2016 HONDA HR-V Complaints

ON 2/12/20, WAS ACCELERATING TO GET ONTO HIGHWAY WHEN MY CAR JERKED AND STARTED LOSING SPEED. ALL KINDS OF LIGHTS STARTED FLASHING ON THE DASH. I WAS NOT IN A SAFE PLACE TO PULL OVER SO I DROVE IT UNTIL I COULD PULL OVER SAFELY. I COULD ONLY GO 40 MPH AND THE CAR WAS JERKING. IT WAS POURING DOWN RAIN WHEN THIS HAPPENED AND IT WAS EXTREMELY DANGEROUS AND SCARY. ONCE I PULLED OVER, TURNED THE CAR OFF AND BACK ON. DASH LIGHTS WERE STILL ALL FLASHING. I ENDED UP GETTING BACK ON THE HIGHWAY AND DRIVING TO A SHOPPING AREA CLOSE BY. HAD TO HAVE AAA TOW CAR TO MY HOUSE (45 MINUTES) AND THEN THE FOLLOWING MORNING, 11/13, HAVE THE DEALERSHIP TOW FROM MY HOUSE TO THE THEM (ANOTHER 45 MINUTES) . DEALERSHIP TOLD ME MY TRANSMISSION WAS FULL OF METAL SHAVINGS, WHICH WAS DUE TO THE TRANSMISSION COMING APART FROM THE INSIDE. I BOUGHT THIS CAR NEW IN MARCH 2016 AND ONLY HAVE 101K MILES ON IT, IT IS NO LONGER COVERED UNDER THE SERVICE CONTRACT (75K). WAS TOLD IT WOULD COST $6,340 TO FIX. CALLED HONDA CUSTOMER SERVICE (800-999-5901) ON 2/13 AT 3:56 PM TO COMPLAIN AND TOLD THEM THEY NEEDED TO FIX MY TRANSMISSION AS THIS WAS MANUFACTURING DEFECT. HAD THE WORST CUSTOMER PERSON EVER! (MISHA) SHE STATED SHE DIDN'T KNOW WHAT I WAS ASKING HONDA TO DO FOR ME AND THEN IMPLIED IT WAS MY FAULT NOTING SHE "TOOK" INTO CONSIDERATION MAINTENANCE DONE ON CAR, IF TRANSMISSION FLUID HAD BEEN CHANGED, MILEAGE AND NO RECALLS ON THE CAR. ALL OF THIS WAS BASED WITHOUT EVEN CALLING THE SERVICE MANAGER AT THE DEALERSHIP. INFORMED HER I HAD ALL THE MAINTENANCE REQUIRED, INCLUDING 2 TRANSMISSION FLUID CHANGES AT HONDA'S RECOMMENDED MILEAGE. AFTER ARGUING WITH HER FOR ALMOST 35 MINUTES I TOLD HER TO GIVE ME A CASE NUMBER. A SUPERVISOR IS "SUPPOSE" TO REACH OUT TO ME WITHIN 24 HOURS. HOPEFULLY HONDA WILL DO THE RIGHT THING. MY FAMILY HAS OWNED 14 HONDA'S AND NEVER HAD ANY ISSUES WITH THEM.

VEHICLE SMART ENTRY INDICATOR LIGHT IS ON. THIS LIGHT HAS BEEN VERY INTERMITTENT, LIGHTING <1 TIME PER WEEK FOR ABOUT THE LAST YEAR, AND GOES AWAY WITH VEHICLE RESTART. TODAY THE DEALERSHIP REPLACED MY BATTERY, AND GAVE THE CAR BACK TO ME WITH THE LIGHT ON, AND IT WILL NOT GO AWAY. THEY WANT TO CHARGE ME $150 TO SCAN THE CAR AND DISCOVER WHAT THE PROBLEM IS. THERE WASN'T ACTUALLY A PROBLEM UNTIL NOW THAT THEY LIGHT WON'T SHUT OFF.

RIGHT REAR ROTOR HAD GROOVES IN IT AFTER ABOUT 22,000 MILES. BRAKE PADS HAVE A LOT OF MATERIAL LEFT. DON'T KNOW IF THE ROTOR OR THE PADS ARE THE PROBLEM.

