2010 HONDA GL1800 Complaints

HANDLE BARS WILL START TO SHAKE AND WOBBLE. THIS CAN HAPPEN WHEN GOING INTO A TURN OR JUST GOING DOWN THE ROAD. IT WILL STOP AFTER THE TURN OR I JUST PUT A TIGHTER GRIP ON THE HANDLE BARS. IT CAN FEEL LIKE THE MOTORCYCLE IS GOING OUT OF CONTROL. I HAVE TAKEN THE MOTORCYCLE TO TWO DIFFERENT DEALERS AND WAS TOLD THIS IS A COMMON PROBLEM THAT HONDA WILL NOT FIX. *TR

WITHIN THE FIRST MONTHS OF RIDING, I BEGAN HAVING PROBLEMS WITH THE MULTI FUNCTIONING DISPLAY (MFD) THE DISPLAY GOES BLANK AT START UP AND AT TRAVELING SPEEDS. LOSING ALL DATA OF MILEAGE, GPS DIRECTIONS, RADIO FUNCTION. I HAVE REPORTED THE PROBLEMS SEVERAL TIMES, TO THE SERVICE MANAGER. THEY HELD ONTO MY BIKE FOR SEVERAL DAYS, NOTHING WAS DONE, AND THE PROBLEMS PERSISTED. I WAS TOLD, 'WE LOOKED AT YOUR BIKE AND WE CANNOT DUPLICATE THE PROBLEM.' I CONTINUED MY COMPLAINTS ABOUT THE PROBLEMS WITH MY MULTI FUNCTIONING DISPLAY. I CALLED HONDA CUSTOMER SERVICE, WITH NO RESULTS. THIS PROBLEMS HAPPENS SINCE NEW AND I LEARNED THAT SEVERAL OTHER OWNERS HAVE THE SAME PROBLEMS. WHAT WAS MOST HORRIFIC, IN JUNE OF 2013, I ATTEMPTED TO PURCHASE AN EXTENDED WARRANTY. I WAS INFORMED THAT MY BIKE'S WARRANTY EXPIRED IN MAY OF 2013. ALTHOUGH I PURCHASED MY BIKE IN AUGUST 2010, THE MANUFACTURER'S WARRANTY EXPIRED MAY OF 2013; A FULL THREE MONTHS BEFORE THE ORIGINAL DATE OF MY PURCHASE. NOW I MUST PAY $2,500 TO FIX THIS PROBLEM. *TR

SAFETY ISSUE AND NEEDS IMMEDIATE ATTENTION I TOOK MY BIKE IN TO HAVE A FRONT TIRE PUT ON AND FOUND OUT THE FRONT BRAKE PADS WERE WORN OUT [PREMATURELY] THERE WAS A RECALL DONE ON THE SECONDARY MASTER CYLINDER AND SUPPOSEDLY CHECKED GOOD PREVIOUSLY. I THINK THE RECALLED ITEM IS BAD AND HAS BEEN BAD CAUSING THE BRAKES TO WEAR OUT. HONDA CORPORATION CUSTOMER SERVICE IS SAYING THAT THE BIKE IS OUT OF WARRANTY EVEN THOUGH IT IS JUST A FEW DAYS OUT THEY WILL NOT DO ANYTHING FOR ME AND THE BIKE WAS MODIFIED SO THEY ARE WASHING THEIR HANDS OF THE PROBLEM. I HAD THEM PUT NEW BRAKES ON AT THE DEALER AND FLUSH THE ENTIRE BRAKE SYSTEM. IT TOOK THEM A WEEK TO FIX IT 11/09/13 THE JOB WAS DONE NOW 12/02/13 THE BRAKES LOCKED UP HAD A HOT BURNING SMELL AND THE BRAKE TEMPERATURE OF THE REAR BRAKES WERE AT 330 DEGREES WHEN I LEFT IT AT THE DEALERSHIP. THE DEALERSHIP HAS DONE EVERYTHING THEY COULD FOR ME. SO MY COMPLAINT IS WITH HONDA CORPORATE. HONDA CORPORATE RESPONSES WERE 1. THE CUSTOMER RIDES WITH HIS FOOT ON THE BRAKE 2. THE BIKE IS OUT OF WARRANTY 3. THE BIKE WAS MODIFIED 4. THE DECISION HAS BEEN MADE BY HONDA THAT THEY WILL DO NOTHING FOR CUSTOMER SATISFACTION. I BELIEVE THE BRAKES WEARING OUT PREMATURELY AND NOW THE BRAKES BEING LOCKED UP ARE ALL A RESULT OF THE FAILED PART THAT IS A KNOWN DEFECT AND HONDA IS REFUSING TO REPAIR THE PARTS THAT ARE WEARING OUT EARLY OR DO ANYTHING FOR CUSTOMER SATISFACTION. THIS NEED TO BE LOOKED INTO AND HONDA NEEDS TO BE HELD RESPONSIBLE. IF THIS IS THE WAY THEY TREAT CUSTOMERS I DON'T NEED TO BE ONE OF THEIR CUSTOMERS. I HOPE SOMEBODY CAN CONTACT HONDA CORPORATE AND HAVE THEM RESOLVE THEIR PROBLEM. THEY ARE PLAYING WITH MY LIFE THIS IS A VERY SERIOUS ISSUE WITH BRAKES AND IS A KNOWN PROBLEM, WHICH COULD RESULT IN AN ACCIDENT OR DEATH. I THINK HONDA NEEDS TO TAKE THIS INTO CONSIDERATION. THIS IS A SAFETY ISSUE AND NEEDS IMMEDIATE ATTENTION. *TR

