2020 HONDA CR-V HYBRID Complaints

View complaints related to 2020 HONDA CR-V HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2020 HONDA CR-V HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 HONDA CR-V HYBRID
    - Liberty , TX

    I had intermittent warning lights about the electronic parking brake and steering assist for lane departure. One day I left my house and warning lights came on about brake failure. There were no power brakes and the little braking available was very not good at all. I had the car towed to a dealer and it was diagnosed with an internal failure of brake control unit code pfe2b oo. I had the unit replaced.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Los Angeles, CA

    The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle. However, the vehicle hit the side of the garage and hit a small tree, where it came to a stop. The contact advised that a branch went under the vehicle. No warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact's wife suffered injuries to the front part of her head. The contact was occupying the front passenger's side seat at the time of the incident. Medical attention was not received. The police were not notified. The vehicle was towed to a collision center but was not diagnosed or repaired. The insurance company was contacted. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The manufacturer advised the contact that a case manager would be assigned. However, the contact was awaiting to hear from the case manager. The failure mileage was 42,332.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V HYBRID
    - Vista, CA

    The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver’s seat and the front passenger’s seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. The vehicle was taken to the dealer, where the carpet was shrunk to size. The contact stated that on a separate occasion, while driving at various speeds, when the brake pedal was depressed, the contact’s foot slipped off the pedal, compromising the brake prevention system. The contact stated the brake pedal is higher than the accelerator pedal. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V HYBRID
    - Stanwood, WA

    Sudden engine failure while driving on highway with immediate loss of power. Engine failure was due to blown head gasket from failure in sealed coolant system. Engine failure occurred prematurely at 84k miles. Honda allegedly is aware of this failure in their system, and has not addressed it. Safety concern due to sudden loss of power while driving in areas with speeds at excess of 60 mph, no warning prior to failure.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Lindenhurst, NY

    While driving my 2020 Honda CRV Hybrid the check engine light came on and my speed reduced to 30mph on the highway. This first happened 5/31/2024 and I had it towed to Honda and Honda could not find the problem. I was told to bring it back in if it happened again. I asked Honda to report to their corporate representative because it was a dangerous issue, and was told we should not at this time. Then on 3/21/2025 less than a year later this occurred again and I bought it back to Honda and I am waiting for Honda to tell me what the issue is. This is a safety issue that has happened to other Honda hybrids not just to mine. Please help me on this matter they don’t seem to be able to know what the problem is and this is quite a safety concern.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - north caldwell, NJ

    There was no crash, but it is the second time within a month the vehicle stalls on the highway. The engine keeps running gives a loud banging sound. Also, the hybrid batteries are drained quickly to 0. The first-time the car started work again as normal after 1/2-1 hour standing on the side of the highway. The second time we turned the vehicle off/on, and it started to work again. In both cases the 'check engine' light came on. Twice the dealer ship inspected the car but could find anything wrong with it. We know there is a recall on the model and year, for a full pump issue (which I think is the issue here), but not for the VIN of this vehicle. The symptoms of the recall are identical to our experience. We are afraid to drive this car again. It is scary as the car stalls, power steering stops working, so does the power breaks and the car becomes uncontrollable. Luckly in both cases we were on a straight on the highway, but what would happen if we were in a turn on a winding road? Thanks.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Old Bridge, NJ

    The contact owns a 2020 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled, with several unknown warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the dealer informed the contact that the failure could not be duplicated. The contact was informed that the spark plugs had been replaced by the dealer. The vehicle was repaired; however, the failure reoccurred. The vehicle was restarted; however, the failure persisted. The vehicle was taken back to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V HYBRID
    - Cape Elizabeth, ME

    My Honda CR-V Hybrid would stop working on the highway at high speeds. Sporadically, I would be driving at speeds from 55-75mph and the accelerator pedal would stop working and my car would start slowing to a halt. I would have to pull over to the side of the highway quickly, turn the car off, and then restart it. It usually would work but occasionally the car would stop a mile or two down the road and I would have to restart it again. This occurred six times between 11/24 and 1/25. In all cases, the car would still have electrical power but the accelerator would simply stop responding. This led to several dangerous situations where I needed to maneuver around trailer trucks while rapidly slowing. In all cases, there was no warning lights or messages. I had two different mechanics, including the dealership where I bought the car, look at it and neither could find a source of the problem. This problem as occurred to other owners of Honda CR-V's if you search for this problem on Reddit and other forums. I ended up selling the car back to the dealership at a loss and buying a different used car.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Moscow Mills, MO

    I have contacted a local Honda dealer every few months since 03/30/2024 and have been told they still don't have the parts for the recall.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Mandeville, LA

    Brakes failed due to a known issue with the Brake Simulator. The same vehicle has been recalled in Japan for this reason. Brakes became completely non-responsive while driving. Again, this is a known issue. The brakes simply due not work and in Japan they have identified a manufacturing process defect. [XXX] Vehicle was inspected by Team Honda in Baton Rouge. Many lights on the dash are warning that there is a defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE