2016 HONDA HR-V Complaints

I HAVE BEEN TOLD MY SHOCKS ARE LEAKING AFTER LESS THAN THREE YEARS OF HAVING THE VEHICLE. I DO NOT DO ANY IRREGULAR DRIVING. JUST TO AND FROM WORK ON PAVED STREETS AND HIGHWAYS.

8/1/2020: AT 65 MPH THE ENGINE STARTED VIBRATING, WHEN ACCELERATED TO 75MPH ENGINE STALLS, RPM RAPIDLY INCREASED TO ~5000 AND COLLAPSED. LOST FORWARD MOMENTUM AND OUTPUT FROM THE ENGINE. MULTIPLE DASH LIGHTS CAME ON (POWER STEERING, TIRE PRESSURE WARNING, BREAK SYSTEM LIGHTS, TRACTION CONTROL LIGHT, CHECK ENGINE LIGHTS ETC. CAME ON). VEHICLE WAS ON THE ACTIVE LANE, PUT IN NEUTRAL AND STEERED TO THE SHOULDER. UNABLE TO GET THE CAR MOVING AGAIN AFTER TURNING OFF AND ON. AFRAID THAT I WAS GOING TO LOSE AC IN THE 108F HEAT IF THE VEHICLE DOES NOT TURN ON AGAIN SO I LEFT IT AT THAT UNTIL THE TOW TRUCK ARRIVES.THE CAR HAD TO BE LEFT OVERNIGHT BECAUSE DEALERSHIP CLOSE SUNDAY. 8/2/2020: THE NEXT DAY I RECEIVED A VOICEMAIL FROM SUPERSTITION HONDA REGARDING THE VEHICLE'S DIAGNOSIS. WAS INFORMED THAT THE DIAGNOSIS CODE OBSERVED WAS RELATED TO THE IGNITION START PUSH BUTTON THAT NEEDED REPLACING. I GAVE CONSENT TO THE SERVICE TO REPLACE THE IGNITION BUTTON. 8/3/2020: AFTER I WENT TO SUPERSTITION HONDA TO PICK UP THE CAR. I THEN PROCEEDED TO TAKE THE CAR ONTO HIGHWAY 60 AND GOT UP TO THE STATED SPEED LIMIT OF 65 MPH WHEN THE SAME SYMPTOMS APPEARED. VEHICLE STALLED AT SPEED, RPM RAPIDLY INCREASED TO ~5000 BEFORE COLLAPSING. I WAS IN AN EXTREMELY DANGEROUS SITUATION BECAUSE THERE WAS NO SHOULDER AT THE AREA WHERE I CAME TO A STOP ON THE HIGHWAY, THEREFORE I WAS STATIONARY PARTIALLY IN THE ACTIVE LANE.THERE WAS NO WARNING LIGHTS THAT GAVE ANY INDICATION THERE WAS A PROBLEM WITH THE CAR. THE CATASTROPHIC FAILURE HAPPENED OUT OF NO WHERE. AFTER RETURNING TO SUPERSTITION HONDA, I LEFT THE VEHICLE ON AND HAD IT DIAGNOSE BEFORE TURNING THE CAR OFF. WAS EVENTUALLY INFORMED THAT THERE ARE MULTIPLE METAL FRAGMENTS IN THE TRANSMISSION FLUID, AND THAT THE METAL FRAGMENTS ALSO DAMAGED A PRESSURE SENSOR IN THE TRANSMISSION SYSTEM. THE TRANSMISSION WILL NEED TO BE REPLACED.

