2018 HONDA CR-V Complaints

Good afternoon, my Crv 2018 is having the indicated problems that indicate that the fuel pump has defects, I contacted the dealer and they made an appointment for January and when I showed up they told me that they did not have the fuel pump that they would order it and It took two weeks, they have gone 4 times and they have not resolved me. I have called more than 6 times and the response is always different saying that it is American Honda's fault because it has not sent the parts. In the recall it specifies that it is a risk of have an accident if the problem is not dealt with in time but at Honda 65 in Carolina P.R they do not take it seriously.

The contact owns a 2018 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start and made an abnormal sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 70 MPH, several unknown warning lights were illuminated. The contact stated that the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact was able to pull off the roadway. The contact stated that her husband arrived to help and was able to restart the vehicle but was not able to exceed 20 MPH while driving. The contact stated that the vehicle was driven to an independent mechanic who stated that the vehicle had an open recall, NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and referred the contact to a dealer. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The contact called the independent mechanic who advised that the fuel injectors were part of the fuel system and that a fuel pump failure would affect the fuel injectors. The failure mileage was approximately 63,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the cruise control feature was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Parts distribution disconnect.

My car was well maintained with less than 40k miles. One evening, when I was trying to get back home from my office, my car didn't start. I called a Honda dealer. They suspected battery issues and jump-start requirements. I called my AAA insurance for roadside assistance. They did jump-start the car and said my battery was completely DEAD. Charged me around 213$ for a battery replacement. I drove back home. The next day morning, my car didn't start again! I had to get the car towed to my dealership. The dealer was unable to figure out what went wrong. He kept the car under his observation for a night and it worked fine. When I went to collect the car after payment of about 120$ (diagnosis, cleaning, and testing charges by the dealership), the car turned on by itself with a blinking red light on the dashboard along with a battery and other lamp symbols turned on. The dealer said he found the root cause and said it could be a BCM Module issue. The BCM Module is supposed to coordinate and function many electronic safety components in the car. The car's electric components turn on by themselves and drain out the battery!! I was very shocked to see BCM's failure and it could have potential SAFETY HAZARDS for consumers!! Please look into this issue.

I was driving on the highway at a speed of 65-70 MPH. The car's adaptive cruise control was set and keeping pace. Suddenly, every light on the dash turned on with the adaptive cruise control and lane assist turning off. Luckily my hands were on the wheel and the car didn't leave the lane. Eventually, this was diagnosed and attributed to faulty fuel injectors. This seems to be a common problem with the 2017 model Honda CRVs and luckily for me, ended safely. But if this was my wife or kid driving, it could have ended poorly. I still ask why is the fuel injector issue, which makes the car engine run more rich, connected to the cruise control / lane assist software that can result in a safety problem.

The contact owns a 2018 Honda CR-V. While the contact's mother was driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that DTC: P0087, referred to the fuel pump failure. The contact's mother had received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the recall repair had not yet been completed. The contact was informed that the recall repair was closed in the database. The manufacturer was made aware of the failure and informed the contact that the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) had been removed according to the manufacturer database. The failure mileage was approximately 135,000.

The contact owns a 2018 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.