2016 HONDA HR-V Complaints

I was entering the highway when without warning, my car stopped moving. I hurriedly shifted into Park so I would not drift into the highway, and thankfully I was able to safely drift into the exit lane. I tried to troubleshoot by turning the engine off and shifting into neutral to move the car out of the way, but it was completely undrivable. At 115,000 miles, this came as a shock to me, as I purchased my first Honda because of its reliable reputation. I had recently gotten my anti-theft system repaired, as well as a state inspection at a local Honda dealership, and there was no indication that there was a problem with the transmission. I researched the issue and accessed my service records, and I found that the problem was with the CVT transmission and that I was not alone. I pride myself on the regular maintenance of my vehicles and keep meticulous records, and while I waited on the diagnosis, I found the records on the steps taken to address this problem: -Notification from Honda about the extended warranty (10 years, 150k miles) in 2021 -Software update was performed on July 22nd, 2021 to update the PCM software to warn of premature CVT belt deterioration. From the Service Bulletin 21-046, “DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer”. The service tech told me the CVT belt had snapped, destroying the transmission, just as the service bulletin had forewarned. During this incident, there was NO indication that my transmission was going bad - no MIL light, no flashing D light, no slippage, no reduction of engine power, or verbal warning when my car was serviced last. The software update that was intended to warn me of this very occurrence failed miserably.

I am writing to express my frustration and seek assistance regarding an ongoing issue with my 2016 Honda HR-V. I am the original owner of the vehicle, and I have been experiencing intermittent problems with the transmission for quite some time. Specifically, I have noticed erratic behavior with the dash lights and gear selector, showing various letters as we drive. While the issue would occasionally resolve on its own, it persisted over time, and I contacted the dealership multiple times to inquire about the problem. Unfortunately, every time I reached out to the dealer or visited in person; I was told that they could not analyze the issue unless the problem was occurring while the vehicle was at the dealership. Initially, I thought the issue was related to the brakes, as indicated by the warning light. I replaced the brakes and rotors, but the problem persisted. On December 29th, my family (two adults and two young children) were on a trip to the White Mountains in New Hampshire when the transmission problem became frequent and severe. With no Honda dealership within 60 miles, the vehicle stopped working while in the middle of an intersection. The engine was fine and all fluids were topped off, the vehicle would no longer engage any gear. We were stranded in an isolated area, had to arrange for a tow, and spent nearly $500 to return home that day. The next morning, a local mechanic, informed me that the 2016 Honda HR-V is known to have transmission issues. Honda had extended the warranty for this issue to 150,000 miles. As the original owner, I was never informed of this extended warranty, and upon calling Honda Customer Care, I was told a notice had been mailed to the registered address on file. I never received such a notice, and after researching in Honda owner forums, it appears many other owners have had the same experience. Honda has denied my claim. I feel the manufacture and dealers should have informed owners of this defect before jeopardizing my family

I am having difficulties with my engine push start/stop button. It takes multiple tries to get the car to turn on. There is a recall for my exact car, year, and model but my vin is not included. I am wondering how I am able to get my vin included in the recall? Thank you very much for you help!!

What component or system failed or malfunctioned, and is it available for inspection upon request? -while driving (Honda HRV) the sunroof exploded and shattered glass sprayed all over our family. Nothing hit or caused trauma to the glass, it simply exploded by itself. How was your safety or the safety of others put at risk? -shattered glass sprayed all over 3 adults and an infant and could have caused facial injuries, abrasions, and more. Additionally the loud noise of the explosion and distraction of the event could have led to a car wreck on a busy highway. Has the problem been reproduced or confirmed by a dealer or independent service center? -Unsure. I did see a class action law suit with Honda. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -in process Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No

There is a bad hlear on radio when sunroof is opened gery blinding can’t see display

