2021 HONDA ODYSSEY Complaints

The 2021 Honda Odyssey with the VIN provided had 1) Auto Stop Idle Failure in June 2023 where the car would turn off completely at a stop (intersection, stop sign, etc.) and the car would have to me restarted. Sometimes restarting more than once. Honda replaced the car battery and conducted a software update. 2) About 7 months later in February 2024 the dashboard displayed two warnings A) Auto Engine Idle Stop System Problem and B) Charging System Problem. Honda had performed a second software update just prior to the second occurrence on 1/25/24. As of 2/15/24 Honda still has the car and is going to replace a battery sensor.

Recall for driver side view mirror completed. However the replacement mirror is distorted and causes blurred, wavy, double images. This replacement mirror needs to be addressed as soon as possible since proper representation of objects is distorted and poses a high safety concern. This issue has been reported in several forums as well.

The front windshield cracked on its own on [XXX] evening around 8 pm while the vehicle was parked. I stopped at gas station to fill gas. When I was done pumping gas and sat in the car, I can hear the crack unfold and could not believe my ears and eyes. A big crack on bottom side of front windshield. Crack is smooth to touch both inside and outside but clearly visible. No object struck the windshield. The temperature was very frigid here in cleveland, ohio at that time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All of the safety system and efficiency systems had failures which made us take to our local Honda dealership for evaluation. After the first visit we were told that they could not find the problem, although they saw all of the error messages. The error messages appeared again 3 days later so we took it back to our local Honda dealership. This time one of the service reps had seen that problem before and said it probably was due to water entering the rear trunk circuit board controller and shorting out the connections. This was confirmed by a service tech during the 2nd evaluation. After research this is apparently a common issue. We had to pay approximately $700 to fix the situation because Honda does not have this issue as a recall. We believe this is a clear design error that allows water to enter the circuit board housing. This created a dangerous situation as the head lamps as well as the driver safety features and direction signals intermittenly worked due to the shorted out circuit board.

My sunroof exploded on my 2021 Honda Odyssey while I was driving on the interstate, I-10 East, on Dec 16, 2023, around 4:30 pm. There was no impact from a rock or other debris. There was no rain or hail present. I was not near an overpass. I was driving and heard an explosion above me and then heard outside air like the windows were open. The center of my sunroof exploded and shattered onto my sunroof cover.

Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.

After 4 attempts by the dealership to correct the issue, The windshield inside view mirror malfunctions when adjusted. The mirror dislocated and falls off and cannot be adjusted per driver viewing needs. There is a defective assembly and it inhibits driver view causing hazardous conditions that could cause accidents.

The interior rear view mirror falls off. Dealership is not fixing the problem after 4 visits. This creates a safety issue because the driver cannot view traffic that is behind the vehicle while driving in traffic

Upon going to start my vehicle it would not start. I ended up jump starting the car and going to buy a new battery. I replaced the battery even though repair facility stated battery was at 78% and in good state. Two days later I went to start the van again and the battery was again dead. I jumped the car to get it started and have had to continually jump start the car due to no start issue. The alternator is showing a constant 14.3 volt charge when running but the battery continues to die. Has left my family stranded multiple times in the past week. No known cause or fix.

The rear view mirror on the windshield After I had the service work done for the recall, The rear view mirror on the windshield keeps breaking and hanging down. This causes hazardous conditions while driving. I took the vehicle for an oil change, and to correct the recall problem. The mirror fell apart and hung from the windshield shortly after that. The shop has confirmed that this is the part they worked on for the recall. Bisbee Honda of Danville, VA, has attempted to fix the problem 3 times. They have only been able to “stick it back together”. It causes a safety hazard as it cannot be adjusted. Meanwhile, per the service department, they initially ordered the wrong part, and failed to call me when it arrived. The (hopefully) correct part is now in backorder and per the service manager, it could be days, weeks or months. I guess it’s stuck back up with super glue or Velcro and I’ve been advised not to touch it…