2016 HRV ON THE THIRD TRANSMISSION - FIRST ONE FAILED IN LATE NOV 2018 AT 108K MILES, SECOND ONE FAILED IN APRIL 2019 AFTER ONLY 11K MILES. BOTH TIMES IT FAILED WHILE DRIVING ON THE INTERSTATE - VERY DANGEROUS. DETAILS: ALL DASHBOARD LIGHTS CAME ON SUDDENLY AND THE HRV WENT INTO LIMP MODE (WOULDN'T GO ABOVE 35-40MPH) AND FINALLY WENT INTO TOTAL TRANSMISSION FAILURE. I HAVE PHOTOS AND VIDEO OF THE DASHBOARD LIGHTS FROM THE SECOND FAILURE. THE FIRST TIME, IN NOVEMBER 2018, I WAS DRIVING THROUGH THE MOUNTAINS ON THE INTERSTATE WITH MY CRUISE CONTROL ON. THE HRV WAS TRAVELING UP A LARGE HILL AND TRYING TO MAINTAIN A STEADY SPEED. THAT'S WHEN THE TRANSMISSION FAILED. THE ENGINE REVVED REALLY HARD (I ASSUME BECAUSE THE TRANSMISSION STOPPED WORKING PROPERLY WITH THE CRUISE CONTROL STILL ON, SO I TAPPED THE BREAK TO RELEASE THE CC) AND THEN IT WOULD BARELY ACCELERATE, SO I PULLED OVER, TURNED ON MY HAZARDS, AND COASTED DOWN THE MOUNTAIN TRYING TO GAIN SPEED BECAUSE I WAS ONLY ABLE TO GO 35 MPH. AFTER A FEW MINUTES, I GAVE UP REALIZING I COULD NOT DRIVE LIKE THAT AS IT WAS A DANGER TO BOTH MYSELF AND OTHER DRIVERS. CALLED A TOW TRUCK. I WAS ABLE TO DRIVE IT BOTH ONTO AND OFF OF THE TOW TRUCK. THE NEXT DAY WHEN I TRIED TO DRIVE IT TO MY MECHANIC, THE HRV GOT TO THE STOP SIGN AT THE END OF MY STREET AND WOULD GO NO FURTHER. HAD IT TOWED - AGAIN. THE SECOND FAILURE BEGAN ON THE INTERSTATE AS WELL. THE DASHBOARD LIT UP LIKE BEFORE. I IMMEDIATELY WENT TO AN ADVANCE AUTO AT A NEARBY EXIT AND THEY PULLED THE CODE - IT WAS FOR THE TRANSMISSION SOLENOID. IT SEEMED TO BE DRIVING FINE BUT THE DASHBOARD LIGHTS WERE ALL BLINKING, SO I TOOK THE HRV TO MY MECHANIC. THEY CONFIRMED IT WAS A SOLENOID THAT WAS NOT WORKING PROPERLY, BUT HAD NOT "FAILED ENTIRELY", SO THAT IS WHY IT KEPT ON DRIVING. HONDA KNOWS ALL ABOUT MY TRANSMISSION PROBLEMS. THEY HAVE IT DOCUMENTED.

CVT FILL PLUG POPPED OUT ON ITS OWN; WAXY SMELL IN VEHICLE STARTING IN NOVEMBER, 2019 POST ROADTRIP FROM LOS ANGELES TO ARIZONA. HONDA DEALERSHIP CLAIMS THIS WAS NEGLECT ON BEHALF OF OIL CHANGE IN JUNE, 2019. ONLINE FORUMS (HTTPS://WWW.CIVICFORUMS.COM/FORUMS/321-TRANSMISSION/372757-CVT-FILL-PLUG.HTML) AND HONDA SERVICE EMPLOYEE STATES THIS IS A REOCCURRING ISSUE WITH HRVS AND CIVICS; OIL CHANGE COMPANY ALSO CONFIRMS THIS ANECDOTAL INFORMATION.