I bought this car at 2016 4 months later I'm hearing metal to metal noise at driver side wheel Then I took it to the dealer they said is the seat belt making that noise. I ask, then are you sure not from the driver side wheel. They no it's from the seat belt. Then I. Said ok but the sound through the year it becomes loader Then I look online for most common problems on honda hrv. Then I found about 5 or 6 forum for honda hrv bad bearing on front driver side. 2020 I took it back to the dealer and they said no its not the bearing is the seatbelt that there finding again second tome around. Then I took it to a tire shop. They said my bearing was bad and it's been like that for a long time they said. They said the honda dealer should at list found this problem on the second time I complain. I said no,they still said is the seat belt. The tire shop said I have to change the bearing because is worn out so bad that they don't recommend me to drive it. So I have them change it. Do I have a reason to complain at honda company about my problem

Subject: Airbag System Issue - Honda HRV 2016 (Rebuilt Title) Dear NHTSA, I am writing to report a potential safety issue with the airbag system in my 2016 Honda HRV, which has a rebuilt title. On [XXX] after returning to my vehicle from shopping at a Costco parking lot, I noticed that the Supplemental Restraint System (SRS) warning light had turned on. To the best of my knowledge, there were no impacts or collisions with my vehicle during the time it was parked, and I have not experienced any issues with the airbag system prior to this incident. However, the sudden appearance of the airbag warning light concerns me about the functionality and safety of the airbag system. Here are the details of my vehicle: •Make/Model: Honda HRV 2016 •VIN: [XXX] •Title: Rebuilt I would appreciate any guidance on whether there are known issues or recalls regarding the airbag system in this model, or any recommended steps I should take to address this concern. Thank you for your attention to this matter. I look forward to your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The odometer cluster began flickering and froze up disallowing driver the ability to view mileage, fuel level, and other maintenance information. The safety of all involved will be severely impacted if car runs out of gas during trip. The problem is cited in a number of online posts related to this make and model. The problem is too expensive to diagnose and or repair at a dealership. The problem increases with outside environmental temperature changes. cluster works occasionally if driver taps odometer cluster screen. One online post traces the problem to a soldering failure inside the cluster.

Instrument cluster fuel gauge become garbled or blank (lower right side). Happens more often when the outside temperature drops. This has been happening for years now but corrects itself when the engine has warmed. There are multiple complaints on the Honda forums and complaints issued with NHTSA also for this issue.

I purchases my 2016 Honda HRV in 2019, used from . On [XXX] driving home my cars lights started lighting up like a Xmas tress and it sounded like something was wrong with my transmission. After bringing it to a local mechanic in Hopkins, they stated it was a CVT transmission issue and it would need to go to a Honda dealership, so we brought it to Luther Hopkins Honda. During this time my husband and I did some research on the transmission for the 2016-2020 Honda HRV's, and apparently starting in June of 2021, a bulletin and recall was sent out specifically pertaining to this issue of early deterioration of the CVT drive belt, they extended the warranty to 7 years/150k, whichever comes first. There was a software update that should have been done, and also if the belt did fail they would fix the issue. I NEVER received any of these bulletins or recall notices in the mail. My car IS registered. When I previously owned a Ford I got recall notices all the time. Luther Hopkins Honda (Andres Decaroli) on 8/13 said YES the transmission problem with my car is due to the CVT recall/issue, but because my car was 1 year out of the extended warranty Honda may not fix the transmission. Which out of pocket would cost me $8600! The next day Wednesday [XXX], a service director named Caroline texted me stating they sent the request to Honda, and hope to hear something Wed night or Thurs, and they will "fight the good fight for you". I never did hear anything on Wed or Thurs, and on Friday I texted her and tried to call her to get any info, and each time it went to her VM. I also tried to get in contact with Andres as well with no luck, Friday night I left a message prior to them closing with a manager named Michelle. NO one called me back. On Saturday 8/17 I called AGAIN demanded someone call me back to give me some form of update. Finally a manager named Justin called me, and stated that Caroline was out on Friday (no one told us this). I want Honda to honor the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I