2021 HONDA CR-V HYBRID Complaints

The contact owns a 2021 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle decelerated unintendedly. After restarting the vehicle, the failure was corrected, and the vehicle operated normally. The vehicle was taken to the local dealer who replaced the fuel line, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 15,000.

My vehicle on several occasions stalled and/or lost power. Stepped on the gas and no power. Both while using cruise control. One incident was not using cruise control.

On December 12, 2023 at 6:50 AM my Check Engine light came on while I was driving, the battery gauge went to two bars, and the car powered down on Route 24 (a state highway). I took it to the dealer later in the day and they could not find anything wrong. Unfortunately, this is the third time my car has powered down/gone into limp mode on a highway. On August 8th almost the exact same thing happened at almost the exact same spot on the highway (slightly uphill, a day after refueling). In August, Honda kept my car for a week to try to pinpoint the problem. There were no stored problem codes. The best guess of the dealer was some sort of engine misfire due to a fuel impurity. On October 12, 2022 I had the first power down experience on the NY Thruway. On that occasion, the temperature sensor malfunctioned (at least according to the messages and gauges). The dealer replaced the sensor.

Vehicle is 3,000 miles outside of warranty, and showed no signs of issues. Starting the car, the driver wheel was locked and all systems complaint of failure. The vehicle could start and drive but the driver wheel required all strength to turn. Taking the vehicle to a Honda Dealership they said the problem was a rack and pinion with an estimate of +$5,300 (not including taxes). This seems to be an abnormal type of repair so close out of warranty.

The vehicle check engine light flashes and vehicle proceeds to lose power on the freeway. The first time it happened, I was driving on the lane next to the fast lane during commute hours and I could not accelerate fast enough to reach the slow lane and pull over to the side. Luckily, a nice person slowed down enough for me to change lane. My husband took the car to a Honda service center and they found nothing wrong with. Then it happened 3 more times on the freeway and we took it back to the dealer. They performed some maintenance and returned the car back to us. Then it happened again and we took it back for service. Again they tried to do some repair and returned the car to us. After about a week, it happened again. As I was getting on the freeway with my children in the car, engine light starts flashing and I cannot accelerate. Each time we’ve had to pull over, shut the engine off, wait for a bit and start the engine again to get it going. At this point we are afraid to get on the freeway and we stay on the slow lane as much as possible. We’ve taken the car back to the shop for the same problem 4 times. We are still waiting for the shop to fix it.

The sunroof exploded in normal driving conditions and glass shattered into the cabin. There was no evidence of a rock or other debris shattering the glass. There is a class action lawsuit against honda regarding shattered sunroof and no recalls have been issued.

The emergency braking system reacts unexpectedly and unnecessarily. I see there is an investigation for vehicles up to 2019, but my 2021 has done this at least a dozen times since new. My experience seems to indicate that it's often related to a shadow on the road. Could be an adjacent vehicle or simply a large tree or building. It can happen with an asphalt repair that is darker than the surrounding road or even a wet spot. It would also seem to be more likely to happen when driving towards the sunset or sunrise. It nearly caused me to get rear ended this weekend. It stabbed the brakes hard for a shadow on the road with vehicles behind me. Please extend the investigation to the rest of this vehicle's production.

First occurrence happened in October 2022 when I was on the freeway at speeds over 65mph. The vehicle suddenly lost speed, all dash lights came on, a loud helicopter like sound started and would not go more than 40mph. I was lucky enough to exit the freeway without causing a collision. Dealer could not duplicate the incident and no computer codes. Second time was almost identical to the first time and occurred approximately 6 months later. Dealer had vehicle for 3 days and could not duplicate problem. Very very unsafe!

I was driving on the highway at 65 mph when I suddenly felt a loss of power on in the car. I then saw the check engine light come on and my hybrid battery was almost discharged. I floored my foot to make sure but the car was still decelerating. I then pulled off the highway as safely as possible and shut off the car. When I turned the car back on, the check engine light was still on and the engine was rattling. I shut it off again and after turning it back on, it was perfectly normal. I took it to my local Honda dealer to check what happened and after they inspected and tested the car they said there were no codes on the computer of the car and that the car went into "safe mode." I have performed the appropriate maintenance on my CRV as per Honda's guidelines. I see that the NHTSA has an ongoing investigation on this issue on the CRV and I believe this incident pertains to that.

My hybrid vehicle lost speed on the highway while going approximately 60 mph. The engine light started blinking. The battery charge icon started decreasing. I was able to exit the highway and pull into a parking lot. After 20 minutes, my car turned on and the battery icon showed it was charged. I drove to the dealership and after having my vehicle in the shop for several days. I forwarded an article to my contact at the Honda dealership from Autoblog dated Dec. 7, 2022 about AWD Honda CR-V's loss of power. The article mentioned a "leaking differential." The dealership came back and said they couldn't find anything wrong.