TL* THE CONTACTS OWNS A 2010 HONDA GOLDWING MOTORCYCLE WITH 5,000 MILES. THE CONTACT STATED WHILE RIDING AT VARIOUS SPEEDS HE HEARD A STRANGE NOISE ON THE RIGHT SIDE OF THE VEHICLE. A DIAGNOSTIC TEST WAS PERFORMED SEVERAL TIMES BY THE DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE SWAY BAR NEEDED TO BE GREASED. *TR

AT THE GAS STATION THE BRAKES BLOCKED . THE MANUFACTURER HONDA ISSUED A RECALL IN 2012 . I TOOK THE MOTORCYCLE TO THE DEALER AFTER CHECKING IT I WAS TOLD THE PROBLEM WAS FIXED . BETWEEN THE RECALL AND THE PROBLEM THE MOTORCYCLE WAS REVISED TWICE FOR 8000 AND 12000 MILES. DURING THESE REVISIONS THE BRAKES SHOULD HAVE BEEN CHECKED , THEY WERE NOT . IMAGINE WHAT HAPPENS IF I AM ON THE ROAD AT 55 MILES AN HOUR AND THE BRAKES BLOCK WHAT DO YOU SUGGEST ME TO DO SINCE THE MANUFACTURER , HONDA AND THE DEALER ARE NOT VERY HELPFUL . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CYCLE HAS A FRONT END WOBBLE AT SPEEDS BETWEEN 35-45. IT REQUIRES THAT BOTH HANDS ARE KEPT ON THE HANDLEBARS TO AVOID A CRASH. IF I LET GO WITH ONE HAND THE WOBBLE INCREASES. I THINK THE WOBBLE INCREASES THE WEAR ON THE FRONT TIRE AND CAN ALSO CONTRIBUTE TO DAMAGE OF OTHER ITEMS. IT IS ALWAYS UNCOMFORTABLE ESPECIALLY GOING AROUND CORNERS WHERE I HAVE TO FIGHT THE WOBBLE WITH BOTH HANDS. THE FRONT TIRE WAS CHANGED AND THE STEERING BEARINGS CHECKED FOR TIGHTNESS. ALL AT MY COST AND THE CYCLE STILL WOBBLES. *TR

WHEN I APPLIED REAR BRAKE, I COULD FEEL A RAPID VIBRATION IN THE BRAKE PEDAL. IT VIBRATED THE ENTIRE BIKE. THE FAIRING RATTLED FROM THE VIBRATION. THIS DID NOT HAPPEN ON MY 2008 GOLDWING AND IT DID NOT HAPPEN ON THE 2010 GOLDWING UNTIL AFTER THEY DID THE RECALL ON THE BRAKES. AFTER THE RECALL IT STARTED DOING IT. I DID NOT HAVE THIS PROBLEM FOR THE FIRST 19,000 MILES. THE FACTORY REP SAID THAT IT WAS ENGINEERED THAT WAY AND IT WAS SUPPOSE TO DO IT BUT HAD NO ANSWER WHY IT DIDN'T DO IT BEFORE. SOMEONE SAID THEY SPOKE TO A HONDA SERVICE REP AND HE TOLD THEM THAT HONDA IS WELL AWARE OF THE PROBLEM BUT HAS NO INTENTION OF DOING ANYTHING ABOUT IT. I TOOK MY BIKE TO TWO DIFFERENT HONDA SERVICE DEPARTMENTS. BOTH SERVICE MANAGERS AGREED THAT THERE IS SOMETHING WRONG. THE HONDA REP DENIES THERE IS ANYTHING WRONG BUT EVERYONE KNOWS THERE IS A PROBLEM. IF BRAKES FAIL AND SOMEONE IS KILLED, I HOPE HONDA IS SUED OUT OF BUSINESS BECAUSE THEY KNOW THERE IS A PROBLEM. *TR

THE MOTORCYCLE HANDLEBARS SHOOK VIOLENTLY UPON DECELERATION FROM ABOUT 40 MPH DOWN. AFTER CHECK WITH HONDA THEY ADVISED IT COULD BE A TIRE PROBLEM. THEY ACTED AS THEY HAVE NEVER HEARD OF THIS PROBLEM. A CHECK WITH OTHERS WHO OWN GL1800'S STATE THIS IS A WELL KNOWN AND WELL DOCUMENTED PROBLEM WITH THE GL1800 CALLED A DECELERATION WOBBLE. HONDA HAS NO FIX FOR IT AND WILL NOT ACKNOWLEDGE THE PROBLEM. I FEEL THE NHTSA NEEDS TO LOOK INTO THIS PROBLEM IMMEDIATELY AND HAVE HONDA FIX THIS ISSUE BEFORE SOME IS KILLED. I CHECKED WITH SEVERAL FORUMS ONLINE AND EVERYONE KNOWS OF THIS PROBLEM KNOWN AS A SLOW SPEED OR DECELERATION WOBBLE. APPARENTLY THIS IS A PROBLEM THAT SPANS SEVERAL YEARS OF PRODUCTION. WHY WILL THE GOVT NOT MAKE HONDA FIX THE PROBLEM? *JS

MOTORCYCLE WAS DRIVEN TO THE LOCAL DEALER FOR RECALL INSPECTION FOR THE REAR BRAKE CYLINDER. DEALER PERFORMED INSPECTION AND INFORMED ME THAT THE MOTORCYCLE PASSED INSPECTION AND COULD BE PICKED UP. APPROXIMATELY 1 MILE AFTER DEPARTING THE DEALERSHIP THE MOTORCYCLE BEGAN FEELING SLUGGISH AND I PULLED TO THE SIDE OF THE ROAD. WHEN THE BRAKES WERE APPLIED THEY WERE EXTREMELY GRABBY AND UPON STOPPING I NOTICED A STRONG BRAKE ODOR. AFTER PULLING TO THE SIDE OF THE ROAD I INSPECTED THE MOTORCYCLE AND FOUND THE REAR BRAKE DISC VERY HOT WITH A BURNT BRAKE ODOR ALONG WITH VISIBLE SCUFFING TO THE BRAKE DISC. I RETURNED THE BIKE TO THE DEALERSHIP AND WAS INFORMED THAT THEY COULD FIND NO CAUSE FOR THE PROBLEM. I CONTACTED AMERICAN HONDA AND REPORTED THE ISSUE AND WAS TOLD THEY WOULD LOOK INTO THE ISSUE. THE BIKE HAS BEEN AT THE DEALERSHIP FOR TWO WEEKS AND THERE HAS BEEN NO ACTION REGARDING THE REPORTED PROBLEM. *JS

TL* THE CONTACT OWNS A 2010 HONDA GOLDWING. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED OUT OF GEAR AND THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE SHIFTED BACK INTO THE CORRECT GEAR AFTER A FEW SECONDS. THE DEALER WAS NOT NOTIFIED AND THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,400. THE VIN WAS NOT AVAILABLE.