2021 HONDA CR-V HYBRID Complaints

This car has a recall on it since Jan. 2024 for a battery harness cable. I have tried numerous times to get the recall done and each time, the dealer has not had the part. The dealer is also saying that I need to bring the car in first to inspect it before they will order the part from Honda of North America. I called Honda of North America and they say that is not true. That they just need to replace the part and I do not need to bring the car in for inspection. I am not sure what to do at this point. Honda just sent me another notice saying I need to do the recall. But my local dealer says they don't have the part and won't order it for me. Is anyone paying attention to this problem? Other people are saying that Honda is making them pay for service in order to do the recall.

I was driving the vehicle on route I287 and all of a sudden the break system got activated without touching any button and the car speed was damped down and as a result the car was pulled aside to see what had happened. The break system completely collapsed with a break sign on the dashboard appearing persistently which could not be deactivated or was not able to remove from the dashboard with several attempts made in restarting the engine. Due to the involuntary break activation on highway driving, my life as well others would have been in extreme danger and jeopardized the whole situation in continuing driving further. The car was towed on a flat bed to the the dealer The Honda Princenton, New Jersey for further investigation and got analyzed for the root cause and they suggested a fix of head gasket replacement, a major repair, asking us to fix the vehicle at the cost of 6000 dollars. Previously, I had driven several Hondas and never experienced break issues on the cars and we had invested in buying this time the Honda CR-V and what we went through this vehicle something like this is not fair for the customer has to go through a major repair on the vehicle at such a low milage of 127,000 put on the car which never was involved in an accident and driving the car on high way every day to the work place. We want a complete restoration of the vehicle at free of cost and get it certified and drivable safely on the road.

Within the past 3 months, twice now, the battery indicator goes to zero and engine loses power and you can't accelerate. This is very dangerous where we live as it is a 2 lane mountain highway with few spots to safely pull over. There are a number of posts about this know issue, all stating the same scenario and that no Honda dealerships will fix it as they "can't determine an issue". I called our dealer after this happened the first time and was instructed to not restart the vehicle and just have it towed in. That is not realistic.

On highway, engaged cruise control at 70 mph. Engine light came on, simultaneously with loss of power (pressing on gas pedal did nothing) and Apple CarPlay disconnect. We were near an exit and managed to drift off, at lower off-ramp speed engine again could respond to accelerator however was chugging very badly. Went to nearby oil change place. Mechanic there advised going straight to dealer a short distance further. Drove on to the Honda dealer, car still chugging and stopped the car until I could talk to the service person. When the car restarted it was no longer chugging. Service person diagnosed the following and said i basically needed a new engine: TECH SCANNED VEHICLE AND FOUND CODES P0300 RANDOM CYL MISFIRE, P0302 CYL 2 MISFIRE. TECH CHECKED LIVE DATA AND HAD VERY LITTLE MISFIRE COMING FROM CYL 3, PULLED ALL COILS AND PLUGS AND FOUND CYL 2 AND 4 HAD THE INJECTORS STILL SPRAYING WITH THE VEHICLE OFF INDICATING FAILURE OF THE INJECTORS IN THOSE 2 CYLINDERS, IN CYLINDER 3 TECH FOUND EXCESSIVE OIL BURNING ON THE PISTON, INDICATING OIL LEAKING INTO THE COMBUSTION CHAMBER OF THE MOTOR.

Several times when I was traveling at highway speeds on interstates, the car would suddenly decelerate and the engine light would start flashing. Sometimes the car shakes as well. When this occurs, I am unable to accelerate and the car's speed slows dramatically. I have to pull off onto the shoulder, shut the car off, and then turn it back on to clear the problem. I brought it to the dealership several times and they said there was no error code so they couldn't determine what occurred. Finally, they test drove the vehicle and experienced this problem and fixed it. I'm unsure of what they did to fix it. However, a couple of months passed and it just happened again. I was traveling approx. 70 miles per hour in rainy conditions in the left lane of an interstate with a lot of traffic/tractor trailers. I had to maneuver to the shoulder and put my hazard lights on. It is EXTREMELY dangerous and given the sudden slow speed on a highway with a 70 mph speed limit, this could easily cause a serious accident. I am going back to the dealership on Monday but it is concerning that they thought they fixed the problem and apparently, the defect is still present.

On January 15th while driving home with my son I attempted to accelerate around a truck when I hit approximately 60 mph the vehicle stopped accelerating and began to slow down. I did notice that the "charge bar" for the hybrid battery was indicating that it was charging. The car continued to decelerate and I pulled to the side of the road. The check engine light was flashing. I turned the vehicle off for a minute and started it back up. The car drove fine and I was able to make it home. The dealership said there were no codes saved and they had no explanation. This was a the third time in the past year this has occurred and no one can tell me what the codes are or how to fix it.

Driving on highway, engine light began flashing, then deceleration occurred. No response in pushing the gas pedal at all. Pulled to side of road. Stopped car. Had it towed to Honda dealer. At the dealership, the car ran fine, the problem could not be replicated and there was no record that it had occurred. Approximately five weeks later, the same problem occurred on the highway, but I immediately got to the side of the road when the engine light came on and was able to pull off as deceleration was occuring. Waited a few minutes and the car then ran fine.

This is the 3rd incident with the same issue. I lose power when on a freeway. (Other dates [XXX] and [XXX]). On [XXX] I entered [XXX] and had accelerated onto the freeway. Shortly after getting on the ramp, my check engine light went on/blinking and I couldn't accelerate anymore. I was able to pull over on the shoulder. I turned the car off, waited a minute and then turned it on again and the issue went away. This is the same scenario that I've experienced twice before. I am rarely on freeways. On [XXX], I was on an incline with curves and very little room on the shoulder. This was a very scary incident for me. All of these incidents shouldn't happen and it is VERY dangerous to lose power unexpectedly when driving on a freeway. Looking on the internet for a solution - I found several other posts on what sounds to be the same issue and unfortunately didn't find a resolution. [XXX] [XXX] [XXX] Please review this as this is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car lost power and the engine light came on when on the freeway. I was in the middle of merging from [XXX] to [XXX] on a San Diego freeway. Because of the highway interchange situation, I was in the far left lane and needed to merge about 4-5 lanes to the right to get to the next off ramp. This was so scary!! Though I had my hazard lights on, cars coming up behind me didn't expect a car to be slowing down in the middle of the freeway as the car decelerated down to 20 mph. I was very lucky that my car was not rear-ended. I used the side roads and the electric power to of my hybrid engine to drive about 7 miles to a Honda dealer. They asked me to turn off my car (big mistake). Honda had my car for 3 days and drove it about 70 miles, but could never duplicate the issue. I am [XXX] and frequently from Southern to Northern California alone. I have driven over 700,000 miles in my lifetime and never had a car's combustion engine stop on the freeway. I researched this unique situation and found out other Honda CRV-Hybrid owners have experienced this, but Honda had no solution. They told me they knew it was a cylinder issue and the tech saw "misfire codes" but without more details, there was nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A safety recall has been issued for over a year without a repair being available. Potential fire and personal injury can occur if an accident occurs on the left front side of the vehicle. I fear for my and my family’s safety should a collision happen.