2018 HONDA CR-V Complaints

After the vehicle has reached operating temperature The steering feels like it sticks at center at highway speeds. So if I try to correct the steering a minor amount I have to apply extra force to get the wheel to move and I end up over correcting causing me to do this action over and over again. I've also observed that on long turns the steering wheel sticks and also makes clicking noises at times. No wanring lights or indicators turned on when having these issues.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel lost normal functionality and hesitated while turning. There was no warning light illuminated. The contact stated that the steering wheel was stiff and jerked while driving. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gearbox failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 92,000.

As of a month ago, when doing left turns the vehicle turning was increasingly stiffened. When driving, the steering wheel slightly locks requiring extra force to take turns even if slightly. Recently, there has been increased stiffness when making right turns and a clicking noise when turning the steering wheel. The vehicle was brought into the local Honda dealership and after diagnosis, it was discovered that the issue is common with the year as there is a current recall on vehicles of the same year, however, the VIN of our vehicle is not included. The issue as stated by the dealership is, "gearbox is binding internal causing lock-up in the steering wheel." It was recommended to service the vehicle as it is unsafe to drive. This issue is unable to be fixed currently as the part is on backorder due to the high volume of vehicles affected by the recall. We were told to contact Honda to inform them about the issue and to discuss what can be done as it is occurring in other vehicles affected by the recall.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was preparing to turn around a curve when my steering wheel locked straight, causing my vehicle to collide with a concrete barrier. My vehicle was the only one involved, and collided with the barrier twice. This has led to several thousands in mechanical and body damages.

Steering has developed a stickyness when attempting to make routine subtle adjustments to maintain lane on straight roads. This requires additional pressure on the steering wheel to make it turn. This then results in over-steering and potential lane departure. Dealer reports steering rack and pinion replacement needed. Single owner vehicle that has not been involved in any accidents. 2022 and newer C-RV have been recalled for this condition.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I purchased a Honda CRV in 2018, and from the first day of driving it home, my dashboard displayed numerous warning signs. I immediately returned to the dealer, where they diagnosed and claimed to fix the issue. The vehicle ran fine for a couple of months, but the same problem reoccurred at least twice within the next six months. Each time, I scheduled an appointment with the dealership, and they assured me that all issues were resolved. Unfortunately, due to the COVID-19 pandemic, I was unable to use my vehicle for two years. Over the past 12 months, the same issue has resurfaced. When I approached the dealer, they refused to repair it, citing that the vehicle is now out of warranty. This issue has persisted since day one and was never truly resolved, occurring intermittently. I have opened multiple cases with Honda America and worked with them for nearly six months. Despite this, I have not received any clear communication or resolution. They claim to have discussed the issue with the dealership and local Honda representatives, but always return with the same response: the case is denied. The Honda America agent insists there is nothing wrong despite the warning signs. The major concern is that when these warnings appear, I am unable to use advanced features like cruise control and lane change assistance. My teenage daughter, who also drives this vehicle, becomes panicked and frightened whenever these warnings appear. I urgently need help from your team to resolve this issue, as both the Honda dealers and local representatives have been unresponsive to my claims. Thank you for your assistance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We bought a 2018 Honda CRV in 2021, certified pre-owned. About a year ago (2023), we started having steering issues. When the wheel is turned to the right, there's a creaking noise and palpable resistance (i.e. like the wheel is catching on something). This requires the driver to slightly force the wheel back to center. We informed the dealer about this problem one year ago, but they said they could not replicate the issue. It has gotten worse, and they replicated the problem this year and diagnosed it as "an internal problem with the power steering rack" - something related to the torque. We are surprised that this kind of failure would happen at under 100k miles. We are also disappointed that this part appears to be on an "indefinite back order," assumedly because this is a known recurrent issue that has depleted stock of the part. Our dealer has told us that this is a problem that will only get worse, and we are worried about unknown safety issues if we cannot control the steering.