2016 HONDA HR-V Complaints

I PURCHASED MY 2016 HRV IN JULY 2018, USED AT A FORD DEALERSHIP. THEY HAD JUST GOTTEN IT INTO THE DEALERSHIP AND I FEEL LIKE THEY RUSHED THROUGH THE INSPECTIONS TO GET IT SOLD AND OUT THE DOOR. 9 DAYS LATER, MY AIR CONDITIONING SEEMED TO NOT BE COOLING DOWN AFTER DRIVING FOR 20 MINUTES. I TOOK IT BACK TO THE DEALER AND HAD THEM CHECK IT, SAID THERE WAS A LEAK AND FIXED IT. 3 WEEKS LATER, THE SAME THING HAPPENED. TOOK IT IN AND THEY SAID THEY "HAD THE ENTIRE SERVICE TEAM UNDER THERE" AND COULDN'T FIND ANYTHING WRONG BUT SOMEHOW IT WAS FIXED WHEN I GOT IT BACK. 2 MONTHS LATER, IT HAPPENED AGAIN AND, FED UP WITH THE FORD DEALER, I SCHEDULED AN APPOINTMENT AT THE HONDA DEALERSHIP SERVICE DEPT. THE MANAGER TOLD ME THAT AFTER GETTING IT UP ON A LIFT, IT LOOKED LIKE SOME KIND OF ACCIDENT CAUSED THE ISSUE AND IT MIGHT VOID MY WARRANTY! BUT THEY WERE GOING TO FIX IT AND SEE IF IT WOULD GO THROUGH, BUT I MIGHT NOT BE COVERED LATER. UPSET I TOOK THE CAR TO MY MECHANIC FRIEND AND ASKED HIM TO PUT IT ON A LIFT AND TAKE PHOTOS OF ANY DAMAGES TO FILE A COMPLAINT TO THE FORD DEALER FOR NOT DOING THEIR DUE DILIGENCE IN INSPECTING AND REPORTING DAMAGES. HE PUTS IT UP AND SAYS THERE'S NOT A SCRATCH OR DENT ON IT, THE CAR IS IN CHERRY CONDITION AND HE'D DRIVE IT CROSS COUNTRY WITHOUT CONCERN. CALLED HONDA SERVICE AND HE SAID THEY'D REPLACED THE PART AND THAT THE DAMAGE HAD BEEN SPECIFICALLY TO THE PART SO THERE WAS NO MORE EVIDENCE, BUT THE PART HAD ALREADY BEEN REPLACED BY FORD AND I'VE HAD NO ACCIDENTS SINCE OWNING IT SO I'M MAD THAT THEY LIED TO GET MORE MONEY FROM ME. IT'S BEEN FINE NOW FOR ALMOST 6 MONTHS BUT I'M PRAYING IT HOLDS UP IN FL SUMMER.

I LIVE ON A DIRT ROAD. WHEN THE ROAD IS WET, THE WHEELS COLLECT MUD AROUND THE REAR SURFACE WHILE DRIVING, THEN THE MUD SETTLES TO THE BOTTOM WHILE THE CAR IS STATIONARY, DRIES, AND THROWS THE WHEELS OUT OF BALANCE. SOMETIMES THE WHEELS ARE SO BADLY UNBALANCED THEY SHAKE VIOLENTLY ABOVE 50 MPH AND IS IMPOSSIBLE TO DRIVE SAFELY AT HIGHWAY SPEEDS. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER PURCHASING THE CAR NEW IN 2016. I TOOK THE CAR TO THE DEALER FOR INSPECTION AND REPAIR OF THIS PROBLEM SEVERAL TIMES. THEIR SOLUTION WAS TO REMOVE, WASH AND REMOUNT THE WHEELS. THEY DID IT FOR FREE TWICE BUT THEN INFORMED ME THEY WOULD CHARGE ME EACH SUBSEQUENT TIME THIS SERVICE IS NEEDED. THIS PROBLEM IS OBVIOUSLY A RECURRING PROBLEM AND HAS REQUIRED REPAIR SEVERAL TIMES SINCE I STOPPED GOING TO THE DEALER, BUT THE DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A CHRONIC PROBLEM OR SAFETY ISSUE. I CONTACTED AMERICAN HONDA AND THEY TOLD ME THE SAME, STATING THEIR WHEELS MEET ALL LEGAL REQUIREMENTS. AS A FORMER AUTO MECHANIC, I BELIEVE UNBALANCED, SKIPPING WHEELS ARE A SERIOUS SAFETY CONCERN. SO, EVERY MONTH OR TWO, OR WHENEVER I NEED TO DO FREEWAY DRIVING, I HAVE TO JACK UP THE CAR, REMOVE THE WHEELS, POWER WASH THE DRY DIRT FROM THE BACK SIDES, AND REPLACE THEM TO ACHIEVE BALANCE AND GET THE VIBRATING AND BOUNCING TO STOP. I HAVE NEVER OWNED A CAR OR HEARD OF A CAR WHERE THIS IS A REASONABLE MAINTENANCE EXPECTATION THAT A MFR. OR DEALER EXPECTS AN OWNER TO TAKE ON. THIS HAS BEEN EXTREMELY FRUSTRATING, AND I BELIEVE THESE WHEELS ARE POORLY DESIGNED AND A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 HONDA HR-V. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED SUDDENLY DECELERATED TO 35 MPH. DURING THE FAILURE, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE CHECK ENGINE INDICATOR. THE VEHICLE WAS TAKEN TO ED MORSE HONDA (3790 W. BLUE HERON BLVD, RIVIERA BEACH, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR FAILED AND DISLODGED FROM THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

CAR'S BREAKS REQUIRE HARD STEP TO FUNCTION AND SEEM TO "FAIL" WHEN BACKING UP IN THE MORNING. SEEMS TO FUNCTION NORMALLY DURING THE REST OF THE DAY. HAVE NOT TESTED FORWARD BREAKS IN MORNING SINCE WE ALWAYS BACK OUT OF DRIVEWAY.

