2021 HONDA ODYSSEY Complaints

The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

1. While I was driving on the freeway, my radio turned off and my car put itself into NEUTRAL! I was able to safely pull over and put it back in drive. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, the car turning off while stopped at a light and more... 2. Had there been more traffic I would have been in major danger. I could have easily been rear-ended or hit someone in the process of trying to get off of the freeway. It could have caused a multiple car collision. Grateful my children were not in the car at the time of the incident. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. When I reported the incident to Honda America, they recommended I should continue taking the car to the dealership, which makes no sense as the dealership does not actually attempt to diagnose the problem if there is no code. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealership service department only. They don't take information from 3rd party service providers. This is completely unacceptable. 5. Right before the car shifted to neutral, the radio turned off and the dash lit up orange.

1. Incident: I was driving and stopped at a red light, took my foot off of the brake and the car completely died, leaving me stranded at the intersection. The car started back up after 4 minutes. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, and more... 2. My safety was put at risk by having a non-functioning car in the middle of the road. Someone could have rear-ended me. Also, it was over 100 degrees outside which added to the panic I was feeling. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealer. This is completely unacceptable. 5. Right before the power went out the dash lit up with every warning lamp for maybe 5 seconds.

The inside shoulder of all four tires are bald and unsafe. The rest of the tire tread has ~7/32 of depth remaining. Because this suspension issue only affects the inside edge of the tire it is difficult to detect. Not all Gen 5 Honda Odysseys have this problem but I've read of others with the same problems as mine. The tires cross the threshold of 2/32" by approx. 23k miles. When the rest of the tire still looks good the avg consumer is not inspecting the inner shoulder because it would require tire removal or getting under the vehicle. Therefore, the issue goes undetected until a traction event occurs.

The third row seat latching mechanism will not lock the seat into place on the floor. We had a child who was sitting in the seat and the seat flipped backward. It is the left side seat in the third row. It appears the mechanism inside the seat that secures to the floorboard is missing or broke.

A recall has been issued on my vehicle since February. It is now almost May and when I call Honda about the recall they tell me that they do not have the solution as of yet.

Team Honda in Merrillville refused to fix my recall unless I paid for diagnostics.

I am writing to urgently bring to your attention a critical issue plaguing the driver assist systems in Honda Odyssey 2018+ vehicles. Despite meticulous maintenance and adherence to manufacturer guidelines, I have encountered a persistent and alarming problem that appears to affect numerous other vehicle owners, as evidenced by online forums and discussions. The issue initially arose during a rainstorm, where I received a warning message stating, "Some Driver Assist Systems Cannot Operate: Radar Obstructed." Despite the weather clearing and thorough cleaning of both the sensors and the windshield camera, the warning persisted. Subsequently, a series of related problems emerged, including: Illumination of the BRAKE SYSTEM LIGHT Malfunctioning adaptive cruise control Faulty collision mitigation system Inoperative road departure mitigation system These errors not only pose a significant safety risk to myself and others on the road but also indicate a systemic issue with the vehicle's safety systems. As my vehicle is just past the three-year mark and out of warranty, I am apprehensive about incurring substantial costs for dealership repairs, especially considering the widespread nature of these complaints among Honda Odyssey owners. Extensive research reveals that I am not alone in experiencing these issues. Multiple reports and discussions online highlight similar complaints from other Honda Odyssey 2018+ owners, particularly following exposure to adverse weather conditions. Therefore, I implore the National Highway Traffic Safety Administration to conduct a thorough investigation into this matter. It is crucial to identify the underlying cause of these recurring issues and hold the manufacturer accountable for any design flaws or defects contributing to the malfunction of critical safety systems. Furthermore, I urge NHTSA to prioritize public safety and take immediate action to ensure affected vehicles are promptly recalled or repaired to prevent further incident

The contact owns a 2021 Honda Odyssey. The contact stated that while driving at various speeds, the "Passenger’s Sliding Door Failure" message was displayed on the instrument panel. The contact also stated that the rear passenger’s side sliding door failed to fully open upon entering or exiting the vehicle. The vehicle was taken to two dealers, Honda of Fort Myers (3550 Colonial Blvd, Fort Myers, FL 33966) and Coconut Point Honda (22240 S Tamiami Trail, Estero, FL 33928) and the contact was provided a diagnostic test fee to determine the cause of the failure, but the contact declined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 19,000.

Supplemental restraint system went out. Air bags won’t deploy. Vehicle only 3 years old.