I WAS DRIVING MY CAR ON A BUSY NEIGHBORHOOD STREET WHEN ALL OF A SUDDEN THE CAR STOPPED AND DIDN'T WANT TO ACCELERATE ANYMORE. THERE WERE NO WARNING SIGNS OR LIGHTS . SO WITH THE MOMENTUM LEFT IN THE CAR I WAS ABLE TO PULL OVER. THIS WAS A VERY STRESSFUL AND DANGEROUS SITUATION BECAUSE THE CAR JUST STOPPED AND CARS WERE COMING FULL SPEED BEHIND ME. THANKFULLY I WAS ABLE TO PULL OVER WITH NO MAJOR INJURIES. I HAD TO TOW MY CAR HOME AND THEN TO THE DEALER WHERE THEY MADE ME PAY FOR LOOKING INTO THE TRANSMISSION FLUID . THEY FOUND METAL SHAVINGS AND DETERMINED THE TRANSMISSION WAS NO LONGER GOOD. IMPORTANT TO NOTE, THAT ALL MAINTENANCE HAD BEEN DONE AND MULTIPOINT INSPECTIONS UP TO DATE. I HAVE NOW DONE RESEARCH AND FOUND THAT THIS IS A KNOWN ISSUE WITH THE TRANSMISSION . VARIOUS HR-V FORUMS ARE REPORTING THIS ISSUE AND HONDA IS NOT OWNING UP TO IT. MY CAR HAS $78K MILES AND ONLY OWNED IT FOR 3.5 YEARS. THEY WANT TO CHARGE ME UP TO $8000 TO REPLACE THE TRANSMISSION. HONDA NEEDS TO ADDRESS THIS ISSUE FOR SAFETY REASONS AND MAKE RIGHT TO THEIR LOYAL CUSTOMERS.

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT WHILE USING THE PUSH TO START/STOP BUTTON, SEVERAL ATTEMPTS WERE NEEDED TO START AND SOMETIMES TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE SMART ENTRY SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE START/STOP SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT A LOCAL DEALER WAS CONTACTED AND WAS AWAITING A CALL BACK. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,961. *BF CONSUMER SAYS THAT LOCAL DEALER DID NOT CONTACT THEM. VEHICLE WAS TAKEN TO DAVE'S IMPORT SERVICE, INC (MEDFORD, OR) ON 06/19/20 AND REPAIRED. *DL

(TRANSMISSION REPLACEMENT WITH METAL SHAVINGS, ESTIMATED COST TO REPAIR: $6,800) MILEAGE 65,297 PURCHASED LESS THAN 4 YEARS AGO VIN: [XXX] MY SON WAS DRIVING DOWN A BUSY HIGHWAY IN DOWNTOWN NASHVILLE WHEN THE CAR SUDDENLY AND WITHOUT WARNING (NO LONGER ACCELERATED) AND HE WAS VERY LUCKILY ABLE TO PULL TO THE SIDE OF THE HIGHWAY. IT HAS BEEN TOWED TO THE GALLATIN, TN HONDA, (THOUGH I PURCHASED IT ORIGINALLY IN LOUISVILLE, KY). I HAVE BEEN NOTIFIED BY 2 SERVICE REPS (AND SPECIFICALLY SERVICE MANAGER, DALE GRATEHOUSE IN LOUISVILLE, KY) THAT THIS IS A KNOWN PROBLEM WITH THE SPECIFIC MAKE AND MODEL (2016 HRV), AND THAT THERE HAVE BEEN OTHERS TO COME INTO THE SHOP IN THE 60-80,000 MILE RANGE NEEDING THIS EXACT REPAIR. PLEASE NOTE THAT ALL REQUIRED AND SCHEDULED MAINTENANCE HAS BEEN PERFORMED AT HONDA DEALERSHIPS. I AM A LIFELONG HONDA OWNER. AT THIS POINT, MY MAIN CONCERN IS MAKING SURE THAT ANYONE WHO PURCHASED A 2016 HONDA HRV IS MADE AWARE OF THIS DEFECTIVE PRODUCT TO PREVENT A HARMFUL OR POTENTIALLY CATASTROPHIC EVENT. BECAUSE IT IS CLEAR THAT HONDA IS NOT INTERESTED IN THEIR DUTY AND OBLIGATION TO WARN CUSTOMERS OF THE POTENTIAL PROBLEM WITH THEIR PRODUCT, I PLAN TO PUT EVERY EFFORT FORTH/DUE DILIGENCE TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE. IN CONTRAST TO HONDA'S MOST BASIC COURTESY TO ME, HONDA HAS NOW BEEN WARNED THAT THIS WILL OCCUR AGAIN AND THAT SOMEONE WILL BE SERIOUSLY INJURED AND/OR KILLED. AND NOW, I WOULD LIKE NHTSA TO BE FORMALLY NOTIFIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

SLOW LEAK NOTICED FROM TRANSMISSION PAN. HAPPENS VERY SLOWLY, OVER THOUSANDS OF MILES. TRANSMISSION FLUID SEEMS TO BE LOW, FREQUENTLY HAS TROUBLE SHIFTING GEARS ON THE HIGHWAY, OR ON HILLS/UNEVEN ROADS. *TR

FAULTY START/STOP SWITCH HAD TO REPLACE AT 48000 MILES ACTUALLY LESS THE VEHICLE WOULDN'T START AFTER SEVERAL ATTEMPTS AND SOMETIMES THE VEHICLE WOULD NOT SHUT OFF

2016 HONDA HR-V AUTOMATIC TRANSMISSION FAILED AT 68,982 MILES. THE TRANSMISSION WAS REPLACED AT MY COST. THE VEHICLE WAS PURCHASED NEW AND ALL MANUFACTURER RECOMMENDED MAINTENANCE WAS PERFORMED. THE DEALER INCLUDED A LIFETIME POWERTRAIN WARRANTY AT NO EXTRA CHARGE. HONDA AND THE DEALER DID NOT OFFER ANY FINANCIAL ASSISTANCE.

3/6/2020 ON THE WAY HOME FROM WORK THE VEHICLE STARTED MAKING A VERY SUBTLE SOUND UPON ACCELERATION, THE SOUND ONLY OCCURRED WHILE IN MOTION AND APPEARED TO BECOME LESS OBVIOUS AFTER REACHING SPEEDS ABOVE 30 MPH. AFTER ALMOST TWO WEEKS (IN WHICH THE SOUND BECAME MORE OBVIOUS AND INCREASED IN INTENSITY) AND TAKING THE CAR THREE DIFFERENT PLACES INCLUDING THE CLOSEST HONDA DEALERSHIP (NOT WHERE THE CAR WAS PURCHASED DUE TO MOVING), I ULTIMATELY ENDED UP FINDING OUT MY TRANSMISSION IS "DESTROYED" AT UNDER 73,000 MILES. THE ISSUE WAS ADDRESSED RIGHT AWAY AND IMMEDIATELY TAKEN 3/7/2020 TO THE NEAREST REPUTABLE MECHANIC WHO RECOMMENDED I TAKE IT TO HONDA DUE TO IT BEING A RELATIVELY NEW MODEL, AND THEY HAD NEVER WORKED ON THIS SPECIFIC MODEL. THE VEHICLE WAS THEN TAKEN TO THE NEAREST HONDA DEALERSHIP WHERE THE CUSTOMER SERVICE REPRESENTATIVE WHO I HAD BEEN IN CONTACT WITH WAS NOT ENTIRELY HELPFUL AND HAD TO CLARIFY DETAILS REGARDING WHAT THE MECHANIC SAID WAS WRONG WITH THE CAR MANY TIMES, AS SHE WAS OFTEN INFLATING THE INFORMATION. THE PROCESS OF HAVING THE TRANSMISSION REPLACED HAS BEEN EXHAUSTING AND DUE TO THE CUSTOMER SERVICE RECEIVED AT HONDA, THE REPLACEMENT IS BEING COMPLETED BY A TRANSMISSION SPECIALIST ELSEWHERE.

A FEW MONTHS AGO I STARTED NOTICING WATER SWISHING IN MY TRUNK HATCH. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN LOOK AT IT FOR $129 BUT THEY THOUGHT IT WAS A BAD SEAL. HE ASKED IF IT HAD BEEN IN AN ACCIDENT BUT IT HASN'T. I LOOKED ON THE HRV ONLINE FORUM AND THERE HAS BEEN MANY PEOPLE COMPLAINING ABOUT THIS VERY SAME THING. I THINK THIS SHOULD BE A DEFECT FROM THE MANUFACTURER AND SHOULD BE REPAIRED OR REPLACED AT THEIR COST. IT COULD REALLY CAUSE DAMAGE TO THE HATCH OR THE TAIL LIGHT SAFETY. I BOUGHT THIS VEHICLE NEW IN 2016.