I NOTICED ONE DAY LEAVING FROM WORK THAT THE CAR WAS PULLING AS IF TRYING TO SWITCH GEARS WHEN I WOULD ACCELERATE. AS I BEGAN TO ACCELERATE ON A CITY STREET THE CAR BEGAN TO SHAKE/ROCK ANYTIME I WOULD TRY TO ACCELERATE. I PULLED OFF INTO A PARKING LOT TO CHECK MY TIRES BECAUSE I THOUGHT MAYBE IT WAS A FLAT; ALL OF THE TIRES LOOKED GOOD SO I PROCEEDED TO START MY CAR AND TAKE OFF. AS I DID THIS, THEY CAR BEGAN SHAKING WHEN ACCELERATED AND WOULD BARELY ACCELERATE PAST 20 MPH. AGAIN, I PULLED OFF TO CHECK THE ENGINE THIS TIME TO SEE IF THERE WAS SMOKE. WHEN I GOT BACK INTO THE CAR I TURNED IT ON HOWEVER IT WOULD NO LONGER DRIVE. I HAD MY CAR TOWED TO MY LOCAL HONDA DEALERSHIP. THERE, I WAS INFORMED BY THE SERVICE TEAM THAT WHAT WAS BEING PRESENTED WAS SOMETHING THEY HAD NEVER SEEN. THEY HAD REMOVED PIECES OF TRANSMISSION (METAL SHARDS) FROM THE TRANSMISSION OIL. THEY ALSO STATED THAT THE PLUG FOR THE TRANSMISSION WAS COMPLETED DEFORMED WITH METAL SHARDS PROTRUDING FROM IT. DUE TO MY TREMENDOUS UPKEEP WITH MY CAR, AS I AM CONSTANTLY MINDFUL OF WHEN TO HAVE IT SERVICED, I DO NOT UNDERSTAND HOW THIS COULD HAVE HAPPENED AND NEITHER COULD THE MECHANICS AT HONDA DEALERSHIP.

BELT IN CVT TRANSMISSION BROKE AT 80,000 MILES, REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION. VEHICLE WAS DRIVING DOWN INTERSTATE WHEN IT OCCURRED, AND BEGAN JERKING LEFT AND RIGHT.

DECEMBER 27, 2019 MY DAUGHTER CAITLYNN WAS DRIVING HER 2016 HRV LX ON IRA HICKS BLVD NEAR 341 EAST IN FT VALLEY GEORGIA. A SEMI-TRUCK PULLING A LOWBOY TRAILER WAS STOP AT A RAIL SPUR CROSSING WITH THE RAIL ARMS DOWN AND RED LIGHTS FLASHING. THE BRAKES FAIL CAUSING HER CAR TO CRASH INTO THE REAR OF THE SEMI-TRUCK. THE AIRBAGS DID NOT DEPLOY IN THE CRASH. CAITLYNN SUSTAINED MINOR INJURIES TO THE FACE AND NECK.

WHILE DRIVING THE VEHICLE BEGAN TO REV AND ACTED AS IF IT WAS NO IN GEAR, NO POWER, IT BEGAN TO SLOW AND WHEN I STOPPED IT WOULD NOT CHANGE INTO ANY GEAR EXCEPT PARK. THE VEHICLE HAS 85,112 MILES

I WAS DRIVING MY 2016 HONDA HRV AND STARTED TO LOSE POWER. WARNING LIGHTS FOR BRAKE SYSTEM AND ENGINE, ALONG WITH OTHER LIGHTS CAME ON. I WAS ABLE TO SAFELY PULL OVER. I WAS ABLE TO TURN OFF AND TURN CAR ON AND WARNING LIGHTS ON DASHBOARD WERE STILL ON, HOWEVER I WAS NOT ABLE TO ENGAGE THE CAR IN EITHER DRIVE OR REVERSE POSITION. WHEN TOW TRUCK DRIVER ARRIVED, HE WAS ABLE TO ENGAGE CAR TO DRIVE. HONDA DEALERSHIP RAN DIAGNOSTIC TEST AND SPEED SENSOR CAME OUT, BUT IT WAS RULED OUT. ONLY THING WRONG, WAS A LOOSE BATTERY CABLE ON POSITIVE SIDE. CAR IS RUNNING FINE. HOWEVER TWO WEEKS LATER, I AM 150 MILES FROM HOME AND JUST GOT OFF FREEWAY, WHEN MY CAR LOSES ALL POWER. I IMMEDIATELY HAD TO PULL OVER AND LUCKILY CAR BEHIND ME WAS ABLE TO STOP IN TIME AND DID NOT REAR END ME. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD. I AM ABLE TO TURN CAR OFF AND ON. HOWEVER WILL NOT ENGAGED IN DRIVE OR REVERSE POSITION. I HAD IT TOWED TO HONDA DEALERSHIP (AGAIN). I WAS TOLD TRANSMISSION IS COMPLETELY OUT AND ITS DUE TO METAL SHAVINGS IN MY TRANSMISSION OIL. I ONLY HAVE 101K MILES IN MY CAR HOWEVER IT IS NOT LONGER COVERED UNDER THE MANUFACTURER POWERTRAIN WARRANTY, SO IT WILL COST ME $6,500 TO REPAIR. I HAVE READ OTHER REPORTS ON HRV FORUMS FROM DRIVERS WHO OWN 2016-2017 HONDA HRV WHO HAVE HAD THE SAME EXACT SYMPTOMS AND PROBLEMS WITH TRANSMISSION.