I HAVE HAD BOTH REAR CALIPERS FAIL TO INCLUDE THE EPB UNIT. THE RIGHT REAR CALIPER FAILED AT APROX 48K ALONG WITH THE EPB UNIT. THE SECOND, LEFT REAR CALIPER FAILED WHILE DRIVING DOWN THE INTERSTATE AT 65 MPH AT APROX 58K WHICH GROUND DOWN THE NEW ROTOR AND BREAK PADS CAUSING THE REPLACEMENT OF BOTH ROTORS AND BREAK PADS. THESE PARTS SHO ULD NOT FAIL AT THIS LOW MILEAGE.

I BOUGHT THE CAR BRAND NEW IN APRIL OF 2016, IT HAS 70K MILES ON IT, AND I'VE NEVER HAD AN ISSUE WITH IT. LAST WEEK I WAS GOING ABOUT 40-50 MPH AND MY DASH SAID THE GEAR WAS IN NEUTRAL, AND ALL THE WARNING LIGHTS CAME ON. TOOK IT TO A FEW PLACES AND IT WAS DETERMINED THAT THE TRANSMISSION WAS TOTALLY SHOT.

MY HONDA HR-V STARTED LEAKING WATER WHILE PARKED. THE WATER THAT ENTERED THE VEHICLE WAS SUBSTANTIAL (SEE ATTACHED PICTURES). THE WATER LEAKAGE WAS DETERMINED A THIRD PARTY CONTRACTOR THAT THE DEALERSHIP HIRED AFTER FAILING TO DETECT THE SOURCE OF THE LEAK AFTER HAVING THE CAR FOR OVER A MONTH. THE WATER WAS LEAKING IN THROUGH A FAULTY SEAL IN THE WINDSHIELD ABOVE THE DRIVERS SIDE DOOR AND WAS TRAVELING DOWN THE SIDE CURTAIN AIR-BAG PLASTIC MOLDING AND GETTING BEHIND THE DASHBOARD. THE WATER CAUSED ELECTRICAL DAMAGE IN THE CAR THAT MADE LIGHTS AND RELAYS START TRIPPING OUT, EVENTUALLY THE BATTERY DIED. THE CAR WAS PARKED DURING THE INCIDENT AND I FOUND THE DAMAGE AFTER RAIN STORM. THE CARPETS ALSO HAD TO BE REPLACED DUE TO BEING WATER DAMAGED AND POSSIBLY LEAD TO MOLD. THE RAINSTORM THAT CAME THROUGH WAS SIGNIFICANT, HOWEVER THIS PROBLEM COULD HAVE BEEN GOING ON WITHOUT MY KNOWLEDGE TO A LESSER EXTENT. DUE TO THE WAY THE WATER WAS GETTING INTO THE CAR IT COULD BE ALMOST UNDETECTABLE FOR AN EXTENDED PERIOD OF TIME SINCE ALL OF THE DAMAGE IS HIDDEN BY PLASTIC MOLDING. THE CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP, NEVER HAD AN ACCIDENT AND NEVER HAD THE WINDSHIELD REPLACED. THE CAR WAS COMPLETELY STOCK AS FAR AS THE AFFECTED PARTS GO.

HONDA REFUSED TO HONOR MY WARRANTY AT 99000 TO GET MY TRANSMISSION FIXED AND IT BROKE DOWN AT 100,000 AND 121 MILES.

THE CAR HAS JUST PASSED THE 80 000 MILES MARK, AS I USE THE CAR TO TRAVEL BETWEEN PORTLAND AND SAN FRANCISCO. I MISSED 60 000 MILES SERVICE AND INSTEAD HAD IT DONE AT THE 80 000 MILES MARK. TWO WEEKS AFTER THE SERVICE THE TRANSMISSION HAS FALLEN APART.

WHILE DRIVING 80 MPH WITH THE CRUISE SET I NOTICED THE VEHICLE START TO HEAVILY ACCELERATE. I IMMEDIATELY TURNED THE CRUISE OFF AND APPLIED THE BRAKE. THE BRAKE DID NO STOP THE CAR FROM ACCELERATING. I MANAGED TO SLOW DOWN ENOUGH TO SHUT THE VEHICLE OFF. ALL DASH BOARD LIGHTS CAME ON. I STARTED THE CAR UP AGAIN AND IT STARTED JERKING AS IF THE BRAKE AND GAS WERE BEING PRESSED AT THE SAME TIME. THE CAR WAS TOWED VIA HONDA CARE.