driven, and the dealer determined that the steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was approximately 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HONDA CR-V- Mount Olive, AL
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the vehicle experienced phantom braking. Additionally, while driving with the cruise control set at 72 MPH, the vehicle unexpectedly decelerated to 66 MPH before accelerating to 73 MPH. No warning light was illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HONDA CR-V- Morristown, TN
When driving along a straight stretch of road, the steering sticks and must be jerked or forced to adjust direction of vehicle. The steering makes a clicking noise with minor movements of the steering wheel. The condition is much worse in hot humid weather. We just returned from several months in Florida where the problem was significantly worse. It is also bad on long interstate drives. The problem is just as described on the recall for the 2022 and 2023 Honda CRV's. We have taken it to a Honda dealership for repair -they said it had something to do with the air bag. They were not interested in properly diagnosing the problem because it was not on the recall list.
Source: NHTSA WEB SITE